is it fair?

cant tell you without your chat logs. all i'll say is that if you retaliated then two wrongs dont make it right and you are responsible for your actions

Mute, report, move on.

If you want to discuss a ban post your chatlogs here.

We can't tell you if your ban was fair or not if you don't show us your chat logs.

¯_(ツ)_/¯

For starters

you don't get punished for getting flamed or trolled. I'm sure there's more to it than that.

Also post your logs. I won't say its fair to get banned after getting flamed but I'd say it's fair if you talked back to them.