Riot unbanned a player and when i tell them that i have been reformed . they say the ban will never be lifted . and then i find this image in lol boards for a reformed player who got his perma ban lighted .? and when i send them the image in a ticket and ask them why him and me not the closed the ticket without a respond . https://imgur.com/XkehwXR
BeatzBoyFTW4 votesStill trying to understand how is your problem is in any way relates to race.
Because they reduced the ban for him and not for me or any reformed player
BeatzBoyFTW4 votesAgain, how does that relates to race at any way?
BeatzBoyFTW5 votesYou're calling them racist because you're angry, not because they actually are. You might want to watch your language tone, cz that will definitely not help your case at all.
ModThe Djinn4 votesFirst off, reversing/not reversing a chat restriction has nothing to do with your race, or anyone's race. The system doesn't know your race, and nor does Riot unless you specifically tell them for some reason.
Secondly, Riot Support does appear to have some discretion in giving second chances after a permanent ban, and we're not clear on when they can. Based on my personal observations, it seems to happen under the following situations (barring improper bans, which are reversed as a normal procedure):
Now, those are all guesses from the few times I've seen this happen, so don't take them as fact. The long and short of it is that Riot does not owe anyone an unban, and it is a discretionary exception to normal policy, not something that everyone gets just because one person got it.
BàbaYaga1 votes.
ModThe Djinn3 votes{quoted}First of all when I talked to a rioter from support he committed that I am really reformed but he said there nothing I can do about your concern.
Then that is almost certainly true. Again, I don't know exactly how rare or under what circumstances overturning a ban occurs -- it is enough to know that, in this instance, the individual won't overturn it. Perhaps your behavior was sufficiently bad, perhaps you had not shown improvement, perhaps you had gotten punished too quickly -- there are thousands of factors that could theoretically be in play here. It's also important to note that the default policy is to never overturn bans. Which I've seen it maybe five or six times over the years, it is rare enough that it should never be assumed that it is an option on the table unless it is specifically offered.
Then why didn't he reduced the ban or even talk to someone who does.
See above. It is a very rare occurrence, and no anything close to a standard policy. The fact that very rare exceptions exist under what appear to be highly specific circumstances does not make you automatically entitled to receive the same result.
Second why my 2 tickets were closed without a response .
That I can't answer, sadly. There are a few reasons Player Support might do this in my estimation, but that would just be me guessing.
BàbaYaga1 votes[{quoted}](name=The Djinn,realm=NA,application-id=ZGEFLEUQ,discussion-id=ooqLuw9b,comment-id=000900000000,timestamp=2018-07-11T14:11:16.308+0000)
Then that is almost certainly true. Again, I don't know exactly how rare or under what circumstances overturning a ban occurs -- it is enough to know that, in this instance, the individual won't overturn it. Perhaps your behavior was sufficiently bad, perhaps you had not shown improvement, perhaps you had gotten punished too quickly -- there are thousands of factors that could theoretically be in play here. It's also important to note that the default policy is to never overturn bans. Which I've seen it maybe five or six times over the years, it is rare enough that it should never be assumed that it is an option on the table unless it is specifically offered.
See above. It is a very rare occurrence, and no anything close to a standard policy. The fact that very rare exceptions exist under what appear to be highly specific circumstances does not make you automatically entitled to receive the same result.
That I can't answer, sadly. There are a few reasons Player Support might do this in my estimation, but that would just be me guessing.
Actually . This is unfair cuz all the truly reformed players are the same and you can't ban one of them and the others no . All the reformed players deserve another last shot
ModThe Djinn4 votes{quoted}Actually . This is unfair cuz all the truly reformed players are the same and you can't ban one of them and the others no . All the reformed players deserve another last shot
If this is the outcome you want you will be disappointed. In 99.999% of cases the permanent ban is the last shot.
BàbaYaga1 votes[{quoted}](name=The Djinn,realm=NA,application-id=ZGEFLEUQ,discussion-id=ooqLuw9b,comment-id=00090000000000000000,timestamp=2018-07-11T14:40:20.469+0000)
If this is the outcome you want you will be disappointed. In 99.999% of cases the permanent ban is the last shot.
Well it turns out it's not . I thought the permanent ban is the last chance for a 1 year .
ModThe Djinn3 votesWell it turns out it's not . I thought the permanent ban is the last chance for a 1 year .
I think you are going to need to accept the fact that not every case qualifies for an exception to the rules. In fact, almost every case doesn't qualify. Sorry if that's blunt, but it's the reality of the situation.
BàbaYaga1 votes.
ModThe Djinn3 votesFirst of all when I talked to a rioter from support he committed that I am really reformed but he said there nothing I can do about your concern . Then why didn't he reduced the ban or even talk to someone who does . Second why my 2 tickets were closed without a response .
...I literally just responded to this comment, which you seem to have removed before replying with the exact same comment again.
As for why your tickets were closed, I'll reiterate what I already sayd:
"That I can't answer, sadly. There are a few reasons Player Support might do this in my estimation, but that would just be me guessing."
Oleandervine4 votesBabaYaga, rasism and racist actions mean that someone is bullying or attacking people based on skin color. What you have posted about is not racist, because we have no way to know what color anyone's skin is online, and Riot Support has no way of knowing either.
This situation can be called unfair, but it is not racist.
BàbaYaga1 votesYes. my bad
ModWuks3 votesWhich player/post are you referring to? If you're referring to Tyler1, his account suspensions weren't reversed; only the ban associated with his persons was lifted. If you provide more context and information about your concerns, I'm sure the community can help you better understand the player behavior systems.
Keyboard Removed1 votesI actually know one of my friends got unbanned while they never lifted mine.
do you want the names?
ModWuks1 votesThere’s nothing I can do with names- I can only make speculations based on context that is provided to me. There are some situations where they’re able to reverse suspensions, and when it relates to behavioral suspensions, it’s probably more of an overtuned system than a willingness to reform.
I could, of course, be wrong, and these are only my observations.
Modi2 votesHmm, suspicious link...nope
ModWuks2 votesThe link was associated with the Zendesk support ticket platform; however, we wouldn't be able to view it, as it's only visible to the OP and applicable support agents. I've removed the link, since it essentially served no purpose and yes, it looked a bit sketchy.
BàbaYaga1 votesthe link contains an image with the a rioter is lighting the perma ban for a reformed player
ı Sona ı2 votesIt is true that some players have their permanent bans reduced to 14-day bans.
BàbaYaga1 votesYes that's what i am talking about .
Vicious942 voteskeep your head up and focus on improving. Best of luck to you :)
YerroFever2 votesReducing a permaban to a 14 day temp ban is really about a wrongfully issued permaban. So for example, say someone called Player X a n%%%%r, and then gets a 2 week temp ban, and then says "I got banned for calling someone a n%%%%r" in a game but isn't referring to anyone specifically and just talking about the situation and then gets elevated to a permaban because someone got upset at the person and reported them.
Sure the IFS is going to pick up on the zero tolerance policy word and escalate it to a permaban but it's technically a false positive and so it could be reversed or reduced down to another 14 day temp ban to make sure the person knows that they shouldn't ever type that word no matter what the circumstance.
The circumstances around your permaban will really determine whether or not you might have a reversible punishment.
Pandemic Punch1 votesI have pointed out much larger inconsistencies than this to riot support. They don't care so don't bother. Just try to move on
Deneviel1 votesIt's not like you didn't do it ... the most obvious case it's Tyler1 who got his life ban lifted even through he is one of the most toxic streamer around. There isn't litterally a single video where he doesn't break the summoner code .....
