Leaver buster is essential, i understand this, but when your internet crashes and there is nothing you can do about it it is bullshit that league places you on leaver buster for 5 fucking games 20 minutes, its ridiculous for people like me and its absolutely pathetic that they can't pertain to a more reasonable solution than 5 long ass waits for something that wasn't even my fault. fuck you for this one league, figure it out.
Rocnation981 votesGet better internet? I came thinking you were going to complain about crashes on their fault, because its happened to me twice. But then again i didn't submit the bug report..
Zombiemaster1 votesYou don't get a Leaverbuster punishment, especially the 20 minute one, for a single leave. Riot understands that sometimes shit happens that is out of our control, which is why they built leniency into the system. In order to get punished by Leaverbuster, you must have left a lot of matches beforehand. Now, if all or most of these leaves where due to your internet crashing, then it's up to you to find a solution for that, not Riot. Short of server issues that are indeed Riot's fault, it's entirely your responsibility to make sure you have a stable enough connection to play the game. If you don't, then you need to find a solution. You shouldn't keep queuing up for matches hoping that your internet doesn't crash.
Lelouch king1 votesmy game hasn't crashed in over two weeks. i bought a wifi extender for my room so it didn't happen anymore, the problem is once you are on the leaver buster list you can't get off the 20 minutes. that is unfair in certain situations. i have a stable enough internet but shit happens, and no i haven't left matches, and yes it is 20 minutes for a leave if the game gets remade now, thats part of the new patch.
Zombiemaster1 votesmy game hasn't crashed in over two weeks. i bought a wifi extender for my room so it didn't happen anymore, the problem is once you are on the leaver buster list you can't get off the 20 minutes. that is unfair in certain situations.
Actually, you can get off the 20 minute punishment and lower it the punishment. The way to do so, though, is to play a lot, and I mean a lot, of games without leaving, disconnecting, or otherwise being marked as AFK, and when it happens you will get a notification. Leaverbuster doesn't look at how much time has passed since your last crash, it looks at the number of games you have played without leaving since your last punishment.
i have a stable enough internet but shit happens, and no i haven't left matches, and yes it is 20 minutes for a leave if the game gets remade now, thats part of the new patch.
Yes, you have left matches, and no the 20 minute wait for 5 games is not for a single leave. The "leaver" punishment from a remade game consists of you getting flagged by the Leaverbuster system as well as losing LP if it was ranked. However, if you have never left/disconnected from a game, or if it happens rarely enough, you will still be flagged by Leaverbuster, but you will not receive a 20 minute wait punishment. You only get a punishment if you are flagged by Leaverbuster in a unacceptable number of games. How harsh the punishment is depends on your history with the system. Your first punishment for leaving games is a 5 minute wait for 5 games, then a 10 minute wait, then finally a 20 minute wait. You don't get the 20 minute punishment without first going through both the 5 and 10 minute ones, and you don't get those without first leaving an unacceptable number of games.
For more information about how Leaverbuster works, you can read this guide: https://support.riotgames.com/hc/en-us/articles/201752714
DarkRitual1 votesIt has to, because it can't tell the difference between an unintentional disconnect, and an intentional one. It's to prevent abuse by people dodging and claiming they got disconnected and not getting punished. It's not Riot's fault your internet crashes. That said, it's not your fault either (most of the time). It would be on your ISP if it's your internet giving out completely. This would mean it would be you're task to contact the ISP and complain if their service is poor.
tl;dr not Riot's fault, complain to ISP if this happens often.