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Reading some of these ban posts I'm becoming scared.

NaCl2··16 votes·8,972 views
Overwolf

I've seen a few posts now that are starting to scare me because they all have one thing in common, they apparently get flagged for "scripting" but the only 3rd party program they mention is some type of recording or replay software that in no way interferes with the game. Another thing the reports have in common is Riot support refuses to elaborate on the ban and basically just say "system said ur scripting ur not getting unbanned skriptlord420" I understand that you cannot describe how the system detected it or whatever along those lines, What I don't understand is when someone has a legitimate dispute against that ban and has ways to prove there was no cheating involved, they're given a cold shoulder by riot support. one in particular was a very recent post by a challenger player on LAN who was banned for 3rd party programs and when he contacted riot they bluntly said the system detected him as scripting and they said nothing further.

This bothers me the most because I'm currently using Overwolf in game which I have shamelessly advertised with the link. The specific feature I use is their instant replay system which allows you to watch a replay of the last 20 seconds in game so you can possibly see what you did wrong or just so you can watch a sick play again. I've seen numerous reports by people permabanned for supposedly scripting when in reality they're just using a replay or recording system.

Overwolf and other replay systems in no way interfere with the game or give you an unfair advantage. Yes they are 3rd party programs but if rewatching the game so you can improve and not make the same mistakes again is against the rules then you can go ahead and ban 70% of the community that record their games or have replay systems.

Personally I feel Riot needs to just remove all automated systems that can result in such harsh punishment, These systems seem to misjudge a lot of people and flag them as cheating when in reality they are doing nothing at all wrong, then when it flags them and they are banned Riot support and most Rioters in general give them a cold shoulder without actually investigating and admitting that the ban was wrong. I've been saying a huge trend lately of Riot never wanted to reverse something that needs to be reversed, maybe it's from an inflated ego and thinking everything they do is perfect. I'm not quite sure why it's happening but I've seen too many examples of not fixing something that wasn't right.

Either directly say "Riot as a company feels that a replay system can somehow give you an unfair advantage against the competing team so it will result in a permanent ban" or stop punishing people for it.

66 Comments

RiotSargonas12 votes

It's common when a large number of bans take place for folks to look at places to lay blame, and legit applications like Curse Voice, Championify, Overwolf, and more are common targets. Rest assured, using them is totally legit and will not get you banned.

BlueBonquet1 votes

So all these people are really scripting? I had to deal with scripting Corki once it was awful, nothing hit this idiot. derp I hope you figure it out if it was a mistake.

Hello I am Bird2 votes

Fuck m80 I hate a Corki

BlueBonquet1 votes

Corki

The Chin1 votes

[{quoted}](name=Riot Sargonas,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=000b,timestamp=2016-02-24T23:10:51.307+0000)

It's common when a large number of bans take place for folks to look at places to lay blame, and legit applications like Curse Voice, Championify, Overwolf, and more are common targets. Rest assured, using them is totally legit and will not get you banned.

Just so we're 100% clear, using overwolf's replayHUD app will not get you banned?

RiotSargonas4 votes

That's pretty much exactly what I said. ;)

ArcticSirius1 votes

What about Plays.TV? I use it for recording replays and that's it. I'm just worried and scared now. ;-;

ManiacalCoyote6 votes

Or, give us a replay system, both in-game, and afterwards. And, allow us to export games so we can post to Youtube.

If Riot were to give us official avenues that worked without lag, we wouldn't need to risk permabans for having OBS.

RiotSargonas6 votes

You are never risking permabans for using OBS. I can't think of a single instance where this has actually happened, and am confident our current systems would never do such a thing.

Oysteroth1 votes

[{quoted}](name=Riot Sargonas,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=00050000,timestamp=2016-02-26T07:24:42.059+0000)

You are never risking permabans for using OBS. I can't think of a single instance where this has actually happened, and am confident our current systems would never do such a thing.

