I got jipped out of 3 hextech keys and crates.

decimatetheweak·May 28, 2017·1 votes·416 views

I bought 10 dollars worth of rp and I bought the 5 hex box and key bundle and 2 hex key and box bundles. I began opening the boxes and on my third opening the client froze where the hex box glows and loads on each end to open , it continuously circulated and hasn't opened. I clicked from loot to store and went back to loot and tried again, this time it opened, but counted the last as have been used. I opened another and it did the same thing. So Now I'm out 585 rp. You guys at riot should correct this issue before you face law suits and lose customers/players.

2 Comments

Deep Terror NamiMay 28, 20171 votes

You probably received your loot and are overlooking it, or received summoner icons (they go straight to your account). Check your Store > Account > Purchase History. If you can't find where the loot is, submit a Support Ticket; and don't threaten them with a lawsuit, it won't help you and you'll just tick off the people doing their best to help you.

decimatetheweakMay 28, 20171 votes

No, the screen froze, I didn't see any indication of a new item. I also did receive essence with an icon upon opening crates in the past and I know it would display my reward as it always has/does. This time it did not. I'm not threatening a lawsuit. Re-read my statement. I established that others who may experience the same issue might become angered and less humble. I didn't claim that I was interested in engaging with a lawsuit.