Banning

hotwingsstev·8/1/2016, 11:06:15 PM·1 votes·358 views

My account just got permenantly banned for no reason, I haven't even played in a week, idk what to do or who to contact because riot has basically zero support system in place

4 Comments

Zombiemaster8/1/2016, 11:10:59 PM4 votes

If trying to log into the client doesn't give you a reason, and you can't find the e-mail (make sure you check the spam folder and make sure that it is the e-mail associated with your account), then your best bet would be to submit a support ticket politely requesting the reason behind your ban. They will respond, just keep in mind that the player support team is pretty much always swamped with requests, so it will more than likely take a few days to get a response. Also, don't keep sending in new tickets/bumping your existing one, as that will simply put you at the back of the queue.

Kei1438/2/2016, 2:25:16 AM1 votes

Aside from what ZombieMaster has said. If you can post the message (the full message) of your permaban when you login, the year of the ban tells us what you were banned for.

If you wish, you can post it and we probably tell you what is happening.

SmokedAlmonds8/2/2016, 2:35:43 AM1 votes

You submit a support ticket here.

What does it say when you try to log in?

BeatzBoyFTW8/2/2016, 2:42:49 AM1 votes

I haven't even played in a week

http://na.op.gg/summoner/userName=hotwingsstev

Says here that you played a day ago.