Can you clarify whether I'm at any risk of being banned for modifying voice files? I keep hearing conflicting reports. Every time a ban wave comes along, I'm afraid Lexwah's LolVO changer tool will get me banned. To clarify, the tool just changes audio files, then does not run while the game is running.

The Queen Viper1 votes

Changing voices is fine and won't get you banned.

ArlanKels1 votes

[{quoted}](name=Riot Sargonas,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=00050000,timestamp=2016-02-26T07:24:42.059+0000)

You are never risking permabans for using OBS. I can't think of a single instance where this has actually happened, and am confident our current systems would never do such a thing.

Nothing, especially in terms of programs and electronics, is perfect.

RiotSargonas4 votes

A very true statement. I'm not stating our system is perfect from end to end. I'm saying it's not mistakenly banning people for using OBS. :)

disregardable5 votes

This happens every once in a while. Rest assured, Riot would not have banned them for no reason, and all of them have broken the Terms of Service.

NaCl22 votes

Too many people have proven themselves innocent with excessive evidence while riot can say nothing except "Our system has called you a cheater, so you are." While some of them may be sob stories they got caught, there are also ones that were in fact unjust.

MeilinII2 votes

{quoted}

Too many people have proven themselves innocent with excessive evidence while riot can say nothing except "Our system has called you a cheater, so you are." While some of them may be sob stories they got caught, there are also ones that were in fact unjust.

Not really. RIOT does a good job of undoing unfair bans (I've seen them do it on this board, even) but they make very, very few mistakes in the first place.

NaCl22 votes

Almost all attempts to reach out to support resort in a macro response that says something along the lines of "The system detected unfair third party programs on your end so you will not be unbanned under any circumstance"

MeilinII1 votes

{quoted}

Almost all attempts to reach out to support resort in a macro response that says something along the lines of "The system detected unfair third party programs on your end so you will not be unbanned under any circumstance"

Just because that is their first response doesn't mean anything. Replying with macros allows them to respond faster, and legally they may not be able to discuss in more detail (because A: TOS says they don't have to and B: it may be legally inadvisable for them to give you more info that will help future scripters avoid being caught)

disregardable2 votes

Here's the thing- if Riot did actually make a mistake, they could just contact support, request a manual review, and have it upturned. I've seen one or two cases of that happening. What, just a month ago or so some guy was banned for modifying a .cfg file to adjust his resolution. Contacted Riot, ban got removed. These kids guaranteed did something to their game, and if you've never done that you have no problem. Riot would not get rid of their customer base for no reason.

shyv4 votes

couldn't agree more. seeing people get banned by an automated system that can't accurately asses whether or not they've done something wrong scares me.

currently using overwolf and wooxy, both of which riot has said they have no problems with, but i still get nervous about using them because i know riot support does not care about people who have been banned. they have this attitude of, well we never fuck up, so if you're banned then you're toxic / cheating and we don't care about you

but often that's not the case at all. riot takes pride in their system having 99% accuracy. but what about the 1% of people you just totally fucked over? the people who had their accounts permabanned after doing absolutely NOTHING wrong?

sad thing is, even though i see so many people posting on reddit, boards, or submitting support tickets about being unjustly banned, so many people don't use any of those things, so they get banned and never bother to dispute it. riot only cares about people when they make a big deal out of it and hit the front page.

MeilinII1 votes

[{quoted}](name=trying too hard,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=0001,timestamp=2016-02-24T02:40:47.958+0000)

couldn't agree more. seeing people get banned by an automated system that can't accurately asses whether or not they've done something wrong scares me.

The thing is, even though they don't enforce it, technically you've done something wrong by using a 3rd party program with League.

shyv2 votes

rioters have SPECIFICALLY SAID they don't ban for the use of wooxy. i can find you a link if you don't believe me.

and yet, someone in this thread is saying they have been banned for using wooxy. so riot needs to get their shit straight.

MeilinII1 votes

[{quoted}](name=trying too hard,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=000100000000,timestamp=2016-02-24T02:49:02.071+0000)

rioters have SPECIFICALLY SAID they don't ban for the use of wooxy. i can find you a link if you don't believe me.

and yet, someone in this thread is saying they have been banned for using wooxy. so riot needs to get their shit straight.

