Unfair

ThatNiceSummoner·1/23/2017, 2:47:48 AM·1 votes·1,205 views

So a few months ago Riot refused to let me access an account that got hacked AND PERMABANNED IT yet recently they let a guy whom account was hack have it back. This is what I got from Riot's support team on this issue.

Hello Summoner,

Thanks for the additional details. You are verified as the account owner. Unfortunately, this account has been permanently suspended due to the extent to which it has been compromised. Accounts that have been highly-compromised pose a risk for other players, and, as mentioned previously, are at risk for suspension. All players are responsible for the security of their accounts.

Please let me know if you have any constructive feedback. I’m sorry if this decision disappoints you, but it is final.

Mikichu Player Support Specialist Riot Games

Yeah bs. FYI. spent money on the account.

4 Comments

Magical Player1/23/2017, 2:49:50 AM2 votes

Money spent on account is meaningless to everyone here.

keep submitting a support ticket, pester them until they no longer respond to you.

Kei1431/23/2017, 3:20:13 AM1 votes

hmm.. you can ask them to escalate to behavioral dept or fraud team and see if they can unban it.