4.21 Mac Client Game Crash

Gets Colder··14 votes·9,481 views

[CRASH] (sorry Riot, forgot to put it in the title)

Edit: For some reason I've had 0 crashes today and am very pleased. Rito maybe made a hot fix for the problem I was having. The solution might have been to be directly connected to to your wifi. That might sound strange but there are devices that basically annex your wifi to cover a larger area that you wouldn't have achieved with your own router. So what Im trying to say is use the wifi that your router originally emits.

Quick Intro: I have had a recent increase in Mac client game crashes during gameplay and in the champion loading screen. I have around 2-5 crashes every game after the recent patch. I understand that Riot has made a thread/discussion about Mac client but I felt that this issue deserves its own discussion. My computer information is below.

Summary: The in-game crashes occur at around 7 min (about the time your blue buff respawns if you started there). I know this because I recorded the times of the crashes for about 10 games and they seem to take place at 7 min. When you reconnect, the times will vary much more and its harder to set an estimate. It is almost certain that you will crash atleast 2 times in every game after this patch. The strange thing is that the game runs smoothly the entire time with 80 fps and 50-60 ping. The game just freezes for 5 sec and crashes. (sometimes the games just goes black after it freezes and I have to restart but it's very rare)

  • After game crashes I will be met first by the the "League Of Legends Problem report ", which if I recall is new, since i haven't ever seen this type of crash window before. I put the text as an attachment if it is of any use.
  • Once you exit that window you will see the Lolclient with the reconnect button and 2 Bugsplats. Im not sure if having 2 bugsplats is unusual but I have never had this before so I will say it anyways. Another weird thing with the Bugsplats is that you can only see that the applications are open but you never see the window that allows you to report to Riot.
  • Once I exit out of the Bugsplats I press reconnect and then repeat.

Conclusion: If anyone has this problem or anything similar I would love if you would reply so I know that it's not just me. If anyone has any solutions I would love to hear them. If you have come this far summoners I thank you and hope that we will be back on the rift soon.

My computer information: OS X Yosemite version 10.10.1 MacBook Pro (13-inch, Mid 2012) Graphics- Intel HD Graphics 4000 1024 MB

42 Comments

Jona CB3 votes

I've counted how many times ot happened today. 25 and still counting

BlazinHot62 votes

Im surprised you can even play a PC game with only integrated graphics. Kudos to RIto for even getting the game to run on that junk macbook.

TheOne13027 votes

Dude, why post a hate comment like that? The game used to run just fine on my laptop and I have the exact same specs. Riot just needs to either fix the client so that it properly works or stop supporting Macs entirely.

FreakinUnoriginl3 votes

Riot just needs to either fix the client so that it properly works or stop supporting Macs entirely.

The OP posted detailed information, which may help with their problem. To say Riot "just" needs to "fix the client so that properly works" suggests that it's not working on a majority of Macs.

I've played on two MacBooks (13" 2009, 15" 2012) and an iMac (27" 2014) across 10.6 (when it was supported) and 10.8, 10.9, and now 10.10, just fine over the past year. There are also Rioters who play on Mac. There's no reason to believe Mac users experience issues more frequently than PC users.

You're more likely to see the issues you're experiencing resolved by providing as much detailed information about the conditions of your issue as possible, rather than assuming Riot isn't providing enough support for the client.

xReloaded2 votes

Pointless reply and does not help the topic at all. Next time don't comment hate toward a type of laptop you can't afford.

SexyTaylorSwift2 votes

Who still uses Apple products? I thought that technology passed away with the 95 year olds that used it.

AlineLionheart4 votes

{quoted}

Who still uses Apple products? I thought that technology passed away with the 95 year olds that used it.

Wow... some people have a very warped view of technology. MS is losing market share, not gaining it (talk about 95 year olds, MS stuff is more legacy than anything else, it's a dinosaur!), Macs are growing pretty well, and those using them have a much higher spend ratio. Nevermind the iphone/ipads etc that I don't like/use, still Apple is lightyears ahead of MS as far as innovation...

So yes, I have the same crashing issue every few minutes as the OP. Any particular resolutions suggested?

