Still banned after 14 day suspension

https://support.riotgames.com/hc/en-us

Put a screen shot on an image site, like Imgur and share the link.

Riot runs on Pacific time. Or did it specify Eastern time?

Maybe a timezone thing?

I’ll try to post a link to the image but yeah I submitted a ticket yesterday afternoon they still haven’t responded.... this some shady stuff man let me know if the ban is longer so I won’t have my hopes up for nothing.... and no specific time zone was added to the message just 2:45AM .

Given time zones and the ambiguity of the time zone being used, I'd wait until at least 24 hours has passed and then submit a support ticket.

Support replies with this

“When the 2 week was up it saw you using this racial language again twice in a very short period of time so it used the next penalty which is a permanent one, It then tried to place the 2 week.”

So Riots shitty system told me I got 2nd 14 day suspension instead of perma banned, which I would be fine with if I knew since the beginning but it pisses me of that it didn’t dead lied saying I’m suspended I could of bought RP thinking I’m get my account back or stuff like that and would of lost it bc I’m actually perma banned in there screen. Wtf? Garbage System I swear nobody even reported what I said we all had a laugh saying racist stuff for fun in ARAM but just by typing your subject to getting disciplined.....