Boards›Player Behavior

Wrongfully Banned

Byan1232··5 votes·1,288 views

Received an email saying I was banned for MMR boosting. I created this account last year but only start playing in February of 2015. At that point I leveled from 1-30, reaching 30 around the summer time. I used to play DOTA2 so it was easy to pick up LoL. I played my provisionals and got placed in gold. Soon after, I just played Normals with friends for a couple months to now. I have never played anyone else's account or had someone play my account. In total I've only played 26 ranked games on this account as I don't like ranked play if I can only play with 1 friend. That's why I was waiting till the new season so I can queue ranked with 2 of my friends.

I don't think the punishment is harsh regarding MMR boosting as long as I have actually MMR boosted. The problem is I have never done it. Quite frankly I didn't even know what it meant until I got the suspension today... I put in a support ticket but the only response was basically restating what the suspension was for with the phrase "after extensive investigation".

I have spoken with a friends and they mentioned if you log into your account from multiple IPs then it will be considered MMR Boosting. I go to university and I've played LoL at home and on campus so of course I will have logged in from multiple IPs. I have also taken my laptop to Canada when I visit friends and played there as well. I don't understand the multiple IP concept behind MMR boosting.

The email also said if I MMR boost in the future, I will be permanently banned. If I was suspended this time when I haven't actually done anything wrong, what if it happens again? I have spent too much money this past year on Riot Points purchasing all the champions and a few skins.

I would appreciate some further investigation on my situation.

Thanks, Joseph

21 Comments

Korillo6 votes

They probably found something unsual about the 9 games you played between June 29-July 1. Particularly the 7 games on June 29. Your CS numbers are way higher than what you were averaging before and after this period of time, and your level of play here is at the plat-diamond range, while the rest of your games (before and after) are at a silver-gold range.

Here's an example that stands out. From July 11-July 12 you played 4 games, always Sion: Game 1: 2/1/8 - 86 CS in 20 minutes Game 2: 4/6/3 - 126 CS in 31 minutes Game 3: 2/7/17 - 129 CS in 45 minutes Game 4: 1/1/2 - 96 CS in 21 minutes Average CS/minute = 3.95 cs/minute

Here are the 6 of the 7 games played on June 29 (I excluded the 1 support morgana game). Game 1: Cho'Gath - 11/2/4 - 297 CS in 34 minutes Game 2: Orianna - 18/6/8 - 268 CS in 44 minutes Game 3: Vayne - 15/6/5 - 256 CS in 37 minutes Game 4: Evelyn - 10/3/7 - 130 CS in 35 minutes Game 5: Garen - 4/0/0 - 183 CS in 20 minutes Game 6: Jinx - 10/10/3 - 217 CS in 37 minutes Average CS/minute = 6.75 cs/minute (That's a 70.89% increase from the average on July 11-12, and these games were BEFORE those games).

You seemed to have great success with a bunch of different champions here, yet after this period in time you reverted to playing only Sion top and bard support and your performance dropped significantly.

I'm sure there are a number of other things that can be seen but it would definitely appear that someone other than yourself was playing your account on June 29, 2015.

Deep Terror Nami1 votes

I have spoken with a friends and they mentioned if you log into your account from multiple IPs then it will be considered MMR Boosting.

That's false. IP changes are common with VPN's and simply traveling, so they don't use location alone to accuse you of boosting. Here's the relevant section of Riot's article on this;

LEGITIMATE PLAY PATTERNS ARE OK

Before we get to the overview of our detection process, let’s first examine some variables that we always keep in mind when digging deeper into MMR Boosting cases. We know that play styles and environments are different for each player, and these things can vary from game to game. To account for these situations, we consider a wide variety of factors in our process to ensure we are making accurate decisions. We can identify and account for these sorts of circumstances:

  • Relocation (semester abroad, family moves, etc.)
  • Play from a friend’s computer
  • PC Cafes and LANs
  • Good coaching from your challenger level buddy
  • Trying a new build
  • Trying a new champion
  • Experimenting with key bindings
  • Going on tilt

Keep in mind that we are committed to not punishing anyone unless we have 100% certainty that MMR Boosting is occurring.