SexyTaylorSwift2 votes

I do. Get rid of your Apple :)

AlineLionheart5 votes

Great! Then I can get a windows computer where -everything- crashes regularly and it'll seem normal? I suppose that's a way to go. I'd prefer a more practical resolution that resolves the issue...

laekimo2 votes

I have literally the same problem. I just moved very far from home and can't play games on my PC rig anymore (because it's at home) and am only left with my MBP. it still runs Pro Tools and photoshop great btw for all the apple haters, much better than any of my PCs ever did......

KYRBloodMefist2 votes

I'm having the same problem as well. Additionally last night I would get stuck at 100% at the loading screen on my other account, but never join the game. I let it sit for 5 minutes at 100%, and relogged but it didn't change anything.

Wiphand2 votes

Have exactly the same problem in ranks as of the winter ori patch login screen. I am on a macbook air mid 2012 with same other specs, poro king gamemode seemed to work fine

pyotrchau2 votes

I also have the same problem after patch 4.21. I play on a MacBook Air, and I can go through champ select and the loading screen alright, but the moment I go into a game, I will start crashing every 5 minutes or so. These problems just make LOL a lot less fun, and if these problems continue and aren't fixed, I don't see the point in continuing to play.

Feyrus2 votes

Same problem, this is incredibly frustrating, and unless my team is already well ahead, lets the other team take the advantage.

niln11 votes

And I cannot update patch todayGaren

Gets Colder1 votes

I have had the same problem with updating almost every patch but it usually works out in the end. I might be able to help you if you are clearer on what happened. Did the client crash while updating or did it just freeze at a procent?

moil2 votes

Hey Gets Colder,

I am also having trouble patching the game on my 15" Macbook Pro it has Yosemite latest version on it. My patch gets to 87% freezes and my kps go to 0. Very, very frustrating been trying to find a solution the entire day, but haven't had any luck. I have done the following disabled app nap on the patcher itself and user kernal. I have also opened activity monitor and quit user kernal for not responding error. I now get Lol patcher not responding and when I quit that the patcher goes to a blank white screen. I'm actually just fed up with this game and the support that riot has it takes so much tedious work for the player that the company should take care of before they send their product out. i'm just ranting now but ugh.. just makes me so angry. summoner 31

Gets Colder1 votes

Hi KingKimchi77,

Thank you you commenting and I understand your pain. I haven't had the same issue as you but I have had something similar. I know you might not want to hear this but the way I solved it was constantly relaunching finder and then opening League and it eventually worked. But I have never gotten a white screen in the lolclient.

I have had the exact same problem with it freezing at at a procent (98%) and with 0 Kbps. But I swear to you I know this is a really bad answer but the solution is just to wait. It usually takes an extra 30 min or so. I was skeptical at first but it really does work. The reason for this is that your computer is actually downloading a very big file and it doesn't show up in the patcher loading bar but it is actually still downloading EVEN with 0 kbps. Hope this helps!summoner 7

moil1 votes

Hi Gets Colder,

Okay, I will try this out today thanks for your reply.

TheOne13021 votes

I'm having not the same problems but my client and launcher simply don't open anymore. I played League monday evening and now it just won't open anymore. Riot I hope this is fixable, please.

Gets Colder1 votes

I actually believe we have had the same problem. When i first tried to open league the logo appears and then i wait...... and wait and wait but nothing happens. The way i fixed it was to click on force quit and click 'Relaunch finder'. Then when I tried to open it again it worked. This usually happens if you logout of league and then try to open it again shortly after because it will say 'do you wish to terminate the already open league'. And then you sit there and wonder.... didn't I already quit? And then the league logo appears and it wont open. If you could explain a little more i might be able to help. Hope it works though.

jesus00nuts1 votes

When my launcher opens up my icon comes up like normal but client never shows up and all i see is a little white dot in the middle of my screen. It says the launcher and everything else is acting like it is running.

Gets Colder1 votes

Yes. That is the exact problem I had and still have from time to time.

  1. Click on the the apple on the upper right side of your computer
  2. Click force quit
  3. Select finder
  4. Click the blue Relaunch button
jesus00nuts1 votes

You my friend....You are a god, my kind sir...fixed it right up, thanks a lot.

