i cant login

VVissam·Mar 10, 2018·1 votes·299 views

this is the second discussion, the client denies my first attempt to login and then leaves me on authenticating, this started with 8.5 i would love some help please. thank you.

3 Comments

RainbowCrash88Mar 10, 20181 votes

Have you tried running the Hextech Repair Tool to troubleshoot your connectivity to the server? If you haven't you should give it a shot, can't hurt to try!

** https://support.riotgames.com/hc/en-us/articles/224826367**

Also, please MAKE SURE that you run the tool with administrator privileges! You can do so by right clicking the .exe file and left clicking Run as Administrator.

VVissamMar 10, 20181 votes

yes i have, multiple times, https://imgur.com/a/NQcE6 here are some screenshots and i did make sure to run as administrator

RainbowCrash88Mar 10, 20181 votes

I'd go ahead and submit a support ticket, then. See if they can help you out in more detail. Good luck to you!!