A player in my game deliberately threw my game and started to smack talk me. OF course i replied to an extent at which we went back and fourth. In the end this player had made it seem like i was actually inting and got players on both teams to report me... he lied in all chat and my teammates were in on it with said player. I have been 14 day suspended before but getting perma banned after what had occurred today was too much tbh.
You got punished for flaming him back. More than one report has no additional weight than the first, so the fact that multiple people reported you is irrelevant.
Riot likely hasn't responded yet because it takes a day or two for them to get back to you.
The only thing I can say is to post your chat logs and send a ticket to support if you haven't already.
It sounds like you've already done that from the "Riot refuses to help" part though.
If you ever have the two weeks ban, your account is basically on thin ice for a long time and any punishment you receive next will be escalated to a permanent ban which is what I believe happened in your case.
Just because another player flames/trolls/ints doesnt give you the right to flame them in chat. The best thing you can do is mute them and focus on the game to avoid saying anything you can get punished for.
I know this probably doesn't help, but maybe you'll unde more about the system in place.
I have a feeling you were banned for verbal toxicity (you'll get chat log instead of game link) in which case, your game play does not matter.
tl;dr bait post
So which is it? No reason or a reason?
Chat logs
It doesn't matter what he did, your punishment is because of what YOU did. End of story.