Syzzz1 votes

Same for me.

Tremlin Grendel1 votes

While it's not Mac related in my case, I am also experiencing client crashes.

TennisHunter1 votes

I would love for them to fix it but i think they need to rehand it off to someone like Boompje again so that it is a team only devoted to mac.

Braindamaged Ape1 votes

PROBLEM

I also have a launcher issue. Whenever I click the icon to open league, it does the regular thing: show the "League Of Legends" logo. After that, a window pops up asking for LoLPatcher to allow incoming network connections (which normally does not happen). I click Allow and the window closes. However, after that, nothing happens. Even if I click deny, the same thing happens. I have been having this happen around the time patch 4.21 came out. Does anyone have any solutions?

Shiropon1 votes

I got the same problem here. But its not that bad on crashing. The version of my Macbook is OS X Mavericks 10.9.5 but I'm having a new problem and its the LoL Launcher screen just an hour ago. The problem is that when its trying to update it automatically quits on its own without a "An unexpected error occurred" screen tab. So I dunno what to do. Do I have to update my Mac to Yosemite? Thanks in advance :)

youroldflipphone1 votes

just update your Adobe Flash player and Adobe Air client. you should be fine

Demosthenes691 votes

I have a newly developed loading screen problem.

Had a much high occurrence of the firewall bug, it has occurred 5 times in two loads. I haven't been able to get into match.

When the firewall bug happens, the screen stays black with just that pop-out. It prevents me from alt-tabbing out of it and I have to emergency shutdown and restart my comp (macbook pro 2010 with most recent os) I also sometimes have the loading screen load and then I reach 100% and get dc'd, despite being connected to the internet. This gives the pop-up about losing connection, which is false.

This was not a steady problem prior to this patch.

xD34THDEALER1 votes

This is happening to me as well. Extremely frustrating, I thought it was my computer. Very relieved to hear that this is happening to others as well.

xReloaded1 votes

I've been having this problem constantly. iMac 2010 (21.5" Core i3). Client patch 4.21. The client will login and everything, but once a game starts I can play for about 7-8 minutes and then it crashes. I try to reconnect only to have the issue repeated. I have to avoid playing League until I hear of a patch because I don't want to risk getting flagged by the Leaver Buster. Please look at these posts and do something to address this issue Riot.

Jamagas1 votes

Maybe you will find a solution here Maestro crash Launcher crash At least it worked for me.

SgtShadowFaxx1 votes

i have a similar problem mine is where i can log in and choose a champ but my screen goes completly black and i cant load in what so ever then i have to force quit the game i havent played since 4.21 so please fix

HowlTheLion1 votes

I've been having a lot of the same problems. Mine just started last night. Was able to play about 4 games and in the middle of the last one, had a massive lag spike that broke connection for me and the other people in my Skype call. We weren't able to do anything internet wise while this was happening and then it just stopped and everything worked again. Didn't think much of it. Tried playing ranked game. Every thing was fine until after champ select. No loading screen just black. Tried over and over to connect but nothing. No bugsplat or anything just a big black screen. Running on a mac 10.9 mavericks. Never had problems like this and I'm glad to see I'm not the only one having trouble although it sucks for us. Running repair on the client on the moment. Hopefully we get news about this soon.

Supah Horny1 votes

OMG dud i keep crashing in a game not cool i might get banned D:

Qazsewsxdr1 votes

Looks like listening to dubstep doesn't stop this from crashing.

rexchen1231 votes

I do have the same problem. wish riot can fix as soon as possible

DrJob1 votes

I play lol on mac and it keeps crash and I was banned from the game. so bad! I would like to remove this game!

RedPandaNate1 votes

Teemo I hate this! I try to open League, and it won't even open to the login, I just press the icon, and it crashes!Tristana

Bread Bull

Yeah same... Every game I play I usually DC between 6~10 min in-game. Its so annoying because whenever I DC there is no other solution but to shutdown my computer, restart, and load LoL again. I wish riot will fix this for us because I cant find any way to fix this problem. I might quit if this continues in the next patch, it's so pointless to play when you become 5 levels behind everyone and then end up losing E V E R Y G A M E.

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