Where did my skin go?

Tuskor·2/6/2016, 9:24:21 PM·1 votes·485 views

I logged in the other day, and apparently I no longer own the Dragon Trainer Tristana skin. I got it in a Mystery Gift during the holidays from someone, and now for some reason it isn't in my account. I don't know if the person who gave me the skin getting banned would have anything to do with it, but I checked and the person who gave me the gift still seems to play the game, or at least their last login was a few weeks ago. Why would this sort of thing happen? I have a screenshot of the gifting history where I was gifted the skin, but for some reason, even though the store says I have the skin, the client doesn't let me choose it, and I can still buy it in the shop.

1 Comments

Deep Terror Nami2/6/2016, 9:26:09 PM2 votes

If your friend was subjected to a chargeback for the RP used on it (or obtained the RP through fraud), the skin will be removed. Ask him if that happened, because that's the usual cause of not being able to use a skin you received from another player.

If so, you can point him to the article below if he was and needs information on how to take care of it;

https://support.riotgames.com/hc/en-us/articles/201753334-Chargebacks