[Updated] Two weeks suspension with no valid reason

IBrand0nSSI··2 votes·853 views

So I was just given a two week suspension and was given no reasoning so I contacted Riot about this which I was then told this.

"Hey there, my name is Gunny,

You were given a two week suspension for intentionally ignoring your teammates and refusing to play the game while in game. Be warned that further offenses of this nature can cause you to receive a permanent suspension.

Please feel free to let me know any other questions or concerns that you may have.

Gunny Riot Games Player Support"

Still no examples or anything that breaks the Terms of Service or Summoners Code. So if I am in a game with toxic people playing off meta (in casual mind you) and get reported I am going to be punished? I am curious if anyone can clarify what what the actual rules are and what to do because it sounds like I need to communicate with them even if they are toxic.

However another Riot employee told me this

" I recommend just muting players you are having issues with and refrain from saying negative comments or arguing with them to avoid receiving reports/punishments in the future.

Broken Blade Riot Player Support Player Behavior and Game"

So what am I suppose to do mute them and get banned for not talking to toxic individuals or talk with them become tilted as they ruin the game?


UPDATE the one game he mentioned I was a jungle Teemo and I remember this game because my entire team was toxic and reported me for AFK yet I was farming, ganking and killing enemies. I knew this was going to be the only example the could present but if they watched the gameplay replay, or even looked at post game results they would see I clearly was playing. The only thing I did that maybe could be a problem was I was joking about being a permaward since they were being toxic. But in that time I was able to hide and help my team by stopping them from getting baron with shrooms and poke running.

Now Yes I get it that they go off of an automated report system but the gameplay replays are available so why do they not watch them and see that the report is not valid?

16 Comments

Deep Terror Nami4 votes

The only way to sort this out is to keep talking to the player support specialist in your ticket. You can explain to him the purpose of your actions, and they can see what happened and verify it. I believe your punishment was done after a manual review though, as the automated system that handles AFK behavior issues Leaver Penalties (loss of LP and a queue timer), not bans. Automated punishments generate an in-client reform card when you log in.

MagicFlyingLlama2 votes

The system is automated and goes off you being afk, not off how many people report you. Sitting at fountain and moving occasionally does not trick the system. Neither does sitting somewhere else and moving occasionally.

You got wrecked, accept the wreck.

Deep Terror Nami3 votes

He would've received a Leaver penalty for that, I'm pretty sure this was done after a manual review.

IBrand0nSSI1 votes

Worse case I play on another account till it is removed, guess I will use those account to test what gets banned and what doesn't.

Deep Terror Nami5 votes

You intentionally ruining games is the worst case scenario. Just ask player support to clarify what you were doing wrong.

IBrand0nSSI1 votes

I have, I mean its just a free account that gets banned not an issue.

IBrand0nSSI1 votes

Plus my game was ruined by toxic individuals and then I was punished for it so I am fully ok with repaying the favor on free accounts.

4th Chiming Lamb2 votes

And thus, the cycle continues...

IBrand0nSSI1 votes

Maybe eventually they will realize the system is broke and fix it, till then I am ok with this.

EvilDustMan7 votes

{quoted}

Maybe eventually they will realize the system is broke and fix it, till then I am ok with this.

'I am totally innocent, let me go ruin games on my other account to prove it.'

IBrand0nSSI1 votes

No point in proving my innocence anymore to them since they clearly do not watch the game replays. Plus I am starting to get tired of the toxic league community, so would be ok with just helping get rid of the league community all together. If that means I use other accounts to see what gets a ban and what doesn't then so be it.

Magical Player3 votes

{quoted}

Maybe eventually they will realize the system is broke and fix it, till then I am ok with this.

The system isnt broken, the people inside the system are trying to break it. Case in Point You want to ruin games because you had a game ruined for you. How is the system to blame for HUMANs?

IBrand0nSSI1 votes

Because they do not watch the replays when they are clearly available, being that is the case I am ok with giving them reasons on other accounts to watch the replays.

Magical Player1 votes

They don't watch replays????? is a replay needed to see a toxic chat? is a replay needed to see someone go 0/15 with 6 tears?

I don't think watching 30-60 mins of game footage is needed if you know what to look for on the stat sheets but hey if you think they need to review 6+ hrs of footage per case then I guess we'll never get to see punishments again

o Maui o1 votes

You don't get punished for not using chat. You are perfectly welcome to mute toxic players and report them after the game.

Refusing to play while in-game is not ok, and it would seem to me (based on the staffer interactions you've shared with us) that this is what the issue was.

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