Possible Solutions for Bannable Offenses

Get Spooked··2 votes·714 views

On the topic of harassment and vulgar language, you are aware that there are many games that auto-censor words correct? I understand Riot games may not have the budget to implement two lines of code to blacklist keywords in chat, as that breaks the bank for many MMO games. A possible solution instead of assuming that all online players are going to "lie down" and just take the terrible situations imposed by having to deal with terrible teammates, bad matchups, and pizza faced kids and not retaliate in any form. Perhaps you were as yet unaware that many players abuse to smart ping function to harass players instead of the chat, but that goes unnoticed by your algorithms.

On another account that I ended up selling after the first two week ban, I asked for a permanent chat restriction, which is also within your power to grant, but you refused. So instead of helping players or doing something that many other companies do, you choose to rely on them to get it done. You will ultimately be disappointed when those expectations are never realised.

I will not be making another account, as I have been actively playing Final Fantasy XIV. I hope that someday you make more than $12.00 an hour working for Riot. Or at least you end up with a company that's worth a shit.

Best of Luck!

23 Comments

Magical Player7 votes

to be clear you've admitted to account selling....

Get Spooked2 votes

Not like I play this game anymore. Plus it's not hard to get accounts to platinum 5 and then sell them for some change. It seems as though you have missed the purpose of this article. Try rereading it and then comment with what you come up with.

Magical Player3 votes

You think there's a magic 2 line of code to reduce toxicity yet you're breaking the rules :D

Get Spooked1 votes

Uhm, there is. It's remarkably easy to isolate character patterns and make them unusable. If you don't really know what you're saying, keeping your mouth shut is the best way to prevent your ignorance from showing. I also asked for a permanent chat restriction which wasn't delivered.

AeroWaffle5 votes

It kinda shows that you have a complete disregard for the rules and don't care about the effect you have on other players by breaking them.

So why should we assume that your suggestion is made with the intention of making the game better?

Get Spooked2 votes

If you want my opinion, when Riot decided to turn their killing game into a G-Rated pile of hypocrisy that's when the rules were inevitably not going to work.

In making their game child friendly they ultimately made their game worse, now to better accommodate their G-Rating I suggest a chat filter. Is that so difficult to understand?

Deep Terror Nami4 votes

You don't need to be "child friendly" to be a sportsmanlike player. "Don't be a jerk" is the cornerstone of the Summoner's Code, and isn't very hard to follow the majority of the time. And I say "majority of the time" because you don't get punished for simply being rude sometimes, you have to be a consistent and/or extreme problem to end up being banned.

And there is a chat filter, however, they are easy to circumvent by players that want to do so, they can't be too strict because they become a problem by censoring things that shouldn't be, and most of all a chat filter is not an excuse to be a jerk; if someone is forced to mute or use a filter to mitigate your negative behavior, you've likely already become a problem.

Get Spooked1 votes

You're not wrong, however retaliating against against other players being "jerks" is frowned upon by the game. Before this game was even an idea there were online games with the E-For Everyone Rating. That being said, their online interactions had the disclaimer, "Online Interactions Not Rated By The ESRB." Being that League of Legends is a fully online game and having a system that polices players who choose to use more colorful vocabulary more harshly than those who intentionally feed, grief, and the like who make the game less enjoyable is almost comical.

There is not a chat filter, there is an option to enable one but it is not required to be in full time use. Muting someone does not inhibit their ability to spam smart pings and intentionally feed. A more apt solution would be a 10 minute surrender vote, or moreover no penalty for AFK-ing when the game becomes too toxic. That would impose another set of problems that could be taken advantage of, so that isn't a viable solution.

In the end, Riot trying to police players in an online game is futile and while it works for the most part there will always be those for which it doesn't. That is the reason behind the disclaimer, but they choose to create more work for themselves to police the community.

Deep Terror Nami1 votes

retaliating against against other players being "jerks" is frowned upon by the game.

No, it's a problem for the community in general. Nobody wants to listen to people argue instead of focusing on winning. Riot doesn't punish people for behavior that isn't reported, and player reports shape the system much like a "vote" for what behavior should be punished.

League of Legends...polices players who choose to use more colorful vocabulary more harshly than those who intentionally feed, grief, and the like

It is many times easier to detect negative chat than to detect and prove intentionally malicious gameplay, and negative chat is simply more common than griefing too. That is why punishment for such is more common.

Those gameplay offenses are not punished less severely, as I said they are more difficult to track, but also they really are punished more severely; you don't get a chat restriction for feeding, you will be escalated to the account ban steps. If the system catches it in time, you can be banned for just a single game of inting, even.

There is not a chat filter, there is an option to enable one but it is not required to be in full time use.

That is true, but my message which I will reiterate in different words, is that it's not up to other players to control your behavior. That's your job. Even when words are successfully censored that doesn't mean the message was not perfectly understood, which is yet another reason why filters don't excuse toxic behavior. For example, I could say "You're a ****** and I ****ed your mother", you probably didn't assume the words were "sweety" and "gifted", the message is loud and clear and had the same effect as if uncensored.

