Can't join Twisted Treeline.

SeVirMaEksNouDa·Dec 14, 2015·1 votes·523 views

I'm totally new to these forums and I'm sorry if there is a sub-forum for this, or if I'm creating something totally useless and out of topic.

I tried to join a twisted treeline match, but when I got to the loading screen, I got kicked with a "bug-splat" message.
I'm still spamming that reconnect button to rejoin, but I get redirected with the same message. I'm going to get a hefty time penalty for this, and would like to know if this is my problem, or if anyone else is experiencing this as well.

Maybe its my laptop's fault, in which case I'll delete this forum and I'm sorry for wasting your time, but if there's a problem with the game, could someone reply to this? ty

7 Comments

LostFr0stDec 14, 20151 votes

You've tried Ctrl+Alt+Delete to bring up task manager and force the client closed? You then re-open it and re-log and it usually works for me when that happens.

-LostFr0st

SeVirMaEksNouDaDec 14, 20151 votes

Thanks for your response. I have indeed. Totally closed. Logged back in. Reconnected. Kicked.

After my 5min penalty I joined another match...and I can't join AGAIN . I'm probably getting a 10min ban now :(.

LostFr0stDec 15, 20152 votes

That sucks :(

It's definitely an issue then. You need to send in a support ticket for this. Try not to play matched games 'till its sorted.
The support team is usually quite prompt in solving stuff. It happens with new patches sometimes.

https://support.riotgames.com/hc/en-us/requests/new <----not sure if euw is the same link

another option is looking through these in the meantime to see if anything fits what is happening: https://www.youtube.com/channel/UCyi6e6vg93m0VUyI05PGgow

I had teamates that experienced something similar around a week ago, and I had high ping to the point of only playing my win of the day on bots (2-3/5 people were constantly dcing for some reason too).

-LostFr0st

SeVirMaEksNouDaDec 14, 20151 votes

Should I maybe delete and reinstall?

Will take waste a lot of time, but at this rate I'm just stacking my time penalties. Cannot risk abandoning my teammates for a third time and getting another time penalty...

LostFr0stDec 15, 20152 votes

Could do that and send in a ticket as well. Play a bot game to check it btw. :^)

Also, if you explain beforehand that you are testing your connection in the lobby your bot-game teammates will understand and not usually report (bot game people are less salty).

SeVirMaEksNouDaDec 15, 20152 votes

Haha, thanks again for all the thorough responses! I appreciate it.

I'm going to try out a game now. Just waiting out my first of five, ten minute time-bans ;(

SeVirMaEksNouDaDec 15, 20151 votes

Well I guess one should change this topic to "Can't join any match".

So after about 7 hours on deleting and re-downloading and reinstalling- I still get kicked with "the game has crashed" and a lovely "bug-splat" message.

I'm probably getting a 20min ban now. I guess I should just quit league for now and wait for a response on my "bug-splat" reports...