I'm trying to log in, but got told I was banned and to check my E-mail. After inspecting my e-mail, I have been told to pay a sum of $10 US. The last time I put money into this game was several months ago so there should not be a ban on my account for money owed?! Is there another reason why I have been banned? please HELP!
SmokedAlmonds4 votesIf there was an issue with the payment for RP or a chargeback then your account is locked until the balance is repaid. Which is what it sounds like happened.
https://repay.leagueoflegends.com/
If you goto that link does it say you owe money?
2181 votesYou have a total outstanding balance of $10.00 USD.
This balance must be paid in full before your account can be unlocked. .. do i pay them or is it a scam?
SmokedAlmonds2 votesThat link is part of the official site, if it says you owe a balance then it isn't a scam. That means that there was some issue with a payment for RP on your account.
Now as others mentioned it is possible that someone gained access to your account and did something like buy rp and then charge it back. So you might want to look into that(probably need to submit a support ticket for that) as well as any issues with the payments for RP you did purchase.
2181 votesI submitted the support ticket, Also if i pay 10 bucks, do I get my account back? What if this happens again?
SmokedAlmonds1 votesYes, the account will be unlocked when the balance is paid.
You need to find out what exactly happened. Either there was a problem with the payment or someone got access to your account. Payment issue is probably the most likely. Not sure what your circumstances are but I have seen a couple cases where parents did chargebacks that lead to this.
2181 votesI really want to know what exactly happened;Moreover, I've never submitted a support ticket. When would I get a response from Riot?
SmokedAlmonds1 votesAlmost every ticket I have submitted was responded to in about 1 day, but it could be higher. It takes however long it takes.
Palmeiras SerieB2 votesI'm trying to log in, but got told I was banned and to check my E-mail. After inspecting my e-mail, I have been told to pay a sum of $10 US.
Not seems legit, sorry
When you get banned you are not supposed to have the account back, no matter what. Riot would not ask for money to remove bans.
Morality Coach2 votesWhat probably happened is that someone from a country where 10 dollars is a lot of money got your email password and email address from a forum you signed up for cause you used the same PWs on that site, got into your email. Then he used all your RP to send gifts to his accounts, scripted on your account got you banned then left that email to get you to paypal them 10 bucks thinking its Riot.
You're going to have to improve your IT game in the future if you can get Riot to unban you.
I have a seperate Gmail address for my Blizzard and Riot games games, I never use this or type it anywhere on the web.
Itankyou1 votesYou should prob give them ur credit card info Social insurance number and identification too bro,
Clearly its a scam, not a real riot email.
Kei1431 votesGot hacked, they used your account to buy RP and charged it back.
Thus suspending your account due to fraudulent activities.
If you can prove that you were hacked, then they'll release it.
Go submit a ticket @ support.riotgames.com under account retrieval or something like that.
2181 voteshow can i prove i was hacked?...
Kei1431 votesthey can tell. Just say you suspect of being hacked and then let them take the lead.
Kinetika1 votesIP addresses that they log should prove it.
Don't pay anyone anything. I'm not 100% sure, but I don't think Riot ever holds an account ransom (although for some people they really should).
RogueWill1 votesIP addresses that they log should prove it.
Don't pay anyone anything. I'm not 100% sure, but I don't think Riot ever holds an account ransom (although for some people they really should).
They do it for chargebacks on credit cards, is actually quite common to happen when you are using international cards/different from your server location
oSEXYPLATYPUSo1 voteshttps://www.youtube.com/watch?v=72Yh67e9lRo
submit a support ticket they will respond and let you know what is up.
RogueWill1 votesPut it simply someone used your account with a credit card, got RP, probably transfer it to another account and the charge back the money so riot suspended/ban your account to get their money back.
that someone could or could not be you, I really don't care but that is the gist of it.
If it wasn't you and you prove it wasn't you then you will get your account back after a few mails back and forth. If it was you then just pay the money and you shoudl be fine. Anyway for $10 is usually better to just pay the money that go though the legal loops to get your account back without paying, from my point of view the time spent to prove it wasn't will be worth more than $10 but is just my opinion...
Regardless, if you pay don't follow up any link from the email and instead do it through the official website just to avoid running into well made scams. After you get your account back remember to change your password and probably do the same with your email password and probably check your PC for spyware just to be on the safe side.
