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I'd ask him to restart his client and check if it has arrived before anything else. If it still isn't there;
Get in touch with Riot’s 💵Billing & Store Support Realm.💵
Choose a Request type
I have a question about purchasing RP
Payment Method
Choose the method you used to gift the RP
📩Be sure to check your request daily for a reply📩.
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https://i.imgur.com/jdI6j0s.png[/img]