[CRASH] Consistent Bugsplat on Twisted Treeline

Redesignated·5/30/2019, 12:59:54 PM·16 votes·9,208 views

Attempted to reconnect three times, up to and including relaunching League altogether. Match would load 6–18%, and then splat each time. Teams consisted of Battle Boss Malzahar (me) with Glacial Augment, Classic Jinx, and PROJECT: Yi; vs. classic Rek'Sai, I believe Ghost Bride Morgana, and then Teemo with a skin I forget.

Went into a custom TT match by myself as Battle Boss Malzahar and it also resulted in a bugsplat, although it was able to load up to 99%. Reloaded League, same thing happened. And now I'm trapped in a phantom match that I can't escape, because the Reconnect button won't go away despite it being a solo custom match that I can't even load into. 🙃

I'm not sure if this is a TT issue or a Malzahar issue or a patch issue, and I can't test further at the moment due to the aforementioned phantom match, but it's definitely some kind of issue going on.

EDIT: The phantom match ended, tested again on a TT solo custom, this time as Order of the Lotus Karma — loading bar reaches 100%, splat. Attempt again, loading bar gets to 98%, splat.

Edit 2: Tried again with PROJECT: Ashe on Howling Abyss — changed my icon from Rainbow Fluft, and completely changed my runes, this time it loads in properly. Tested Battle Boss Malzahar on HA as well, he also loads in fine. Tested with Battle Boss Malzahar on HA with Glacial Augment, loads fine. Tested with Project: ASHE on HA with Rainbow Fluft icon, loads fine. Tested with Project: ASHE on TT with a different icon, crash. In short, there seems to be an issue with TT in specific.

I am running Windows 10, on NA.

Here's the original match with the repeated bugsplats, by the way: link

19 Comments

AElk5/30/2019, 5:30:31 PM2 votes

Same here, tried a ranked game and 4 times bugsplat until the match ended with remake

Of Liquid Night5/31/2019, 3:07:24 AM2 votes

Still happening

Koala Tea Time5/31/2019, 3:59:53 AM2 votes

Same thing happened to me just now. Just got a leaverbuster even though I'm positive my entire team couldn't connect. Come on riot, fix your spaghetti code.

Pewverie5/30/2019, 8:38:32 PM2 votes

same thing happening to me i've tried getting in 3 games and i'm afraid the system would think i'm purposely trolling and punish me for it :/ even though i got into aram and it loaded in just fine idk what the problem is i just can't get into the game

Konacchi5/30/2019, 1:41:21 PM2 votes

Yep. Same happens over here in EUW. Playing a game on Twisted Treeline seems to be impossible right now. In my most recent game, this happened to (almost?) all players in the game, but it seemed to happen on a few more consistent than for others. I couldn't really play at all, game crashed before I reach my lane almost all times. One player of ech side didn't reaconnect anymore after a dozen crashes, and one per side seemed to have little to no crashes.

Game is here: link

I really hope this will be reviewed soon!

Erniesbestfriend5/30/2019, 3:39:58 PM2 votes

I have the same issue in EUW. In sr works everything well, but tt keeps crashing. I hope rito fix this soon.

Sol Much Damage5/30/2019, 4:44:22 PM2 votes

Yep.. Happening to me aswell, im trying to reconnect but the same bugsplat over and over

Money Beet5/30/2019, 1:13:01 PM2 votes

I am having the same issue

UndeadSailor5/31/2019, 8:00:04 AM1 votes

This happened to me on EUW (IGN: Swengo) as well, like 12 hours ago. Two games of Twisted Treeline with Sylas+Electrocute. Loading screen was fine. Right when the game started, it gave me the bugsplat. While reconnecting, it showed that I reconnected(in-game through premade) while I only reached 16%. Then it bugsplat me again. Rinse and Repeat.

I even repaired my client between the two games, and tested with a custom game. I thought it was Sylas-exclusive, but that was due to me doing sloppy testing. I only tested one game on SR with Teemo. Which worked just fine, that lead to me believing that repairing the client fixed the issue, which it had not, as it showed in the next TT game.(Sylas with Electrocute again) To add to this, in the first game I was the only one experiencing these issues, but in the second game the enemy Darius also couldn't connect.

AnnaM0on5/31/2019, 11:09:13 AM1 votes

Same thing is happening to me rip Hopefully it gets fixed soon

Northerner5/30/2019, 8:53:59 PM1 votes

bruh i just lost my platinum promos cuz of this

spaceman spiƒƒ5/31/2019, 12:09:17 AM1 votes

happening to me currently. I played one full game, no problems. loaded up a second and now its a bugsplat every time i leave the fountain. TT needs to be disabled, as it's happening to all my teammates as well

xkissesx5/31/2019, 12:39:04 AM1 votes

This happened to me to on NA server it was ranked twisted treeline can I please have my LP back ????

Xetzo5/31/2019, 2:31:35 AM1 votes

Same thing happening here. Lost 2 ranked games now in TT because of the inconsistencies. I noticed my issue is due to patching. Patching/update does not show up nor completes while my friends have theirs patching.

Iromkill5/31/2019, 4:31:58 AM1 votes

There is a guy hos abusing this bug. Name : ChaseAst . he Play 7 games kayne and won all whit the enemy disconected and every time he ganked my mates got an dc. he won all in less then 10 mins

https://euw.op.gg/summoner/userName=ChaseAst

Gigawatt5/31/2019, 4:54:31 AM1 votes

Hey all, as a potential option try the instructions at the top comment of this old forum post: https://boards.na.leagueoflegends.com/en/c/help-support/Z1tQ2LZE-league-of-legends-caused-access-violation-in-module-league-of-legends-game-crashhelp?comment=0001

go to game folder and search for the following configuration files : PersistedSettings.json and game.cfg

close the game and delete them then run the game. that should solve your problem. if it works for you please do reply. P.S: deleting those files will reset your In game settings to default.

Your in-game settings will reset, but this worked for me so far.

FSRER5/31/2019, 7:28:03 AM1 votes

Same happened to me. We were about to end the game and I ulted as tahm kench in the enemy spawn and everyone got bugsplated.