Muting someone does not inhibit their ability to spam smart pings and intentionally feed.

You're right, but I think we've gone off the primary subject here. I'll talk about this anyway; Muting may not stop ping abuse and gameplay offenses, but it doesn't hurt, and those people tend to flame also so you might still want it. I also find that when I mute a player I tend to not have any inclination to speak to them, which helps reduce some toxicity from both ends so that everyone can focus on the match. Some sort of ping muting may be on Riot's short list to add as far as I know, I wouldn't be surprised. Flaming someone doing these things tends to just add fuel to the fire, which is why muting them (and not engaging them in chat) is still advised.

A more apt solution would be a 10 minute surrender vote

They have a 15 minute unanimous surrender in testing on OCE, and appears to be successful. I don't think we are getting more than that.

Riot trying to police players

Here we come back to it being the players that decide what behavior is punished; they are the ones driving the system with their reports. Riot takes a hard stance against certain behavior like cheating, feeding, and hate speech, but otherwise it's the community that decides.

Get Spooked1 votes

Again we come back to the disclaimer, "Online Interactions Not Rated By The ESRB."

You continue to say that it is my job to control my behavior, however from what you just described that's seemingly Riot's job.

Magical Player2 votes

Riot can only mitigate your impact on their game You have the power to do most anything you want in their game(aside from cheating)

However they request you follow their simple code of conduct if you can't bring yourself under control they will help chat restriction-perma ban

Get Spooked1 votes

http://i.imgur.com/U86TWk5.jpg

Bottom Left-Hand Corner.

Magical Player2 votes

http://www.esrb.org/

Riot can not control how others play the game

You can play bots all day by yourself and never witness anything outside of what a teen label is

But on a side note cool box

Get Spooked1 votes

Underneath the Rating Label I invite you to once again reread it and comment with what you come up with.

Magical Player2 votes

Riot can not control how others play the game that is what that means They're informing you that by playing this game they are not liable for what is said by others

"Online Interactions Not Rated By The ESRB"

Did you know you can play league of legends to a degree without ever interacting with another player? Rated t for teen in that case makes sense

Get Spooked1 votes

So what you are telling me is that even though it is explicitly stated that they are not liable for what is said by others, Riot still polices the players in online play. That doesn't seem like it's correct.

Magical Player2 votes

Riot can only mitigate your impact on their game

Thats fine if you don't get it riot merely asks you to behave while playing their game :D

The government can't stop you from speaking but they strongly urge you to think before you speak Riot is much the same way

There are rules that they ask you to abide by you're welcome to ignore them if you do well they can punish you for it as they own the game the servers all rights to your account

AeroWaffle2 votes

Implementing chat filters to try and filter out every negative thing that can be said is not a feasible solution without turning off chat entirely. It either blocks too little, and people easily get around it. Or it blocks too much and chat is needlessly inhibited. Most of the time, a filter is created that both blocks too much and is easy to get around.

Riot is not your damn daycare center. If you consistently show that you're behaving in a way that's driving away people from playing and refuse to stop despite warnings, they're showing you the door. They're not going to keep giving you extra chances once it's clear you're unlikely to behave with civility.

They already tried Perma-chat mute. But the people who managed to get those types of restrictions more often than not just found another in-game method of funneling their poor behavior, like trolling.

And Hypocrisy?

I find it pretty damn hypocritical to claim to care about what actions make the game worse while admitting to selling accounts.

Get Spooked1 votes

You are correct, it is not a "damn daycare center." So why are they trying to be?

In the support center, I was told that I could make another account. So does the permanent ban truly mean anything other than leveling back up to 30? Unless you waste money on skins I suppose it doesn't. The option is also there to purchase a level 30 account from an online vendor.

I never claimed to care about what actions make the game worse, be it you and a friend ranking together, buying an account boost, playing on a smurf, or just buying an account outright. The only real inhibitions that those have on the game are in the ranked play. Most if not all of my chat based offenses have happened in normal games.

AeroWaffle2 votes

you are correct, it is not a "damn daycare center." So why are they trying to be?

You're driving away other customers if you treat them like crap, so Riot wants to minimize the number of customers that behave poorly.

In the support center, I was told that I could make another account. So does the permanent ban truly mean anything other than leveling back up to 30?

Riot is not blind that it's easy to create another account, to pretend otherwise is foolish.

The option is also there to purchase a level 30 account from an online vendor.

Which is explicitly against the rules. It undermines the idea that the leveling process should take time and lowers the discouragement of the perma-ban because of the actions of people like yourself. Selling accounts also further encourages people using bots to create accounts so long as the demand exists for such things.

Get Spooked1 votes

Calling players customers in a "Free to Play" game surely isn't the image Riot wants to create.

Why ban an account permanently in the first place? Banning an account only creates the desire for further botted accounts that will be purchased. So in a sense they are creating their own problem.

zrWQMdGHtY1 votes

Better downvote him so Riot doesnt see him admitting into account selling instead of upvoting to make it more eye opening for them...

Maddmazz1 votes

Revolutionary solution. Perm ban those players.

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