They track several different metrics and behaviors to use for determining boosting;

THE PROCESS

While we can’t reveal our systems or boosting detection, we can say with confidence that we’re looking at the right data, we double- and triple-check that data, and maintain a strong commitment to accuracy.

We start with a deep knowledge of each individual's play style and performance history. We compare millions of players’ histories to spot unusual patterns and behaviors that indicate boosting.

The system is double checked vigorously by Rioters with a very strong eye to eliminate false positives.

If you want them to reinvestigate your account, submit a Support Ticket.

https://support.riotgames.com/hc/en-us/articles/201751834-MMR-Elo-Boosting

Byan12321 votes

Understood.

But I'm curious since you mentioned that it says in the section "unless we have 100% certainty". I am wondering how they are certain because I know I did not participate in "MMR Boosting"

Deep Terror Nami1 votes

Did you even so much as allow another person play a game on your account at any time, or share your account name whether you're aware that someone used it or not?

Byan12321 votes

I have never shared my account details with anyone. I have however played my account in different places. Example: Apartment, College, Toronto(During my Study Abroad), and friends houses.

The issue is I don't even play ranked that much. I dont like the fact I can only queue with 1 friend. I am waiting for the new season to queue ranked with multiple friends.

If you look at my match history all I play is Normals with a bunch of friends together... I have played only 26 ranked games this season and I found it's not fun without friends.

disregardable1 votes

It doesn't matter if you're boosted for 1 game, 10 games (your provisionals), or 100 games. It's against the rules all the same. From what I've seen, I don't think it's unusual for months to go by before they detect and ban the account that got boosted.

Byan12321 votes

Yeah I understand. I was saying previously that I played in different places, not someone else. To my knowledge no one has ever accessed my account.

Ada Wong1 votes

{quoted}

Understood.

But I'm curious since you mentioned that it says in the section "unless we have 100% certainty". I am wondering how they are certain because I know I did not participate in "MMR Boosting"

This is a good question I do not believe any of Riot's systems are 100% Riot is accusing me of Intentionally feeding like 6 days ago now in a few games because I did god awful, I played League for 3 years straight and would never Intentionally feed, so if this can happen I do have to assume its possible that Riot does some false bans for MMR boosting.

The problem is there is really no way to be 100% certain unless a Rioter is with you in Real Life every step of the way, and I read their FAQ, but as a player, and my Real Life friend who programs bots, and automated programs I have to debate that nothing is 100%, and the only thing you can do is submit a ticket and hope that they find that you did not MMR boost.

Most companies I know will actually challenge a player when they think they are cheating, sometimes even mislead a player on a specific game or service into believe that they have been caught cheating to try to make them confess to it where it be MMR boosting or not so the only real thing is to Appeal, and Keep Appealing their decision, show them that you don't believe you MMR boosted just as I have filed a second appeal within a week myself for the feeding they say I did on purpose.

Deep Terror Nami1 votes

MMR Boosting bans are probably by far the least likely to be overturned, because they are all manually reviewed. (not saying it's perfect, just making a statement)

Ada Wong1 votes

[{quoted}](name=Deep Terror Nami,realm=NA,application-id=ZGEFLEUQ,discussion-id=lfdaKTWP,comment-id=0000000000010000,timestamp=2015-11-25T10:43:35.732+0000)

MMR Boosting bans are probably by far the least likely to be overturned, because they are all manually reviewed. (not saying it's perfect, just making a statement)

I agree, but here is a question that kinda needs to be asked which I would love a Riot answer to this one as well, and this doesn't apply to me because I haven't been accused of MMR boosting.

However Lets say for example I play League OF Legends from a bunch of places like School, College, Free WI-FI spots, Home, I am going to likely have between 3-10 different IP addresses which is one of the checks they use to determine if someone is boosting 1 out of many.

