Client Crash on character or ban selection

So I have been having problems with my client freezing on character selection or ban selection and have put these words (copy and pasted from my own ticket) into a ticket to see if they had any solutions. "So when i get in a "game" i have to select who to ban and who to play. However lately and I don't know why it keeps freezing on me. I can watch someones count down for banning or locking their character go to 0 and just sit there to the point that everyone gets booted since I failed to ban or lock in a character. I am getting really annoyed since its happening on a regular basis now. I love the game and with Sol being out i want to play him so much since hes so much fun. But its like getting the jack pot and some times it does it to me twice in a row or more. So then it hurts my record as a player and i get punished when it isn't even my fault. I then have to wait a half hour just to attempt to play the game. I uninstalled and reinstalled in hopes that would work after i realized I still had the problem after running the repair tool. I just want to play the game and this is getting very annoying :("

In which point I was then told to post it onto the board and "I can't provide a timeline for when we might see a fix on this issue, but thank you again for the report. Please let me know if you have any other questions!" so I am assuming that this is a problem that they are aware of and I just need to sit and wait? Or does anyone have any ideas that can help besides what I stated I tried. I am tired of getting booted and losing gaming time for what isn't even my fault. I am also interested to see how many people have this problem other than just me. I know a few people but I am curious to see how big of a problem this is.