Appealing a Permaban (First Offense, no prior punishments)

Mein··8 votes·1,589 views
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Hi all,

I just want to first of all, admit that YES I WAS TOXIC and I understand why I was punished. However, I want to point out that, as the title states, I was not given any chat restrictions, warnings, or bans prior to this incident, so I find it extremely unreasonable that my account automatically escalated into a permaban status. To go into detail of the incident:

My reform card only details a single game and nothing more; I'll add an imgur link for those curious. Two main points regarding the game:

  1. I was a SOLO QUEUE player grouped in with a 4-MAN QUEUE who were just as, if not more, toxic than me during the game and assume that they all reported me as a group; by toxic, I mean toxic to me specifically. I understand that I'm judged for my own actions and not theirs, however, I don't think that it is right to escalate a punishment to a permaban when they antagonized and harassed me all game via all-chat and excessive pinging to the extent that I TURNED OFF /MUTEALL TO DEFEND MYSELF IN ALL-CHAT. I clearly shouldn't have done this, but at this point, the 4-man queue had made me extremely upset/tilted.

  2. Detailing the all-chat experience, there are very certain phrases in my chat-log, namely, "I'm autistic" and "I'll run down mid" (I didn't actually run down mid fyi) which were said by me sarcastically as a result of my team, namely a Janna and a Shyvana, calling me autistic and telling me to run down mid because a 4v5 experience without me would make it that much of a better game. Again, I want to reiterate that I should've kept them on /muteall but when the enemy team gets to hear the amount of degrading comments made towards me, I felt the need to defend myself. Obviously, their chat-log is not available and it is entirely your choice whether or not to believe what I say. Hopefully, Riot can review my case and affirm what I'm saying.

With all this being said, I want appeal my permanent ban to a lighter punishment. Even a 14-day ban will do. Again, I admit that I was toxic, but I think that a single toxic game against a 4-man queue ganging up on me does NOT warrant a permanent ban, given no prior warnings or restrictions.

I've sincerely learned my lesson from this experience and do not want my experience as a League player to be cut short because of a single game. As with many others previously in my position, I've put way too much time, effort, and money into this account to just give up now. It is really upsetting and frustrating to see that, even after reporting the entire 4-man queue, they all get away scott-free (none of them received punishments) for their comments and I, as a player with no previous punishments, get the ban hammer with the snap of a finger.

EDIT: @Riot, please respond to this thread and review my case. Although what I said was indeed egregious, I don't feel that it warrants a zero-to-permaban status. I give permission for you to release any pertinent information here and communicate with me through this thread if necessary.

28 Comments

Deep Terror Nami8 votes

There is a zero tolerance policy on hate speech, and using the homophobic slur is likely the reason you were escalated multiple punishment tiers, then you also threatened to intentionally feed by running down mid, which is also an offense that warrants escalation.

You might be able to get it reduced to a 14 day for all I know (submit a ticket), but those two things are why you were immediately punished so harshly.

GankRiven1 votes

simple short and to the point.

AeroWaffle6 votes

I mean, you were incredibly rude, used a homophobic slur (Riot is particularly heavy-handed against anyone who uses hate speech), and you threatened to intentionally feed.

But given that it's incredibly rare that Riot sends out a perma on the first offense I don't think this should be the punishment based on the single game.

This is assuming that the chat logs given is the only one that contributed to the ban, and that you're telling the truth about this being your first punishment in the system.

Edit: As a side note, good on you being as polite as you are and admitting to your behavior. It's refreshing compared to most of the other threads attempting to appeal their bans. Have an upvote, hope you get your answer from Riot.

Mein2 votes

Thanks man, I appreciate the clarification on what exactly I was banned for. It's good to know that I still have a chance, of sorts, to lighten my punishment and to potentially prove to Riot that I'm a better person than what I demonstrated in this game. I've submitted a support ticket to Riot which'll hopefully get read in the coming days; I'll update this thread based on how it goes.

So cheers to you for even bothering to read through my thread and spending the time to comment and shed some light on my matter. Hope you have a good day.

EvilDustMan2 votes

Not even a hat restriction?

Mein1 votes

You are correct. I have not received a chat restriction before.

EvilDustMan2 votes

{quoted}

You are correct. I have not received a chat restriction before.

Submit a ticket then. There are two possibilities. You are lying to us about something which won't help you because we can't do anything, or the system was in error.

