PLEASE READ ACCOUNT WAS HACKED NEED HELP

BD Dark Noodle·3/27/2017, 5:39:46 PM·1 votes·509 views

hello, i am wondering if anyone else has gotten hacked or something along the lines, because sometimes after a game someone else trys to log into my account and it notifies me then kicks me off. i am the account creator and owner, but somehow when i try to change my password, it has someone elses email adress so i dont get anything. SOMEONE PLEASE HELP.

18 Comments

LostFr0st3/27/2017, 5:47:27 PM1 votes

You can check and change which e-mail is registered at the top of this page. As for securing your account, the player support team should be able to help you out.

Submit a request here https://support.riotgames.com/hc/en-us/requests/new under "I need help recovering my account" and fill out everything you can as best you can.
They will go over it to confirm that you're the account owner and help you to stop the other person from accessing the account.

Note: It is normal for the account to be locked for a bit while going through this procedure to protect it from the other person, just relax and wait for their response to your ticket.

jpguy9023/27/2017, 5:48:15 PM1 votes

You need to submit a support ticket here: https://support.riotgames.com/hc/en-us

BD Dark Noodle3/27/2017, 5:58:49 PM1 votes

i also went to check on my ticket it says it doesn't exist... im getting irritated....

Magical Player3/27/2017, 6:03:58 PM1 votes

If your account email has changed, that means they had access to your email. Which would mean your email would have received an email of information change Check to see if that email exists(it may have been trashed) also be sure to change your passwords on alot of your accounts

alaskaneagle3/27/2017, 6:37:46 PM1 votes

54367

This happened to me too on this account. I was logged into forum so I can still type here but I can't get into my account to play and the email which I can see but not change, without the password whoever stole my account changed. I tried posting here but so far all riot has done is delete one of my posts about it.