[Client][Crash] Reconnect Issues - Detailed explanation of problem + video

CLG Coffee·8/17/2015, 8:38:46 AM·1 votes·712 views

BACKGROUND I am finding that re-connecting to games has become more of a frequent issue:

http://boards.na.leagueoflegends.com/en/c/bug-report/p9yxuYVt-reconnect-bug http://boards.na.leagueoflegends.com/en/c/GD/dwwJMl1I-attempting-to-reconnect http://boards.na.leagueoflegends.com/en/c/bug-report/LrOZBm9G-unable-to-reconnect-to-game-after-an-hour http://boards.na.leagueoflegends.com/en/c/bug-report/4upZRE1f-pre-game-load-freeze-reconnect-issue

I ensure that my internet is up and running with no issues, by running a ping test as well. http://forums.na.leagueoflegends.com/board/showthread.php?t=2281444 https://www.reddit.com/r/leagueoflegends/comments/2ct10q/how_to_check_your_ping_before_you_play/

PROBLEM(S)

  1. Random lag and then dc
  • Internet is up and running, with no ping issues (so perhaps just the connection to the game??)
  1. When attempting to reconnect to the game, it looks like a client bug, because you get to 100% and then freeze.
  • again, internet is up and running. I run a ping test in the video.
  • Restarting the client (by ending it through task manager) brings you back to issue 2 above (sorry I did not include it in my video).

HOWEVER, if you log into another account, everything works fine.

  • Therefore it cannot be an issue with my computer set-up or my internet connection (since I am on the same computer, and on the same connection).

Somehow, it is account related??? dun dun dun [insert dramatic music here]

That's a brain scratch-er riot, but here you go!

I hope this video includes enough details to help you pin-point what the issue is.

Thanks! (also sorry for the poor video quality)

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