im having to make support tickets EVERY game..

One Inch Of Joy·1/22/2019, 4:37:36 PM·2 votes·1,998 views

i dont even know how atleast 2 people in my game scream reee every single game when im doing fine or helping people.. "this pyke is bad"... yet im the one making sure you get away from the enemy..like i just cant. start of the new season and all the dicks who left are back.

3 Comments

rujitra1/22/2019, 5:10:41 PM5 votes

You aren’t having to, and honestly it’s a waste of time.

Unless they do something egregious (such as making real life threats or releasing personal information about you), the support agents do not act manually on reports. They will feed your reports into the system along with all reports made in game - but there is no “extra” action taken by support ticket.

You are better off not wasting your time and just reporting them at the end-of-game screen.

Silent Gravity1/22/2019, 4:44:55 PM4 votes

It's more useful to report them using the button on the end game screen. The IFS is fairly effective, and it can add all the minor toxicity to an account's overall score, eventually earning a punishment.

A couple snarky "this pyke is bad" isn't going to be worth a punishment all on it's own. The support personnel could look up every chatlog that specific player has, and try to decide if their severity x consistency is worth a punishment, but that's what the IFS was built to do.