AzureDragoon2 votes

You are judged solely upon your actions, and not that of others. It doesn't matter if it's one player or 9 players. you're expected to be the better person.

3rd Photo: use of an offensive slur

Final photo, and by your own admission: Threatening to Run down mid and feed.

I suspect there's other cases you haven't displayed good sportsmanship, but that what for whatever reason, this was the only log sent to you.

OnlyYouCanHearMe2 votes

Sadly, using the homophobic slur and taking their own use of a mental disability as a slur to use yourself are things that Riot doesn't look too kindly on. In the email they sent you, did it include any other incidents beyond the one on the client reform card?

I wish you the best of luck with Support, but if their decision isn't overturned, then at least you seem to have learned from this so that you won't have to worry about it being repeated on any other accounts you create.

Mein1 votes

Actually, this is where I'm a little confused as well. I didn't get, and still haven't gotten an email from Riot regarding the ban. It's neither in my inbox nor my spam and I double-checked to make sure I was going through the right email. So, I can't even answer your question about there being any other incidents since Riot hasn't even sent me an email themselves.

Quite frankly, I feel as if I've just been, more or less, left in the dark regarding the rapid escalation of the matter and with just Riot saying, "Hey, you're banned. Here's a chatlog of your last game."

OnlyYouCanHearMe1 votes

There can sometimes be a bit of a delay with getting the email, but they should be sending you one to explain in greater detail why that decision was reached. If you don't get the email within a day or so, you can always send in a ticket to support, asking for their assistance. Just try not to open multiple tickets for the same issue, as it will automatically bump you to the end of the line if you open a second one. You can send them the one asking for clarification and letting them know you didnt get the email, and they should get back to you relatively soon.

Astôlfo2 votes

Sorry, but your chatlogs were so lengthy, yet so full of extreme and intolerable language. If I had to guess, the autism comments were the trigger for the permanent ban, but the rest of the chatlog where you were continually harrassing your teammates would have earned you at least a 25-game chatban, if not 14-day ban. Also, there is a zero-tolerance policy for hatespeech.

Dominick Destine2 votes

I read the chat logs, it doesn't seem that bad to me.... certainly not zero-to-permaban worthy. Maybe a chat restriction though.

In any case I would highly recommend putting in a support ticket if you truly believe you have been maligned. I was hit with an almost identical zero-to-permaban punishment about 6 months ago and it was eventually overturned. The difference was I didn't get chat logs until way later and was left completely in the dark for a long time before Riot finally decided to end radio silence.

a single toxic game against a 4-man queue ganging up on me does NOT warrant a permanent ban, given no prior warnings or restrictions.

You'd be surprised how many people would argue otherwise. The system is VERY draconian and there are those that want it to be even worse. That being said; I hope you are able to recover your account.

Original thread detailing the brutality of Riot; http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/oob5BLxv-account-has-been-permanently-suspended-probably-a-glitch-in-the-system Second thread after chat logs were finally given to me by Riot; http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/Y0E4G0c6-my-chat-logs-that-brought-me-from-zero-to-instant-perma-ban-in-my-personal-opinion-riot-was-wrong

Mein1 votes

The entire chat log is in the imgur link, at least all that I was given. And wow, I'm glad to meet someone who's gone through a similar situation such as mine. Not that it matters too much now anymore for you, but I honestly don't think that you were toxic, at least compared to the egregious comments that I made during my game.

Just a quick question for a fellow who's been in my situation before by the way, do you recall how long the entire process took to recover your account and how long did the first response from Riot take? As for me, I've been waiting a little bit over two days (as of this comment) with no response.

I really appreciate you digging out your old threads by the way, the info that they provided were, to me, very valuable.

Dominick Destine2 votes

{quoted}

do you recall how long the entire process took to recover your account and how long did the first response from Riot take?

Initial response was about 4 days.

Overturning of the permaban took over a week.

I really appreciate you digging out your old threads by the way, the info that they provided were, to me, very valuable.

I'm glad.

I hope your case is resolved promptly.

nerak232 votes

The system is VERY draconian and there are those that want it to be even worse.

DD, I remember many times I had agreed with you. Even now I don't disrespect your opinion !! However, I Disagree with you about use of 'draconian', I understand you may still be upset, yet most people agree with Riot's ban system even when they don't say so here..

Let me just put the meaning of it up so I remember it ....

'Draconian' so I quote your meaning: Is this the definition you mean to use?

