Account suspended with 0 explanation without even sending me email lol, GREAT SYSTEM RIOT!!!!!

Umuligzez·Mar 11, 2018·2 votes·1,909 views

As you can see in the screenshot... MY ACCOUNT GOT SUSPENDED FOR NO REASON, WITHOUT ANY EXPLANATION, I NEVER DID ANYTHING WRONG BUT NOW I NEED TO GO OVER THIS MESS FOR WHAT? I WILL TAKE ME WEEKS IF NOT MONTHS TO EVEN GET AN ANSWER SO JUST KEEP THE ACCOUNT RIOT GJ WITH BANNING MY ACCOUNT AFTER I SPENT LIKE $400 ON SKINS IN IT LOL AND NEVER EVEN DID ANYTHING WRONG TO GIVE YOU ANY SMALL REASON TO BAN IT. GGWP RIOT GAMES, DOTA 2 IS WHERE MY HANDS GOING TO. ** OH AND BTW, YOUR INGAME MESSAGE SAYING I SHOULD GET AN EMAIL SAYING THINGS ABOUT THE BAN BUT STILL NO EMAIL AFTER FEW HOURS.

26 Comments

Timethief49Mar 11, 20185 votes

Write a ticket to the support

UmuligzezMar 11, 20181 votes

Na... They need to chase players to play and not me chasing them for their mistake. No wonder i see everywhere players moving to other games, This game is dead since the 3 guys who originally made it said they will give the managements for LOL to the employees so they can have time to work on "new projects"... https://www.engadget.com/2017/10/14/11-years-after-creating-league-of-legends-riot-is-making-a-ne/ Since then this game is a garbage tbh... all the new runes, zoe,kasai and so many bugs like never before... AND I NEED TO CHASE THEM? LOOOL BYBY RIOT

A Swarm of KoalaMar 11, 20181 votes

Your account might have been locked because it was hacked. Send in a support ticket.

BeatzBoyFTWMar 11, 20181 votes

Sounds like a lot of excuse to avoid getting exposed by your mistakes. Might as well delete this thread since you don't care anyway.

Timethief49Mar 11, 20186 votes

Well if you dont want to continue in lol i wish you the best of luck and fun in whatever you are going to play form now on [slayer-pantheon-thumbs]

XidphelMar 11, 20182 votes

Well, I WOULD say that it might not be your fault but, considering the childish way you're acting, I'd say good riddance.

ModPeriscopeMar 11, 20182 votes

They do send out these messages Incase of account compromise. Support will usually get back to you within a week, probably up to 5 days.

UmuligzezMar 11, 20181 votes

So if someone will try to hack my gmail account or anything else you using they will lock it without explanation? NO. So now i need to start guessing what is going on...

ModPeriscopeMar 12, 20182 votes

If someone hacked into your gmail, and google knew about it, would you want google to continue letting it happen without any action?

MordiusMar 12, 20181 votes

{quoted}

They do send out these messages Incase of account compromise. Support will usually get back to you within a week, probably up to 5 days.

Support responds within 24 hours

ModPeriscopeMar 12, 20182 votes

I don’t think so. My last two tickets had response times of 3 days.

MordiusMar 12, 20181 votes

{quoted}

I don’t think so. My last two tickets had response times of 3 days.

Were they over the weekend?

All of mine have been within 24 hours, and they also have live chat now, that takes 15-30 minute wait

ModPeriscopeMar 12, 20181 votes

Maybe it was over the weekend. Sometimes they get busy though.

kushinshinMar 12, 20181 votes

{quoted}

Support responds within 24 hours

They actually don't. 3 days and counting.

MordiusMar 12, 20183 votes

[{quoted}](name=IM FKN LIT,realm=NA,application-id=ZGEFLEUQ,discussion-id=wdb1eAGk,comment-id=000300010001,timestamp=2018-03-12T02:12:48.448+0000)

They actually don't. 3 days and counting.

Its the weekend. It goes by business days, just like every other business ever

kushinshinMar 12, 20181 votes

{quoted}

Its the weekend. It goes by business days, just like every other business ever

Are you seriously insinuating their support team doesn't work on weekends? Are you really that oblivious?

Imperial PandaaMar 11, 20182 votes

Suspended is the key word here.

Most likely it is a safety ban/lock. There may have been some indication that your account had been compromised. So to prevent somebody actually fucking you over, they locked it with a ban.

So yeah, submit a ticket to support if you want to be sure.

Edit: Also, usually 2-3 days before a response. If you wait until tomorrow you could try for the live chat for instant communication.

MordiusMar 12, 20182 votes

Your account was compromised so they locked it. Not sure what you are getting upset about.

kushinshinMar 12, 20181 votes

{quoted}

Your account was compromised so they locked it. Not sure what you are getting upset about.

The fact that maybe they should provide better protection for consumers that invest money in their company? Are you REALLY that ignorant?

MordiusMar 12, 20182 votes

[{quoted}](name=IM FKN LIT,realm=NA,application-id=ZGEFLEUQ,discussion-id=wdb1eAGk,comment-id=00050000,timestamp=2018-03-12T02:13:59.572+0000)

The fact that maybe they should provide better protection for consumers that invest money in their company? Are you REALLY that ignorant?

better protection? They locked the account. What else are they suppose to do? The account wasn't compromised on Riot's end. It was compromised due to OP. Is Riot suppose to create passwords and secure emails for people now?

[{quoted}](name=IM FKN LIT,realm=NA,application-id=ZGEFLEUQ,discussion-id=wdb1eAGk,comment-id=00030001000100000000,timestamp=2018-03-12T02:15:48.694+0000)

Are you seriously insinuating their support team doesn't work on weekends? Are you really that oblivious?

If you held a job ever in your life or had to pay for any of your own bills, this wouldn't be up for discussion. Customer service doesn't respond on weekends. Ever.

kushinshinMar 12, 20181 votes

{quoted}

better protection? They locked the account. What else are they suppose to do? The account wasn't compromised on Riot's end. It was compromised due to OP. Is Riot suppose to create passwords and secure emails for people now?

If you held a job ever in your life or had to pay for any of your own bills, this wouldn't be up for discussion. Customer service doesn't respond on weekends. Ever.

Considering I work in nuclear power, have a wife, am the sole breadwinner in the household, and am debt free after a college education at 29, (not to mention your ignorant, arrogant assumptions) yes, I would expect any respectable company to answer inquiries on weekends. But you obviously have no clue how the real world works. I pity you for working minimum wage positions in fast food or retail, but you don't need to pass your shitty attitude and judgments to others in your community.

zPOOPzMar 11, 20181 votes

have fun with Dota 2

kushinshinMar 12, 20181 votes

Same bud, via email they say the account is compromised. They refuse to return it even after providing ample information up to and including banking information used to purchase RP. Mind you, this all stemmed from a ticket sent in regarding a disconnect due to internet outage, and instead of actually helping with the original ticket they proceed to say "it's your fault your internet is not up to par" and then issue a ban due to "compromised accounts."