I Didn't Get My Chroma and Can't Redeem Icon

Transcended Tilt·2/12/2018, 12:56:13 AM·3 votes·925 views
https://imgur.com/EzFPw93

I just exchanged my revel tokens and exchanged those for a golden revel token. I then exchanged my golden revel token for the Warring Kingdoms Garen chroma. I never received my Chroma, and trying to redeem my icon gives the error shown in the screenshot.

8 Comments

Lucky7z2/12/2018, 2:36:54 AM2 votes

I'm having a similar issue, but not the exact same. I just posted a ticket similar to this. Used my golden revel tokens to unlock the katarina and caitlyn golden chromas and icons and only received the icons. No chromas received. I upvoted your ticket. Upvote mine. I think the more attention we can get to this the faster they will fix it. Pretty major bug. To not receive 2 skins worth 5 gemstones a piece!

https://boards.na.leagueoflegends.com/en/c/bug-report/lU0JzMJE-did-not-receive-golden-chromas-from-golden-revel-token-unlocks-only-the-icons

N7 Atllas2/12/2018, 12:59:26 AM1 votes

a bunch of the hextech isnt working, just tried gettin a rank seven crafted but it failed and then said i had 0 essence when i clearly have more than enough. looks like theyve taken the crafting down to work on it

Kentachi2/12/2018, 10:52:28 AM1 votes

I have the same problem. I exchanged 1 Golden Revel Token to Warring Kingdoms Garen (Golden) Chroma but I did not receive the Chroma. Can someone put some light into this please? Riot?

lllNinja2/18/2018, 5:13:30 PM1 votes

I have the basic skin for kata. Just got the icon and I didnt receive the skin. LOL