*Please Read* Account was hacked and now I'm perma banned

WawaSkittletit·10/8/2016, 2:42:41 PM·1 votes·468 views

Okay so, a couple months ago I was hacked. I was dumb and clicked on a link, yadayadayada. But like, after the person logged into my account, and I logged in, everything was fine. I went to change my password, and my email was changed. So switching back to now, my account is permanently suspended for literally no reason. :/ I checked on op.gg and no one's playing on my account, I can still get into the LoL Chat and leagueoflegends.com. This all happened Thursday, and honestly I'm really scared because I put so much into that account and there's nothing I should be banned for, I don't think. I can't even check why I was banned because of the email switch. Some help would be nice? :/

6 Comments

Zielmann10/8/2016, 2:45:12 PM3 votes

Riot will sometimes pre-emptively ban accounts when they suspect they may have been stolen. Submit a ticket to Riot support and explain the situation, and hopefully you'll be able to get the account back in your hands and properly secured. https://support.riotgames.com/hc/en-us/articles/201751694

Kitty Cat Tosha10/8/2016, 2:45:35 PM2 votes

Contact support: https://support.riotgames.com/hc/en-us

They may be able to give your account back.

Man In Sky10/8/2016, 4:30:33 PM1 votes

Hey buddy don't worry about it. As long as there was no flaming or games played on the account, the likelihood of getting your account recovered is almost certain. Just submit a ticket and you will get it back in a few days. Just don't sweat it, and do not click on any link next time.