Use the word Draconian (or lowercase draconian) to describe laws or rules that are really harsh and repressive. In ancient Athens, Draco was a guy who made some seriously strict laws. So rules that are too restrictive — or just plain unfair — are called Draconian. Sentencing someone to 10 years in prison for littering would be Draconian. Some people think Singapore's chewing gum ban is Draconian. This is a strong word, so if your parents make you do chores, they aren't being Draconian. But if they make you do chores for five hours every day, that's another story.


I actually have a friend 'Tang' who lives in Singapore, and I believe that dropping a piece of gum on the ground and possibly ending in 'Jail' is 'draconian', I don't believe Riots rules are! I'm Sorry if I have misunderstood your use of the word, I simply believe it is a tad to strong for some situations.


Many people need to learn the rules, or I really should say players need to follow the rules of the TOS. It really isn't a very hard system to understand, and when OP wants to put up 'their' chat logs w/o advertisement then I will read in full, until then I'll do what I can to help each of us if I can. ( On face value I accept OP's answer to why it is on this board) In another very real way I want to know why what looks like an advertisement is still up?

Mein1 votes

Lol, I really don't know why you keep seeing the ad. Would you just prefer if I posted the log here?

nerak231 votes

{quoted}

Lol, I really don't know why you keep seeing the ad. Would you just prefer if I posted the log here?

Please :)

Mein1 votes

Here you go, do note its quite lengthy though:

Game 1 Mein: ty Mein: was planning on mid/bot ganks tbh Mein: shyv shouldnt lose lane against sion Mein: youre both tanks Mein: you prob dont jg enough. Mein: pressure two lanes not 3 otherwise all lanes lose Mein: gold 4 Mein: bm me cuz youre 4man queue sure Mein: yes Mein: you sure youre not bronze 5? Mein: stop bitching aboutlosing lane Mein: jg aint supposed to win lane for you Mein: not gonna gank a losing lane Mein: muting all hf Mein: dont talking Mein: done* Mein: 1/4 lul Mein: lmao love how my team bashes on me cuz im a soloqueue player Mein: grouped with a 4man Mein: fantastic Mein: minion Mein: still not sure what to say bout the 1/5 shyv tho Mein: feeds sion and tells me to gank, idk. Mein: i mean, still getting objective pressure Mein: dont think this shyv understand that if I gank a losing lane and feed sion a double kill Mein: game's already over lmao Mein: yoiu mean 3/0 sion rofl Mein: and i told you to play safe Mein: and you bitch at me lmao Mein: give drag Mein: take tower Mein: should talk when you got a better kda than me Mein: hehe xd Mein: better than 2/6 Mein: you got 1 item completed Mein: i got 3 Mein: hmm.... Mein: "useful" Mein: youmuus costs as much as a bork Mein: so... Mein: lel Mein: you were down 40 cs in lane before i even did anything Mein: trash shyv. xd Mein: lmao Mein: youre still 2/6 Mein: whjops feeding now? Mein: got a kill out of it Mein: still better than shyv Mein: who goes 0/3 Mein: xd Mein: ping me more bb Mein: stay in your 4mans and get boosted by your gp Mein: lmao Mein: like this is a safe space for you cuz 4m,an right? Mein: gj little girl Mein: lel Mein: lmao Mein: i got bot tower and made sion lose tp Mein: what have you done all game? Mein: feed? Mein: why does top lane have LESS cs than jg? Mein: i wonder. Mein: lmao Mein: wonder why shyv so useless in game Mein: tax whhat Mein: 10 minions? Mein: lmao Mein: oh look a drag Mein: youre welcome %%% Mein: what does this have to do with being homopohobic Mein: lmao Mein: sion no ult Mein: shyv still useless even in teamfights Mein: grabbed inhib and nexus tower Mein: hmm Mein: LOL Mein: rofl. Mein: macro play > yours Mein: how many objectives did get that fight? Mein: objectives > kills Mein: how many objectives have i secured? Mein: lmao still bitching bout taxing when its late game Mein: grow up a lil Mein: lmao Mein: you cant feed a sion right? Mein: dw bb Mein: youre doing fine flaming Mein: oh im autistic now right> Mein: wanna see me be real autistic? Mein: im a run down mid for ya Mein: how bout that Mein: make it a real 4v5 Mein: team wants me to run down mid Mein: should i? Mein: theyre defending themselves in all chat Mein: cuz they think it wont get them reported Mein: lel Mein: duo baron Mein: hi Mein: im autistic Mein: hi Mein: <3 Mein: pretty okay Mein: hitting up a party after this Mein: yup :) Mein: baron after

Shadòw1 votes

i guess you got rekt

FormationX1 votes

I think you should be punished lighter.

