How long do the ban emails usually take to go out?

Suleiman77·8/13/2016, 6:56:01 PM·1 votes·487 views

It has been ~20 hours since my ban and I still have not received an email explaining what for.

10 Comments

Kei1438/13/2016, 7:05:09 PM1 votes

2-3 days.

Will be more since its the weekend.

Morality Coach8/13/2016, 9:09:03 PM1 votes

If you log into the client and have no reason a lot of times that's for pre and post game trolling. Be honest son, did you make fun of someone's intellectual disabilities in the post game chat a few games?

BlueThingamajig8/13/2016, 9:33:18 PM1 votes

The email should be sent out at the same time as when the ban is placed. If you have not received an email yet, you can:

  1. Check the spam filter
  2. Check to make sure your account is linked to the correct email address
  3. Send a ticket into support
SmokedAlmonds8/13/2016, 9:37:13 PM1 votes

If you are talking about the email that is supposed to go out with a punishment it should be mostly instant. If you didn't get one after like 1h something then there was a problem and you most likely never will. Maybe your address wasn't up to date, it got caught in some filter, or it was never sent for w/e reason.

You should submit a support ticket if you didn't get an email after that long.

KVbqbFsC8e8/14/2016, 12:21:28 AM1 votes

I never got one at all.

JmhMWM3Ca08/15/2016, 8:07:06 PM1 votes

Still waiting for an email from June-ish.