Wrongfully Banned

Byan1232·11/25/2015, 10:24:06 AM·5 votes·1,288 views

Received an email saying I was banned for MMR boosting. I created this account last year but only start playing in February of 2015. At that point I leveled from 1-30, reaching 30 around the summer time. I used to play DOTA2 so it was easy to pick up LoL. I played my provisionals and got placed in gold. Soon after, I just played Normals with friends for a couple months to now. I have never played anyone else's account or had someone play my account. In total I've only played 26 ranked games on this account as I don't like ranked play if I can only play with 1 friend. That's why I was waiting till the new season so I can queue ranked with 2 of my friends.

I don't think the punishment is harsh regarding MMR boosting as long as I have actually MMR boosted. The problem is I have never done it. Quite frankly I didn't even know what it meant until I got the suspension today... I put in a support ticket but the only response was basically restating what the suspension was for with the phrase "after extensive investigation".

I have spoken with a friends and they mentioned if you log into your account from multiple IPs then it will be considered MMR Boosting. I go to university and I've played LoL at home and on campus so of course I will have logged in from multiple IPs. I have also taken my laptop to Canada when I visit friends and played there as well. I don't understand the multiple IP concept behind MMR boosting.

The email also said if I MMR boost in the future, I will be permanently banned. If I was suspended this time when I haven't actually done anything wrong, what if it happens again? I have spent too much money this past year on Riot Points purchasing all the champions and a few skins.

I would appreciate some further investigation on my situation.

Thanks, Joseph

21 Comments

Korillo11/25/2015, 2:25:01 PM6 votes

They probably found something unsual about the 9 games you played between June 29-July 1. Particularly the 7 games on June 29. Your CS numbers are way higher than what you were averaging before and after this period of time, and your level of play here is at the plat-diamond range, while the rest of your games (before and after) are at a silver-gold range.

Here's an example that stands out. From July 11-July 12 you played 4 games, always Sion: Game 1: 2/1/8 - 86 CS in 20 minutes Game 2: 4/6/3 - 126 CS in 31 minutes Game 3: 2/7/17 - 129 CS in 45 minutes Game 4: 1/1/2 - 96 CS in 21 minutes Average CS/minute = 3.95 cs/minute

Here are the 6 of the 7 games played on June 29 (I excluded the 1 support morgana game). Game 1: Cho'Gath - 11/2/4 - 297 CS in 34 minutes Game 2: Orianna - 18/6/8 - 268 CS in 44 minutes Game 3: Vayne - 15/6/5 - 256 CS in 37 minutes Game 4: Evelyn - 10/3/7 - 130 CS in 35 minutes Game 5: Garen - 4/0/0 - 183 CS in 20 minutes Game 6: Jinx - 10/10/3 - 217 CS in 37 minutes Average CS/minute = 6.75 cs/minute (That's a 70.89% increase from the average on July 11-12, and these games were BEFORE those games).

You seemed to have great success with a bunch of different champions here, yet after this period in time you reverted to playing only Sion top and bard support and your performance dropped significantly.

I'm sure there are a number of other things that can be seen but it would definitely appear that someone other than yourself was playing your account on June 29, 2015.

Live2LetDie11/25/2015, 11:04:43 AM1 votes

See the thing people aren't explains to you is riot easily can grab your HWID along with the ip. So sure you visited Paris, New York, Canada what ever and the ip changes. But you had a different machine at each place in such a short amount of time? That is where it's obv.

They understand up changes and Vpn. But HWID is a little harder to spoof

Byan123211/25/2015, 11:34:17 AM1 votes

I would appreciate it if a riot admin would take a look at my issue. I have submitted a ticket and received a response with limited details.

If a player support specialist would further investigate my suspension, that would be great.

Shonjl11/25/2015, 11:39:51 AM1 votes

I originally was coming into this thread to LOL at the OP since 100% of these threads show why the person was banned and they deserve it due to how they talk, or rather, lack of their ability to actually talk.

But nonetheless the boards aren't the place for this so your best bet would be getting in touch with their support and speaking to them. Sure you may be getting automated messages but if you try enough you should be able to talk to an actual Rioter. Explain what you said here to them and just be honest, even if you actually were boosting, if you are honest, they will probably be more tolerant and listen than if try to lie and hide and basically show them you aren't remorseful(not sure if that is a word, but basically regret what happened) . As far as I read they rarely if ever overturn MMR related punishments, but if anything, it will let them know more information that they may make a note of for their use so such like this doesn't happen again.

Hope the best of luck.

IBobNL11/25/2015, 4:29:48 PM1 votes

This is exactly what happend to me. Other then you i don't have these crazy performance increaces. I fully understand your point and its a shame this can happen. But you have to admit that 70% increase of skill is very weird. Hope you are speaking the truth and this issue will get fixed

rayple syrup11/25/2015, 5:38:14 PM1 votes

don't worry riot probably won't help you i've been trying to get a response for 6 days.

Baron Von Zeri11/25/2015, 5:52:26 PM1 votes

Gold after only 26 games. Sounds fishy to me. I've been playing since the end of season 2 and it took me at least 52 games to get to at least gold 2. Though I stopped playing ranked since season 4. 26 games sounds really fishy, just a thought.

Deep Terror Nami11/25/2015, 10:30:13 AM1 votes

I have spoken with a friends and they mentioned if you log into your account from multiple IPs then it will be considered MMR Boosting.

That's false. IP changes are common with VPN's and simply traveling, so they don't use location alone to accuse you of boosting. Here's the relevant section of Riot's article on this;

LEGITIMATE PLAY PATTERNS ARE OK

Before we get to the overview of our detection process, let’s first examine some variables that we always keep in mind when digging deeper into MMR Boosting cases. We know that play styles and environments are different for each player, and these things can vary from game to game. To account for these situations, we consider a wide variety of factors in our process to ensure we are making accurate decisions. We can identify and account for these sorts of circumstances:

  • Relocation (semester abroad, family moves, etc.)
  • Play from a friend’s computer
  • PC Cafes and LANs
  • Good coaching from your challenger level buddy
  • Trying a new build
  • Trying a new champion
  • Experimenting with key bindings
  • Going on tilt

Keep in mind that we are committed to not punishing anyone unless we have 100% certainty that MMR Boosting is occurring.

They track several different metrics and behaviors to use for determining boosting;

THE PROCESS

While we can’t reveal our systems or boosting detection, we can say with confidence that we’re looking at the right data, we double- and triple-check that data, and maintain a strong commitment to accuracy.

We start with a deep knowledge of each individual's play style and performance history. We compare millions of players’ histories to spot unusual patterns and behaviors that indicate boosting.

The system is double checked vigorously by Rioters with a very strong eye to eliminate false positives.

If you want them to reinvestigate your account, submit a Support Ticket.

https://support.riotgames.com/hc/en-us/articles/201751834-MMR-Elo-Boosting

Hunts and Dips11/25/2015, 7:30:20 PM1 votes

Mmmmmmmmm yesssss Mmmmmmmmm your tears sustain me