Super Galaxy Gnar

El Papi Joseph·Dec 9, 2017·14 votes·17,642 views

Hello.

This is a post to bring attention to riot employees about a skin.

I cannot play a game or watch games with the skin. When Gnar transform he has a phasing thing that happens. When the animation of the phasing happens, whether it be mini to mega or mega to mini, my eyes are giving me signals that I could get a seizure from it. I really love Gnar and I'm not asking to remove it. I'm just wanting to let League know that it's a serious problem for me. I hope you can respond to me, Riot. If there's something I can do in via game settings to stop it, let me know. Thank you.

20 Comments

RiotmoonstonesDec 11, 201710 votes

Hey joerorowesmio,

Thank you for bringing this to our attention. The last thing we'd want is for our content to hurt our players. ;-; We take reports like this seriously. I'm really sorry this is happening for you.

In this case, changing your video settings wouldn't fix this - from what you're describing, the transformation VFX are too loud/flashy, which is causing you to be on the verge of a seizure.

I'm in the process of collaborating with the pod who worked on the Super Galaxy skins to see what we can do to solve for this. I'll keep you updated.

Again, thanks for calling this out.

[sg-soraka]

EDIT: Don't look at the animations again, but from memory, can you pin point what piece was causing the issue - flashing of VFX/wobbling? What types of visuals are likely to cause seizures for you? I'd be super helpful to narrow things down so we can make a fix based on that! :3

For the sake of solving this ASAP, feel free to hit me up on League (Riot KateyKhaos), or on Twitter, @KateyAnthony. I'd love to pop a fix in for next patch, if at all possible!

Electro522Dec 11, 20173 votes

Hello Katey!

First off, can I just give a round of applause for you guys for wanting to fix this asap? I think it's awesome!

Anyway, I'm not someone who suffers from seizures, but, I would like to help out if possible. I am an old Gnar main, and have played MANY games on him, but I have never used the SG skin, so, it is quite easy for me to spot differences in it as to say Snow Day that could possibly be triggering this.

If I am to guess, I would say it is right before any transformation. The yellow circles surrounding Gnar seem to go off in a way that could trigger somthing. However, what is worse, I would say, is going from Mega back to Mini. There seems to be some kind of flicker that reminds me of old fluorescent light bulbs, which I do know can easily trigger seizures.

Here's the video from Skin Spotlights to hopefully point out what I mean.

https://youtu.be/5xh1beAoMtE?t=145

Hopefully this helps!

EDIT: Also, right after you transform to Mega from Mini, you seem to have that same flicker I mentioned.

RiotmoonstonesDec 11, 20173 votes

Hello!

As I'd said, we don't want a shitty player experience, especially when it has the potential to harm someone. :c

I really appreciate you taking the time to run through the skin. I've passed this along to our VFX artist who is iterating on some potential changes that could mitigate the issue. He or I will post an update in this thread when we think we've got a solution!

[sg-ezreal]

Electro522Dec 11, 20172 votes

[slayer-pantheon-thumbs]

DeadUnbornDec 12, 20171 votes

Just so you know, Pulsefire Ezreal has a similar problem. I remember waiting for my red to spawn one game. My ADC was Pulsefire Ezreal and my support was Sona (she was using an oriental looking skin). Ez started spamming his laser emote (alt+2 I think; the one were he talks about power levels) while Sona was spamming an animation where she started playing her instrument (it sounds like tun..tun..TUN). For some reason it made me feel really disoriented after watching and hearing at the animations for about 3 seconds. I had been playing for a long time and was tired, but if I reacted that way being healthy I think maybe something like that could be dangerous for other people.

RabblerouserDec 13, 20173 votes

Being tired is one thing that can trigger seizures for a lot of us epileptics (no worries, I don't go into grand mal, petit mal only). Rather... it makes it much easier to.

It's a good observation since I think I've noticed PFE doing the same for me in ARAM but I'm not sure it's the taunt.

DeadUnbornDec 13, 20172 votes

It was definitely the sounds that stressed me most, especially when combined with Sona and the red color of both characters (sona skin + lazer) in unison moving around and pulsating

RiotFaybaoDec 12, 20176 votes

Hiyo!

Thank you so much, again, for letting us know about this problem :)

I have made some adjustments that will hopefully solve it! While trying to maintain the original artist's work, I balanced out the colors that might be causing vibrations. -I've removed the orange vertical-moving rings. (This is because I wanted to stop the complementary colors from switching out so much from blue/orange) -I've also changed the full-screen effect color to blue so that it's more cohesive with the rest of the transformation. (This should be easier and calmer on your eyes)

We hope this solves the problem for you, but let us know if you feel otherwise :)

Here is a "not-super-high-quality" GIF to show the adjustments made. Please be careful as the changes made may or may not have fixed the issue, so view this GIF with caution: https://imgur.com/a/F365E

[slayer-pantheon-thumbs] <3

EDIT: Oops!! I forgot to also point out that this change will be in PBE later today, it won't be on LIVE yet :)

Electro522Dec 12, 20172 votes

Hmmm.......I can't tell if that flicker I mentioned is still there or not. I would go onto the PBE, and try it out, but, I'm currently without a computer that has it installed on it (and I have no intentions to install it on this computer). I guess this would have to be left up to the OP.

RiotFaybaoDec 13, 20172 votes

We've taken a look at it again and have made another change! I noticed that flickering you were talking about and got rid of it.

These changes will be reflected in 8.2 PBE :)

Here's the GIF for those of you interested in the change, view with caution item 3363 : https://imgur.com/5I0qnCu

Electro522Dec 14, 20171 votes

Oh...so much better. Like I said, I'm not someone who suffers from seizures, but, I can say that that is already FAR easier on the eyes. Nice job!

Though, I have to ask......why 8.2?

RiotFaybaoDec 14, 20173 votes

So we actually were able to speed this up and get it into 8.1! It should be in PBE tomorrow also :) <3

Electro522Dec 14, 20171 votes

Alright...fair enough.

Though....I was leaning more towards why not in 7.24b? This is a change important enough and small enough that it could fit into that, correct?

I'm not trying to bash you guys, in fact, I'm of the minority of avid Riot supporters. So, I'll accept pretty much anything you give me.

The Blue RajahDec 14, 20173 votes

[{quoted}](name=Paleo Electro,realm=NA,application-id=6kFXY1kR,discussion-id=EE5sf27H,comment-id=000200010000000000000000,timestamp=2017-12-14T07:17:03.048+0000)

Alright...fair enough.

Though....I was leaning more towards why not in 7.24b? This is a change important enough and small enough that it could fit into that, correct?

I'm not trying to bash you guys, in fact, I'm of the minority of avid Riot supporters. So, I'll accept pretty much anything you give me.

It’s probably a combination of all changes needing a lot of testing to make sure it doesn’t break anything else, and that 24b is a micro patch rather than a real patch, so I don’t think it’s even possible for them to put a change like this in it, haha

El Papi JosephDec 12, 20174 votes

I don't have PBE either. The transformation when he turns to Mega Gnar is a lot easier to read via the GIF. Yes! Thank you for looking into this. I cannot wait to be able to purchase the skin. The adjustments are perfect. <3 Gnar

RiotFaybaoDec 12, 20172 votes

[slayer-jinx-catface]