Player Support

PresBushDid711·11/21/2018, 5:39:52 PM·2 votes·1,841 views

Note: Not sure this goes here so mods feel free to move.

Riot Support gets shit on constantly on this board, so here's a positive.

I perpetually hover between 10 and 25 game chat restrictions. I recently had a 10 game. Well imagine my suprise when I was kicked out of a game and escalated to 14 day.

I loaded up the riot support page, live chatted and didn't act like an asshat. Just stated I knew I was punishable but didn't understand the escalation.

Turns out it was an error and should have been 25 games. It was reverted and I was back to playing in less than 5 minutes.

Moral of the story, if you know you are correct but need some assistance, treat the dudes/dudetts on the other end with, at the very least, common courtesy.

3 Comments

mlm olo mlm11/21/2018, 6:24:45 PM1 votes

Pro - Your punishment was corrected. Con - There is an unfixed bug in the system.

Can't call it a win for Riot.

C9 Aphrolift11/22/2018, 4:35:17 PM1 votes

How long did it take for you to get a live chat? I requested a human but haven't gotten anything from Riot yet.