The Second step would be to have Anti Cheat installed on the game I cant confirm if it is or not to detect things like Team Viewer, Remote Desktop Connection, and such, as well as detect what the MAC Address, Hard Drive serial number of the computer is logging into the game on specified accounts.

And the Third Step would be to monitor Item Builds, Statistics, Huge Win Rate gains and such, however here is the kicker question here.

What if in Real Life while I am playing at different locations, I throw my game on a second monitor and let someone who is higher ELO as a player tell me what to build, and what to do, is Riot Considering this cheating, what if I share my screen on a stream and have a higher elo player tell me how to build where to ward and play etc, and play good on a few days from one place, then at another place do bad again.

Does this count as cheating, and this is where I mean there is no way Riots system can be 100%, and could detect players as boosting even if they are not.

Don't get me wrong either I hate Cheating, I would never support this type of unfair play, but just thinking of reasons why some players could possibly get flagged.

Live2LetDie1 votes

See the thing people aren't explains to you is riot easily can grab your HWID along with the ip. So sure you visited Paris, New York, Canada what ever and the ip changes. But you had a different machine at each place in such a short amount of time? That is where it's obv.

They understand up changes and Vpn. But HWID is a little harder to spoof

Byan12321 votes

I didn't have a different machine. Just my laptop when I'm at the university library and when I studied abroad last semester in Canada. When I'm home I play on my desktop. I don't think its a short amount of time to be honest.

Deep Terror Nami1 votes

They said PC cafes and LAN are taken into account, so hardware change associated with an IP change is not necessarily going to be enough. I didn't play LoL until my last station in the Navy so haven't had IP changes like that going from Hong Kong to Singapore to Japan, Australia and back to the US but I had friends that did; none of them were banned for it.

Byan12321 votes

I would appreciate it if a riot admin would take a look at my issue. I have submitted a ticket and received a response with limited details.

If a player support specialist would further investigate my suspension, that would be great.

Shonjl1 votes

I originally was coming into this thread to LOL at the OP since 100% of these threads show why the person was banned and they deserve it due to how they talk, or rather, lack of their ability to actually talk.

But nonetheless the boards aren't the place for this so your best bet would be getting in touch with their support and speaking to them. Sure you may be getting automated messages but if you try enough you should be able to talk to an actual Rioter. Explain what you said here to them and just be honest, even if you actually were boosting, if you are honest, they will probably be more tolerant and listen than if try to lie and hide and basically show them you aren't remorseful(not sure if that is a word, but basically regret what happened) . As far as I read they rarely if ever overturn MMR related punishments, but if anything, it will let them know more information that they may make a note of for their use so such like this doesn't happen again.

Hope the best of luck.

Byan12321 votes

Is there a way to contact riot support other than submitting a ticket? I have replied to my ticket and am waiting further information.

IBobNL1 votes

This is exactly what happend to me. Other then you i don't have these crazy performance increaces. I fully understand your point and its a shame this can happen. But you have to admit that 70% increase of skill is very weird. Hope you are speaking the truth and this issue will get fixed

Byan12321 votes

Yeah I understand a 70% increase is definitely a red flag. But I plaued sion because my friend asked me to try it. I wanted to try top lane instead of the mid/adc lane I played during provisionals. Obviously cs would decrease of I'm new to a champion. Bard support seemed fun and I wanted to try it. The win rate is definitely different but personally I fell you can't base boosting off only 26 games. Statistically that is even insignificant to determine a variance in play style.

rayple syrup1 votes

don't worry riot probably won't help you i've been trying to get a response for 6 days.

Baron Von Zeri1 votes

Gold after only 26 games. Sounds fishy to me. I've been playing since the end of season 2 and it took me at least 52 games to get to at least gold 2. Though I stopped playing ranked since season 4. 26 games sounds really fishy, just a thought.

Hunts and Dips1 votes

Mmmmmmmmm yesssss Mmmmmmmmm your tears sustain me

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