Premium Hextech Chest not giving skin of an owned champion

Science Bird··1 votes·6,451 views

I was told by a friend, and multiple online sources, have indicated that one of the premium chests will give you a skin for an owned champion. The first chest worked fine giving me the usual Ashe and Garen shards, though the second one gave the usual (I think) Sanguine Garen skin and a ward skin, it also gave me a skin for Nautilus, not Vel'Koz (The first and only champion I bought/owned, which I got recently). I don't know if there's some change to the chests I'm unaware of, or if it takes a while for the game to recognize that I actually own my champion, or maybe I have to play a game with them. Maybe it's just a straight up glitch. Either way it's severely disappointing, because I plan on maining Vel'Koz, and I can never get a chest guaranteed to give me a skin of a champion I own ever again. Obviously some way to "fix" this is extremely unlikely, just looking for an explanation.

3 Comments

Deep Terror Nami2 votes

Unfortunately, you can get skin shards, and permanents (through rerolls), for champions you do not own through Hextech Chests. Sorry. The initial Premium chest you receive at level 5 will always contain Ashe, Garen, and a skin for one.

If you have other questions or need more information, feel free to ask me, or refer to the crafting guide here; https://support.riotgames.com/hc/en-us/articles/207884233-Hextech-Crafting-Guide

Science Bird1 votes

You refer to the Premium "chest" that gives you the Ashe, Garen, and skin. What about the second premium chest? What is that supposed to contain?

Deep Terror Nami1 votes

From the information I'm finding, the promotional free Premium chest should include a skin shard for a champion you own. I recommend submitting a Support Ticket to get more information on this, use the category I have a question > Game & Features > General Questions.

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