I know the link you're referring to. What they said is, at the time of that post, wooxy had no features that were banworthy but if the program added them in later that could change. As I said, in the TOS all 3rd party services are against the rules, but RIOT selectively enforces that policy and turns a blind eye to things that do not provide an unfair in-game advantage. Also, someone claiming they got banned for wooxy does not mean they really were. People lie.

shyv1 votes

riot needs to update their terms of service. there are so many 3rd party programs that offer no advantages to the player whatsoever and they're still against the rules?

i should not have to be afraid of using a program that records my replays so i can watch them later and improve.

MeilinII3 votes

[{quoted}](name=trying too hard,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=00010000000000000000,timestamp=2016-02-24T02:53:09.827+0000)

riot needs to update their terms of service. there are so many 3rd party programs that offer no advantages to the player whatsoever and they're still against the rules?

i should not have to be afraid of using a program that records my replays so i can watch them later and improve.

They have the TOS the way it currently is for good reason. I can think of several just off the top of my head:

  1. In order to protect their copyright to the code, they can't (in a legal document) give people permission to modify it
  2. If they say something like "Custom skin programs are always okay" in the TOS, someone will find a way to exploit it by making skins where hitboxes are clearly visible or something
  3. "offer no advantages to the player" is subjective and mutable, and won't hold up in court. If the TOS can't hold up in court, RIOT is making a major, stupid business mistake.

They made the right choice by leaving the rules as they are and selectively enforcing it, rather than trying to write mutable rules that can't hold up in a legal document

Mama Soraka1 votes

To be fair, no TOS holds any legal weight of any kind. The only part of the agreement between you and Riot Games that actually matters is the part where you hold no rights whatsoever to the account you created and the content you unlocked.

If we look at Violating website TOS is not a crime (via eff.com) we see an example specifically targeting a website TOS from 2010, but the idea remains the same. A corporation whether for a digital product or website doesn't write the law. A TOS agreement at best can be cited to remove an end-user's access to the service. Any other scenario that could be covered in a TOS clause is already handled by real case law, e.g. Cyber-fraud, unauthorized access of a computer system, etc.

Zafy1 votes

{quoted}

The thing is, even though they don't enforce it, technically you've done something wrong by using a 3rd party program with League.

See but now In my case I've not used any kind of program what so ever and even I've been banned for "3rd party" software. None of which exists on my pc

Trídent1 votes

[deleted]

MeilinII1 votes

{quoted}

No, you aren't. You aren't allowed to use MALICIOUS third party programs, but programs such as Overwolf are ALLOWED by Riot.

Terms of Use J. Using any unauthorized third party programs, including but not limited to "mods," "hacks," "cheats," "scripts," "bots," "trainers," and automation programs, that interact with the Software in any way, for any purpose, including, without limitation, any unauthorized third party programs that intercept, emulate, or redirect any communication between the Software and Riot Games and any unauthorized third party programs that collect information about the Game by reading areas of memory used by the Software to store information;

Bolded the important stuff for you.

RIOT does not enforce this to the full extent of the law, that does not mean that the rule doesn't exist. RIOT has historically only ENFORCED this on MALICIOUS programs, but it has the right to enforce it on all programs.

Dominick Destine3 votes

I've actually seen the opposite.

People claim "Oh I only have this harmless program" and then a Rioter comes in, smites their ass by revealing that they did, in fact, cheat.

MeilinII2 votes

The system isn't automated. They have automated systems to detect things, but scripting bans are handed out in waves because RIOT investigates these in order to update their systems to make it harder to script in the future.

Personally, I don't see why you want a replay system anyways, and I don't use any 3rd party program because _all _ of them, even the ones that are currently 'okay' (like curse) are skirting the line of TOS.