You know the saying: "Don't judge a book by its cover."

nerak231 votes

Just out of curiosity what is the next image you posted about bar-tending? I got off that asap as I don't see it has a thing to do with what your thread is about...Mistake?

With due respect, a single report or a 4-man has nothing to do with a punishment...Once a report is filed it's in the system if 1 to 4 or 9 people report you in the game it is still going to count as a Single reported game...Hope that clears things up for you and others reading.

a single toxic game against a 4-man queue ganging up on me does NOT warrant a permanent ban, given no prior warnings or restrictions.

Mein1 votes

Thanks for the clarification about the single-report system, it helps clear up a bit of my misunderstanding of the system. But if I recall, I believe that was me talking to someone the enemy team as one of them had realized how upset/frustrated at my teammates and tried to change the topic, asking what I was planning to do after the game.

As I said in my thread though, hopefully Riot reviews the chat-log in its entirety (and an honest shame that I'm only given my own) as I feel that I'd have a significantly stronger case in defense of myself.

EDIT: But to clarify specifically about my comment that you quoted, 3 out of the 4 members of the 4-man queue were verbally harassing and pinging the living hell out of me, which is what I meant by "ganging up on me". I can also assume that they all reported me, but hey, that's just speculation from my end.

nerak231 votes

As I said in my thread though, hopefully Riot reviews the chat-log in its entirety (and an honest shame that I'm only given my own) as I feel that I'd have a significantly stronger case in defense of myself.

If you have any doubt about it then send in a ticket..this is private..I could give you some advice if you 'want' it on how to proceed...care though my internet is on on off right now, I assume because of a storm in my area.

You could ask for Riot to help you here, may or may not be quicker, then you have to deal with the community. Personally, I find most cases that have been punished in anyway ..I feel that the punishment is correct...


Don't get me wrong though! I have seen a 'few' cases overturned... So, even when it seems I'm trying to be a 'hard ass' it is not always the case. When I wish people luck I always mean it.. and in this case GL.....Still, though I'm waiting to know why the ad after your information? Just wondering Why hahaha No relevance really to this subject..answer?

Mein1 votes

I'd be extremely grateful for any advice you could provide on how to proceed to be honest. And aside from sending in a support ticket, how could I ask Riot to help me here? Is it possible to ask for a response directly to this thread?

Also, like I said in my thread, I'm not looking for my punishment to be completely absolved. I would just like a lighter punishment for my actions than the heavy-handed and, what I feel is unreasonable punishment that they gave me.

As for your question regarding the ad, I don't see it, likely due to Adblock. It's probably just due to imgur's site and isn't part of my pictures.

Sarutobi1 votes

Im going to assume as well that with how long your chatlogs seems to be that the client wasnt able to show you more games. I would suggest that you contact Riot support to see other evidence. While these chatlogs does show you being toxic im sure you must have done something much worse to get a straight permaban.

GankRiven1 votes

the community cannot appeal a ban. youre best bet is to send in a support ticket and ask a rioter directly. it sounds like im being an asshole but this is the truth.

nerak231 votes

As for your question regarding the ad, I don't see it, likely due to Adblock. It's probably just due to imgur's site and isn't part of my pictures.

Thanks, might be that. Like I said I was curious and a bit cautious about it, but that does make since to me.


As to your question, 1st off someone may read this that has access to Rioters, and they may be able to direct someone here, or a Random Roiter may just see it.

I'd say 2 ways to get someone to pay attention in a helpful way would just say @ Riot or @any Blue ( of your choice) please help me answer this and I give you permission to post what is going on, is one way..

If this doesn't work, Try A new Thread @Riot, your choice of phrase, best to try to be nice. ( w/e) you wish to say include that they the Company may provide incite, and information.

One last thing though, if you do this on a public board, of course your answer is going to be - Well, public....I'd really suggest a ticket. Hope I have provide some help, either way I'm off to Try to watch the World Series, hoping my team wins it tonight...so be kind and quote me or something if you get a response :) I'd like to see how this turns out. Thanks and good Luck.

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