So i can sign in and everything fine, go through champ select and everything fine, but when it comes to the pre-load up to the game, my game crashes. tried restarting my computer multiple times, and nothing has worked. just keep telling me the LoL client is not working. Any thoughts?
If you are using LoLReplay, try turning it off or uninstalling it and see if that works.
I've anecdotally heard that setting the game to run as an admin and putting it in windows 7 compatibility mode (regardless of the OS you're running assuming you're on a PC) will fix this. I'd recommend just running it as an Admin first then changing the compatibility settings if that doesn't work.
Steps to do that: 1.) Right click the LoL shortcut > properties > compatibility tab 2.) Check the "Run this program as an admin" box 3.) Try again 4.) If it's still messing up try clicking the "Run this program in compatibility mode for:" box and select windows 7
If that doesn't work below are a few steps RIOT will have you take to deal with any issue:
1.switch to a public DNS here is the How-to link (https://support.leagueoflegends.com/entries/26932010-Troubleshooting-Connection-Issues#wq4)
2.Disable your IPv6. https://support.leagueoflegends.com/entries/26932010-Troubleshooting-Connection-Issues#wq3
Sync your windows clock - https://support.leagueoflegends.com/entries/35999450-Issues-with-the-League-of-Legends-Store-and-PvP-Net#wq8 4.Shut the Windows Firewall Service to make sure it isn't interfering with your connection to our servers:
Press Windows+R Type services.msc and hit enter Scroll down and find Windows Firewall in the list Right-Click on "Windows Firewall" and select "Properties" Change "Startup type" to "Disabled" Hit "Ok" Do the same for the "Windows Defender" Service Reboot your machine
if all of this fails perform a clean boot. - https://support.leagueoflegends.com/entries/28849700-Bug-Splat-and-Game-Crashes#wq6
Hope something here helps.
