To anyone thinking that this is just a Sona issue, lemme lay this out as well:
Odyssey Ziggs Chroma Bundle
2565 RP
(3005 RP if you need Ziggs)
Available until September 24, 2018, at 11:59 PM PT
Includes all chromas (plus the exclusive Ruby chroma)
*Odyssey Ziggs will become Legacy after the event ends. The Odyssey Ziggs skin shard and Odyssey Ziggs Icon are available as mission rewards.
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Craftable Loot
LOOT COST
Odyssey Jinx Icon and border 80 Odyssey Tokens
Odyssey Yasuo Icon and border 80 Odyssey Tokens
Odyssey Malphite Icon and border 80 Odyssey Tokens
Odyssey Sona Icon and border 80 Odyssey Tokens
Odyssey Ziggs Icon and border ????????????????????????????? ERROR 404
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Planetary Legends (HARD) Clear Onslaught with each person having 4 or fewer Augments equipped
Odyssey Ziggs Skin Shard
Odyssey Ziggs Icon
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Ziggs is getting it unfairly as well. I'm pretty pissed about the Sona emote as I'm a Sona main and I love her to death, but I feel for anyone who wanted Ziggs related content as well.
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=====TO RIOT=====
I honestly think that this entire thing was set up badly, and should have been put on the PBE first to test for feedback. This way, situations like THIS don't happen. Want some CC value? Make an emote that's NOT character specific. Make it flashy. Make it cool. Make it better than the character emotes. THIS kind of emote would be wanted by almost anyone, and not screw some mains out of their champion's emotes because of some sort of CC that was vaguely described. There's NO list on the CC and there's no way to find it outside of word of mouth. You want to support these CC's? You want them to get known so they support your brand? Well how in the everloving hell are we supposed to find them outside of a "league of legends content creators" Google search?
That last question may seem counter-intuitive to my current stance, but here's how it applies: You're giving these CC's rewards to hand out to people who currently watch them. These rewards come from people that most people don't know or have heard of ONE TO TWO. What you're doing is supporting those fans of THOSE content creators for being fans of THEIR content, not League specifically.
As an example, I only know of RossBoomSocks and MagikarpUsedFly. I know of no others. I have no need to go to others. Why would I? I'm happy where I am. You want to spread the word, I get it. What you're doing with the CC program is a cool way to spread the good word of your product and help promote these creators and help them grow to spread your product as well. It's advertising. You've messed up though and are now getting a ton of backlash. In hindsight, you could have done a lot of things but hindsight is 20/20. So here's how you do this.
- You apologize. 100% apologize. 1000%. Many fans have been pissed off about this, and it's likely that a lot of sales may have been lost.
- You find a way to make this right. My suggestion: Make a special emote that these codes unlock AS WELL, like the super cool shiny and flashy one that I said earlier.
- NOW release the Sona one on the shop. You can't just put it out on the shop without REALLY compensating those with the codes and say "oops" as the CC's at that point would feel like they've given out codes for free emotes rather than something special.
- You look at Ziggs and think about it. Why? I understand that there's the context of the story and all, but that puts people in a somewhat similar situation as Sona here. They now have to go through hoops to get THEIR stuff, as opposed to other people. Yes, I understand at that point his is free, but you can't even BUY IT.
- As a gorram business, stop declining the ability to have people give you their money. Warframe did that exact thing, but for a different, and respected reason. Here, you've locked people out of buying Sona related content, but also Ziggs.
To end it all simply: You dun goofed. You might want to dispatch some PR to these boards and have them really take a look at this. Of course, they can say "backlash will only last a little while, it'll blow over", which is likely true, but you've caused a massive problem.
Edit: I just played some Odyssey with someone who had a MiniLadd icon. I missed out on it but that's MY fault. However, what you've done with that is the RIGHT thing to be doing with CC's. Make specialized things that aren't character specific and sell your brand through them.