Banned for Scripting/Hacking/3rd Party

Hi, long time leaguer. part time player. I decided to have a extended break from January 2017 with the occasional game every now and then with new updates. Since playing in May 15th or so I dropped it for a while and tried some other games. I've come back to a perma ban due to violation of terms and conditions. I thought that i'd find a helpful support employee by sending in a ticket explaining what happened and all the details behind it. I was met with a automated reply with no help whatsoever, and when I asked to please check again I was told it was final. I've read a lot on the forums and have found its a very common issue, I'm almost dumbfounded that a game as big as Riot does not have better ways of investigating people to help them out especially when they're a paying customer and spent just about 7 years playing. I do support banning hackers 100% definitely make the game fair, but when someone has never done anything to break the terms and conditions gets banned without a little support, its hard to take. Please please please can someone help me further with this, I'll give as much information I have because clearly the investigation behind my account suspension was done quickly without attention to detail. I'm a terrible poster, but I would really like a admin/moderator to help me. Thanks for any help Brad