Got nothing out of a chest

I am NOT You·4/15/2017, 7:05:18 PM·1 votes·711 views
https://s.put.re/fbMkmNR.png

I just opened a chest with a key and the client was behaving weirdly. The animation of the chest opening finished, but that was it. When I relogged, I still had nothing new in my loot inventory, but the chest and key were consumed.

I am not 100% sure what I did, but I think it was this: Clicked "Loot", but there was only a black screen. Switched to collection, then back to loot, this time it worked. Rightclick Box -> Open Rightclick Box -> Open (yes, twice) Open button on the right Opening animation happened and finished. Nothing happened after. Went to collection, then back to loot, but saw nothing new in the inventory. Just that the key and chest were consumed. Relogged a couple of times, but still nothing. Client version at the bottom right screen says V7.7-4224096.4268152

I thought maybe I got Essence, but even that comes with at least a ward skin, right? Maybe you could look into my account and tell me what I got, if I missed it?

3 Comments

Deep Terror Nami4/15/2017, 7:08:57 PM1 votes

I've seen this reported quite a few times, and the trend seems to be that it's only when you receive a Summoner Icon (because they are permanent, they do not go into your inventory, and you also get some essence). If you check your Store > Account > Purchase History you can see if that's what it was.

What was going on when the bug happened? Did you craft a key and immediately use it? Did you take any other actions which may have triggered the bug?

Alex Of Daventry4/15/2017, 7:26:43 PM1 votes

I got the same thing and Deep Terror Nami is right. I got an El Tigre Icon.