NaCl23 votes

I use the replay system mostly to see what I could have done differently when I die in lane or something along those lines, with the occasional sick play rewind

Salt PoIice1 votes

I've just gotten banned. Only program that modifies files is Wooxy, which i use for custom skins. Other than that i have not used any sort of malicious programs to give myself a competitive edge over players. Furthermore that the only gamemodes i have been playing recently was bots for daily wins and customs with all of my friends. Only actual normal game I played recently was a ARAM game also with a group of 5 premade friends which we lost badly. I really hope RIOT addresses this problem.

shyv1 votes

you got banned for wooxy? O_O

Salt PoIice1 votes

[{quoted}](name=trying too hard,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=00030000,timestamp=2016-02-24T02:47:21.333+0000)

you got banned for wooxy? O_O

I am unsure if Wooxy is the reason for my ban. That is the only third party program that modifies my files. Only other thing i can think of is the mouse buttons that I've binded using ingame settings to each of the 4 emotes

The Queen Viper1 votes

Nope.

You won't get banned for using Wooxy.

NaCl21 votes

And after i post this, a massive influx of false perma ban posts came in.

Photos of Ghosts2 votes

That's on purpose: the ones that actually scripted try to get on board of the "rito is evul" train for revenge.

1ezrealvs5scabs1 votes

Another shit thread. One guy was already unbanned for being wrongfully perma banned, but that's 1/30 that will get unbanned, the other 29 are people just like you saying.. " I didnt do anything wrong " Then a rioter comes into the thread and highlights exact times that you used scripting.

Oh well, another one bites da dust. Have fun.

Cloak an Dagger1 votes

{quoted}

I've seen a few posts now that are starting to scare me because they all have one thing in common, they apparently get flagged for "scripting" but the only 3rd party program they mention is some type of recording or replay software that in no way interferes with the game. Another thing the reports have in common is Riot support refuses to elaborate on the ban and basically just say "system said ur scripting ur not getting unbanned skriptlord420" I understand that you cannot describe how the system detected it or whatever along those lines, What I don't understand is when someone has a legitimate dispute against that ban and has ways to prove there was no cheating involved, they're given a cold shoulder by riot support. one in particular was a very recent post by a challenger player on LAN who was banned for 3rd party programs and when he contacted riot they bluntly said the system detected him as scripting and they said nothing further.

This bothers me the most because I'm currently using Overwolf in game which I have shamelessly advertised with the link. The specific feature I use is their instant replay system which allows you to watch a replay of the last 20 seconds in game so you can possibly see what you did wrong or just so you can watch a sick play again. I've seen numerous reports by people permabanned for supposedly scripting when in reality they're just using a replay or recording system.

Overwolf and other replay systems in no way interfere with the game or give you an unfair advantage. Yes they are 3rd party programs but if rewatching the game so you can improve and not make the same mistakes again is against the rules then you can go ahead and ban 70% of the community that record their games or have replay systems.

Personally I feel Riot needs to just remove all automated systems that can result in such harsh punishment, These systems seem to misjudge a lot of people and flag them as cheating when in reality they are doing nothing at all wrong, then when it flags them and they are banned Riot support and most Rioters in general give them a cold shoulder without actually investigating and admitting that the ban was wrong. I've been saying a huge trend lately of Riot never wanted to reverse something that needs to be reversed, maybe it's from an inflated ego and thinking everything they do is perfect. I'm not quite sure why it's happening but I've seen too many examples of not fixing something that wasn't right.

Either directly say "Riot as a company feels that a replay system can somehow give you an unfair advantage against the competing team so it will result in a permanent ban" or stop punishing people for it.

Well the more players wrongly banned the more money Riot loses. Grey area is a wonderful thing but it won't last forever. So don't feel scared. If banned just go to the next up and coming game.

You can compare the life of any company to that of a star in the galaxy. It starts out small. Grows and grows until it gets too big and collapses on itself. Sucking all your money that it can and nothing escapes the pull. Not even Lyte.

It's the fundamental basics of business.

Oysteroth1 votes

The number of people wrongly banned is so low that it probably loses Riot less than 500 dollars per year.

