I still can't play the game. It's been almost a week. [NA] [Client]

PimpJerome·11/11/2019, 4:27:49 AM·6 votes·2,088 views

Same problem I made a post on earlier. Anytime I try to get into a game, the client fails to open the loading screen after champion select and instead brings me to a screen with a "reconnect" button at the center. In simple steps:

  1. Queue for any gamemode. Get into champion select.
  2. Champion select ends.
  3. The client turns black for a few seconds when it should be bringing up the loading screen.
  4. No loading screen opens, and the client returns to a screen with a "reconnect" button in the center.

I can replicate this 100% of the time. This even happens for all gamemodes - even TFT, custom games, and the practice tool.

Can we get anything from Riot on this? Do they even know this bug exists? Are we just screwed?

6 Comments

Datata11/11/2019, 4:45:10 AM1 votes

Go to client setting > general. It's on the top right corner with the gear icon. Check the box for both "enable low spec mode" and "close client during game". Then try running a Coop vs. AI game. If it still doesn't work go to setting again and press "initiate full repair" below trouble shoot, then run an AI game again.

mack911211/11/2019, 5:49:43 AM1 votes

Can you post your computer specifications.

Synu11/11/2019, 10:04:38 PM1 votes

Just restart your laptop or pc. That should work, because it did to me