I think I was banned unintentionally. Could I get some help?
Hi, I'm here today because I was banned recently for 14 days. I'm not sure what I did to receive the ban but according to the email it said I was either MMR boosting or I got MMR boosted. I have put in a ticket 4-5 days ago and have yet to receive a response to this ticket. (it was originally for my ranked rewards but it was escalated to a behavior team which has yet to respond to message) Now I have never been banned nor had a warning about a ban in the past. I am usually not toxic and have tried to play on my best behavior.
I'm unsure as to how they detect a booster but if its an automated system that detects it, than I would completely understand how this could happen since mistakes happen. I can't really see how they would have detected me though, I was in Oklahoma City not too long ago, and I was playing some league there for about 2-3 weeks but other than that I generally only play from home, but would that trigger it?. I change my password regularly so it can't be a hack or anything, and the only person who logs on my account is my little sister who might play a norm here and there sometimes when she wants to try a hero she doesn't own however she never plays ranked on my account. (She has her own account who isn't 30 so she probably doesn't know about ranked)
I'm currently at a loss on what to do, Riot hasn't responded and I'm just eager to play the game we all love.
Thanks a lot for reading and I hope I can somehow receive help from anyone.