I was banned over night for using "illegal 3rd party programs" that I have never used. I woke up this morning to play and it said I had been disconnected for being banned, and I can not find where I can testify against this ban to get my account back. If I am banned and lose all of my champions wrongfully, I think that's a bit bull. Is there any way I can recover my account?
Tormentula2 votesI would submit a support ticket to riot support here: https://support.riotgames.com/hc/en-us
Riot is in fact going through accounts right now trying to find malicious ones, they might've made a mistake.
As long as you're not using any map skin editors (customs skins are fine, but programs that can also change the map are bannable), scripts, or fog removers you should be ok.
GarenTakesSkiIl1 votesI've made a ticket - I really hope I can get unbanned. I found this game a few months ago and I've spent so many hours grinding and learning it. If all that gets deleted overnight because someone thought I was cheating, then thats straight up unfair.
GoleBilon1 votescan tell you have rly small chance , firstly riot support will give you pre-written answer that is some bullshit like " you used scripts we cant tell you when where or what because smth smth smth , bans are not reverseable so smth smth smth " keep trying tho 1 in 10 riot support employees actually cares and wants to help you still dunno about your chances to get unbanned
GarenTakesSkiIl1 votesHey,
After reviewing your account I've confirmed that the account was banned for using exploits. This is an issue that we take very seriously as it ruins the integrity of the game for many players.
I cannot disclose any details regarding our investigation as we don't want to compromise our future investigations. However, if you're sharing your account information with anyone else, that would be a violation of our Terms of Use and can cause your account to be detected as well.
Based on our investigation, we're very confident with the information we have gathered and will not be modifying this decision.
Always,
Princess Bubblegum Player Behavior and Game Stay Jinxy
GoleBilon1 votes10/10 predicted ... i dont know if you used scripts ( or maybe smbd you share account with used them mr naughty naughty XD ) either way sucks to be you if you actually didnt , ask them again when i had my problem with my other accounti found riot support employee that actually tried to help, it still will not matter because they will never reverse your ban even if they will see that you did nothing wrong because its actuall work but i guess maybe it will help you find out what actually happened and who is the one to blame. Sad thing is that its Riots game and they dont give a fuck about justice and they dont work like a normal judge who lets you defend yourself ....
GarenTakesSkiIl1 votesI've never used scripts, its crazy that I have been permanbanned for using them. They wont disclose any info regarding the ban besides that's its permanent and for scripting, which completely sucks. All the time I spent grinding and loving this game goes down the shitter because for whatever reason someone along the line thought I was scripting. They don't seem to give a crap about this, but they have full confidence in their claim and they refuse to even question the idea of it being wrong.
GoleBilon1 votesYou're fucked sry mate, i mean you can still try but if i were in your shoes i woudl just B U Y new account.
GarenTakesSkiIl1 votesYep, this is g r e a t. At least I was banned this week instead of next week, i was planning on dropping a lot of Christmas money on skins and shit. This isnt gonna happen now, though.
ImAHeroForFun1 votesI think you missed where she said exploits, not scripts.
GarenTakesSkiIl1 votesWhat's the difference? I've never used anything of the kind.
ImAHeroForFun1 votesSomething in the game like a bug that you abused to win is an exploit. For instance back when Mejais would stack infinitely if you kept using the undo button and rebuying it, or the auto back issue they were having with almost all the champions a while ago. Scripts are programs/executable files that run in the background.
GarenTakesSkiIl1 votesI got a response from support saying
Hello GarenTakesSkiIl,
Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here:
http://na.leagueoflegends.com/legal/termsofuse
Keep in mind that account sharing of any kind is also against the Terms of Use. You are responsible for all activity on your account, so be sure to keep your account information to yourself.
We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns.
CaptainAshes Riot Player Support "Yup, that tasted purple."
The exact cut and paste email I got when I was banned this morning. To tell me to contact support to discuss the ban and then give me the same reply is crazy - especially when I did nothing wrong to begin with. This is crazy.
Void Nargacuga1 votesHave you ever shared the account?
GarenTakesSkiIl1 votesnever
Anomander2 votesDid you modify the client in any way.(even to make it work at higher resolutions.)
Did you use any skin previewers/custom skin apps.
Has anyone at any time other then yourself played on this account.
Have you used any programs to create macros(I.E. Ward hop macros)
GarenTakesSkiIl1 votes-Nope
-Never
-Only if I'm there with them, like a friend at my house. Nobody besides me knows the username, password, or email.
-Nope
Void Nargacuga2 votesSo you DID share your account...
GarenTakesSkiIl1 votesThat isn't "sharing." Nobody knows my username and password, and I had a friend try the game while they were at my house. This isnt sharing nor is it the use of illegal third party programs.
Void Nargacuga2 votes1.4. Can I share or sell my account or login credentials? (No.) When you create an account with us, we require you to select a unique username and password (collectively, your “Login Credentials”), which you’ll use each time you access the Game. You can’t share your account or Login Credentials with anyone. You can’t sell, transfer or allow any other person to access your account or Login Credentials, or offer to do so. You’re entirely responsible for maintaining the confidentiality of your Login Credentials. Please notify us immediately if you become aware of any breach of security, including any loss, theft or unauthorized disclosure of your Login Credentials.