I still can't play the game. It's been almost a week. [NA] [Client]

PimpJerome·Nov 11, 2019·6 votes·2,088 views

Same problem I made a post on earlier. Anytime I try to get into a game, the client fails to open the loading screen after champion select and instead brings me to a screen with a "reconnect" button at the center. In simple steps:

Queue for any gamemode. Get into champion select.
Champion select ends.
The client turns black for a few seconds when it should be bringing up the loading screen.
No loading screen opens, and the client returns to a screen with a "reconnect" button in the center.

I can replicate this 100% of the time. This even happens for all gamemodes - even TFT, custom games, and the practice tool.

Can we get anything from Riot on this? Do they even know this bug exists? Are we just screwed?

6 Comments

DatataNov 11, 20191 votes

Go to client setting > general. It's on the top right corner with the gear icon. Check the box for both "enable low spec mode" and "close client during game". Then try running a Coop vs. AI game. If it still doesn't work go to setting again and press "initiate full repair" below trouble shoot, then run an AI game again.

PimpJeromeNov 11, 20191 votes

Good ideas, but neither worked. I've also tried redownloading the game.

mack9112Nov 11, 20191 votes

Can you post your computer specifications.

PimpJeromeNov 11, 20191 votes

Model: Lenovo Yoga710-15ISK Processor: Intel Core I7-6500U CPU @2.5 GHz, 2.6GHz Installed Memory: 16GB System type: 64 bit operating system, x64-based processor

I'm no computer person but I think those are my specs?

mack9112Nov 11, 20191 votes

{quoted}

Model: Lenovo Yoga710-15ISK Processor: Intel Core I7-6500U CPU @2.5 GHz, 2.6GHz Installed Memory: 16GB System type: 64 bit operating system, x64-based processor

I'm no computer person but I think those are my specs?

The one thing I do notice is that league minimum requirements look for a 3ghz processor while you are looking at 2.5.

Laptops always struggle more with games like league as they generally Lack independent graphics card and instead utilise integrated CPU graphics card which simply means it has to work to process the information while also generating the imagery.

Monitor the CPU usage at launch of the game and ensure every background program including any internet browser is closed prior to game launch.

People tell me that league runs just fine on laptops with integrated chip sets but from my personal experience it just isn't true and saw me just buying a PC to avoid frustration.