Cloak an Dagger1 votes

{quoted}

The number of people wrongly banned is so low that it probably loses Riot less than 500 dollars per year.

That's way too superficial of a view. There are many factors that need to be taken into account than just the loss of profit from a singular customer. You see there is a reason they are banned. It's because they are a deterrent for new players due to their unfriendly behavior. However it needs to be carefully weighed and calculated. Think of it as a scale, and at the end of the day Riot Games is a business. The purpose of a business is to make money else there is no reason for it to exist.

For every player wrongly banned you have to also consider how much money they spent and how much more money they would be spending based on their purchases. Maybe they spent a lot of money and consistently. Maybe they were so pissed by the lack of customer service they quit and didn't bother trying to get Riot's attention to solve the wrong that was done. Maybe they told all their friends that this game is terrible, or wrote a bad review. You know on average every 1 bad experience is roughly equivalent to 10 good ones as far as influence on potential customers and word of mouth.

Your claim is so far off the mark it isn't even worth addressing. Hypothetically speaking just one of these cases could cost thousands in profit when you factor everything.

Oysteroth1 votes

[{quoted}](name=Cloak an Dagger,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=000e0000,timestamp=2016-02-26T07:47:38.841+0000)

That's way too superficial of a view. There are many factors that need to be taken into account than just the loss of profit from a singular customer. You see there is a reason they are banned. It's because they are a deterrent for new players due to their unfriendly behavior. However it needs to be carefully weighed and calculated. Think of it as a scale.

For every player wrongly banned you have to also consider how much money they spent and how much more money they would be spending based on their purchases. Maybe they spent a lot of money and consistently. Maybe they were so pissed by the lack of customer service they quit and didn't bother trying to get Riot's attention to solve the wrong that was done. Maybe they told all their friends that this game is terrible, or wrote a bad review. You know on average every 1 bad experience is roughly equivalent to 10 good ones as far as influence on potential customers and word of mouth.

Your claim is so far off the mark it isn't even worth addressing. Hypothetically speaking one of these cases could cost thousands in profit when you factor everything.

I'm just saying false positives are rarer than you think they are

Cloak an Dagger1 votes

{quoted}

I'm just saying false positives are rarer than you think they are

Do you have concrete facts or statistics to back that claim? Else how can you be sure? I doubt even Riot knows those numbers with 95-100% accuracy because their "justice" system is automated. That's confidential company information. It is not disclosed to the public for obvious reasons.

Oysteroth1 votes

You of course didn't make the claim verbatim, but you heavily implied that Riot is losing an significant amount of money to false bans. This is a conversation not a hearing.

Cloak an Dagger1 votes

{quoted}

You of course didn't make the claim verbatim, but you heavily implied that Riot is losing an significant amount of money to false bans. This is a conversation not a hearing.

You said I was and I quote, "accusing riot of false banning lots of people" when I never said that. Now you changed it to I "heavily implied" which is it? Until you can prove that they aren't losing money to false bans I can't take you seriously. I agree this should be a conversation. It feels like a hearing because you're putting words in my mouth.

Oysteroth1 votes

[{quoted}](name=Cloak an Dagger,realm=NA,application-id=ZGEFLEUQ,discussion-id=svUlkN2L,comment-id=00110000,timestamp=2016-02-26T08:29:54.812+0000)

You said I was and I quote, "accusing riot of false banning lots of people" when I never said that. Now you changed it to I "heavily implied" which is it? Until you can prove that they aren't losing money to false bans I can't take you seriously. I agree this should be a conversation. It feels like a hearing because you're putting words in my mouth.

You argue like a robot and it's just silly

Cloak an Dagger1 votes

{quoted}

You argue like a robot and it's just silly

Well robots operate logically so if that's what you mean to say yes, that is somewhat true. In my opinion changing subjects and employing ad hominem is far sillier.

Weaver91 votes

I am looking through these approved 3rd party programs becasue my account Weaver9 was banned. tThe onlything i can think of is people thought i was scripting as thresh because i have used custom skins and LoL replay and OBS that is it.

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