For All Those failing to Get into the Match
To Quote a reply in regards to a recent ranked game where /remake could not go through
"Greetings R31W1NG,
I am Corndog, part of the tech team, and I am here to help!
After examining the get footage, and the logs we have from the game, here's what I can gather about the issue:
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The Sona didn't connect at first, which you can tell because she spawns in the middle of the fountain at the start.
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Sona tries to constantly reconnect, so the window for the Remake extends to allow for the player to return.
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By the 3:00 mark, the Sona fails to reconnect, but the server shows that she's stuck trying to load in. Unfortunately, this would keep the Remake from happening.
I know this doesn't replace the lost LP, but hopefully you won't have to see any more of these situations while in Ranked game play going forward. If you run into any further issues, please let me know and I'd be happy to help.
Corndog Riot Games Player Support Thresh Main"
Instead of mindlessly attempting to reconnect, multiple times, while you are clearly suffering from the reconnect bug, please go to your riot folder, specifically "Riot Games\League of Legends\Config" and delete the *.yaml files. these are auto generated and a likely place for whatever conflict that exists to be found. Do this every time you suffer from the unable to connect bug.
If doing this fails after 2 minutes of attempting, please stop attempting to reconnect as you are preventing your team from being able to remake and are forcing them to lose even more LP in addition you and the leaver buster penalty you will suffer anyway as you have been flagged for being afk for 90+ seconds.
If deleting your files is for some reason beyond you, if you fail to connect after attempting to reconnect twice, accept the loss and stop punishing the team in addition to yourself. It is not fair to others to make them suffer at benefit to yourself and you shall clearly not benefit so this is even worse.