Isn't this chat log quite tame for a permaban?
My account was just released from a 14 day suspension today and in the third match I got a troll Thresh who flamed me throughout the game, and reported me afterwards. A few minutes later, I got a popup saying I was permanently suspended.
I didn't use any curse words or insults and I didn't harass him. Do they really hand out immediate permanent bans for one chat log, reported by one toxic player, when it doesn't even contain any curses or insults?