Behavior Restrictions in Hextech Rewards, how do they work?

Azurangard··1 votes·929 views

Hey there

so, pretty much the title, I have a friend that a month ago got resricted 10 games and can't win chests, and another that plays since season 2 and got restricted last year and can't earn chests also.

So how does that work? Once you get baned or restricted you are not elegible to win chests for life or something?

I would apreciate the clarification

Thanks in advance

7 Comments

Athina3 votes

You have to prove to the system that you have reformed. Others have claimed it to take roughly 30-40 games of not being validly reported to receive awards again.

Azurangard1 votes

Thanks for the reply.

how do you know you're reformed? do you get a notice or something? what about my other friend, the one that was restricted last year? he played more than 100 games since then

There is not much clarity in this system

Athina2 votes

You're right, they haven't been perfectly clear about it, but we do have a good idea of how it works. I'm not sure if it tells you directly when you can start getting rewards again, but I believe it regularly tells you when you can't. When those stop you'll probably start receiving loot again.

For the last year restriction, I'm going to assume he has had okay behavior and guess it might be a bug. Might want to have him send in a ticket to support if that is the case.

Azurangard1 votes

Ah ok.

Thanx man, I saw so many different things that I don't know what to believe.

Saw that you had to wait 3 months so the offense level would drop (still trying to figure out what that is),

saw that you had to play 200 or so games.

you seem that you actually know what you are talking about, so thank you man :D

ps: yeah he told me he saw every game that he couldn't earn chests in the endgame chat

Athina1 votes

3 months is generally quoted as the time before you drop a tier in the punishment system. It has 4 levels of punishment:

  1. 10 Game Chat Restriction
  2. 25 Game Chat Restriction
  3. 14 Day Suspension
  4. Permanent ban

So if you had a 10 game restriction, and got another punishment you go to 25 game restriction, and so on. If you go about 3 months of playing without punishment, you drop a tier. This time period us unrelated to the loot ban, by my understanding anyway.

Love Bots1 votes

https://support.riotgames.com/hc/en-us/articles/209939463-Hextech-Crafting-Restrictions

This page should answered everything you need.

FYI there no specific date or game before you can loot again. It completely depend on your behavior.

SHARP HOOK1 votes

I was Restricted for 10 games , calm down is not big deal . Everything you need to do is to play 2-3 weeks . I did every day 3 matches and at 13 or 14th day i don't remember i was enable to take key again . Everything you need to do is to not flame that's all. Hmm at the same time i was on low priority cuz in 1 day mine internet stoped 3 time and GEE GEE 5 games on low priority ... That no mean . They looking on Flames only . Like the 2nd guy said you need to do 30-40 without reports

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