[{quoted}](name=Riot KateyKhaos,realm=NA,application-id=LqLKtMpN,discussion-id=IB3ucbih,comment-id=0001,timestamp=2016-04-20T18:21:54.902+0000)
Hey!
We are aware of this issue.
On PBE it looks like things were working with no issues, we had folks testing it there. (Testing on PBE is better than testing in-house 'cause it's a cooked build, and more similar to what we would push to live) Based on that, we were fairly confident that this issue would be resolved.
However, that doesn't appear to be the case. (Obviously.)
From what I understand, we will be making a post in Help & Support soon, looking for more information from you guys to help us figure out what the heck is going on. In addition, they should be giving an update with any additional information we have on our end.
after patch 6.8 i can finally play with full sound on without having a horrible fps drop and stuttering sound so thank you riot for that!
Like you have mentioned, it will be wise to make an official post of what the issue is and how riot is resolving as it seems its prolonged issue for many players out there. Also i think players deserve little bit more information of what the root cause was and how it was resolved as many of us went through 3+ weeks of painful game experience. Having said that, thank you again for the great work and hopefully it is resolved for all other players in the future.