Perma banning is 100% useless
I've been playing league since like season 3-4 and last year i got my account perma banned. i was toxic and it happend. the point i have is since my first ban i stopped caring. it took me 3-4 season to get banned cause i, to a degree, tried to censor myself. all perma banning my account did was make me stop trying. since my first ban I've had multiple account banned for various reason. now you can say i'm an anomaly but the fact is i am not. a lot of players who have been perma banned end up getting other accounts and become more toxic because they have already lost there account, so what does it matter. by taking there account away you are essentially making it easier for them to decide to be toxic. there has to be a better solution. cause perma banning isn't working. league is still extremely toxic at most levels. simple fact is you only have a few actual fixes not just patches
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ip ban. If you are truly trying to get rid of toxic player completely, you can't just get rid of the account. it is a free to play game and takes mere seconds to make another account or they can buy one at any of the 100's of websites that sell them. so you aren't stopping them just slowing them down. ip ban is the only way to actually stop them.
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something similar to what blizzard does. you can make the suspensions longer like first offense 2 days then 4 then 8 and so on. in which case they still have the account to come back to so they are less likely to abandon it and just go troll on another account . especially if its an account they have invested money in. cause eventually you will have a year ban but you can get it back so there is some incentive cause if you go a year without your main and get it back finally with all your stuff you'd be much less likely to be toxic on that account at least in my experience.
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make it like low priority queue. except every time it is deemed you have done something ban worth, the queue increased by 20 minutes and by 5-10+ games. there will come a point where you have to leave queue open for 24+ hours just to play 1 game. you'd get 1 game a day and eventually will learn to shut up or be in queue for a week to play 1 game.
i have yet to truly learn a lesson from my ban. thousands of players are doing the same things i am. the simple fact is that proves your current system isn't working. make the game healthier. that's the point right? if so, you need to change your process this isn't working, it really isn't