Boards›Player Behavior

Reaching out to Riot; Chat Settings

hgdcfdzsrx··3 votes·480 views

Tiffany Sullivan

Hello Riot ^^,

It would be really great if Riot made a setting in the game where you can just play with everyone automatically muted, including your teammates. I find myself more often then not typing /mute all these days because let's be honest, when players type anything in chat it's usually something provocative. I'm not saying everyone is like this, but I hardly see summoners using the chat to say anything meaningful or helpful towards the game. Furthermore, I think everything can already be communicated through pings anyways. Now I know it's super easy to type "/mute all" and literally only takes a couple seconds, but it would just be nice to have a chat setting for muting everyone without having to type "/mute all" every single game.

And It's not about the laziness, but rather a lot of the times I enter a game the first thing anyone says is something negative, sometimes the negative thing is even said about myself and it's not something I want to read. Here I am beating myself because of a mistake I made, and now I have to read a comment by someone calling me trash. After their comment I would just mute them, but now I know in the back of my head they are probably still talking bad about me. I'd even go as far as to say that the comment was offensive enough to affect my mood and ultimately, my gameplay. Moreover, for some, instead of muting players, their comment triggers them, and then you're left with a chat flooding by these two individuals arguing with each other in which you'll have to just mute as well. It happens more often than one might think. There should be an option in the chat settings to mute everyone without having to manually do it every time.

Having this option in the chat settings would reduce toxcitiy, and allow players to focus on the game more.

I was recommended by a Riot support employee to make this post on the boards. Please consider this Riot! ^^ <3

It doesn't bother people who won't use it, and benefits players who want it!

21 Comments

130x2 votes

[deleted]

hgdcfdzsrx1 votes

I do too! <3

Chermorg2 votes

The issue with this is that it encourages people to not communicate. I doubt Riot would make it any easier than it already is to not communicate.

The better thing is for people to simply have the self control to not retaliate.

hgdcfdzsrx3 votes

We have pings for communication!

This idea does more good than it does harm! It does not encourage people to NOT communicate because we have pings to provide all the communication we need! Riot did a great job with the pings. Players who feel that they NEED chat for communication, they can just leave this setting off! For the people who do not retaliate, but ACTUALLY get sad/hurt because of the comment, are they just not suppose to feel that way?

Chermorg1 votes

There's no way to say "let's push out top so we can baron in 2 minutes" with pings.

People who get sad or hurt over others' chat are welcome to utilise the mute feature in game to mute people abusing them. Riot does not generally encourage someone to mute people without reason.

hgdcfdzsrx2 votes

I have been playing league for a couple years on a weekly basis with a few monthly breaks in between, and I would have to say there has only been one maybe two times total where someone has said something along the lines of what you are saying.

Majority of the time it is something toxic, or if you get a kill it is "gj". It is also not about encouraging or discouraging communication but rather giving an option to players. Riot enourgages communication with or without this option through their pings.

Chermorg1 votes

I cannot speak to your personal experience but it seems to be different than most. Most games I'm in are not toxic and actually have players discussing strategy in them. If there's someone being toxic, we mute them and continue.

hgdcfdzsrx2 votes

I cannot help but feel you must be at a higher elo (challenger/master). Where players make better decisions overall, and think ahead of the game. I also say this because from the videos I have watched, posts I have read from popular players, they say lower elo's tend to be more toxic. I peaked at Plat 1 on my main account and also from my personal experience climbing the latter, I noticed silver/low gold was much worse. Not to say Plat players can be ridiculous as well.

I also do not believe you can speak for "most players" and say that my experience is "different than most". If it truly is so different, it baffles me as to why League is known to have a more toxic community vs other mmos. We do not know for sure how majority/most players games are like, we can only assume based on personal experience. From your personal experience you say you do not experience as much toxicity like myself, however you don't know for sure what the games are like for MOST players therefore cannot speak in behalf of them. The many players I have asked prior to making this post agreed, (even a rioter himself agreeed) that having this option in the chat setting would be beneficial.

hgdcfdzsrx3 votes

{quoted}

I cannot speak to your personal experience but it seems to be different than most. Most games I'm in are not toxic and actually have players discussing strategy in them. If there's someone being toxic, we mute them and continue.

You are speaking from personal experience btw. (Anyways My response is down below)

Modi1 votes

Yes, but Chermorg cannot speak to your personal experience. I have had mostly similar games, very rarely is there someone who is toxic at all.

hgdcfdzsrx3 votes

It's true he cannot speak to my personal experience but he also cannot speak on behalf of "most players" and say that my "personal experience is differnet from most". You and him are the only two players I have spoken to so far that have said has hardly dealt with toxcitiy. I have an entire stream and discord community with players and the many I have asked, experienced a great amount of toxcity (whether it is one comment or many) in their games.

Omg you again LOL I'm "Zero fks given" remember me from that post?

Modi1 votes

{quoted}

I cannot speak to your personal experience but it seems to be different than most. Most games I'm in are not toxic and actually have players discussing strategy in them. If there's someone being toxic, we mute them and continue.

Re-read Chermorg's response. It does not claim that it is speaking for "most players". It says that during most games he is in, his teammates and he are discussing strategy in chat. He continues by saying that when his group or the majority of his teammates encounter an individual being toxic, that group of people just mutes the individual, and focus on the game.

Omg you again LOL I'm "Zero fks given" remember me from that post?

Sorry, I have a poor short term memory (more specifically, I have poor direct access to my short term memory).

hgdcfdzsrx3 votes

I am aware he cannot speak for my experience and I cannot speak for his or anyone elses. In fine print it says "your personal experience, but it seems to be different than most".

(He is saying my PERSONAL EXPERIENCE is different than MOST league of legends players. With this sentence, he is saying most league of legends players do not EXPERIENCE toxicity). He does not know what the majority of league of legends players experience, he only can assume given his experience. Then gives his personal experience which he is not wrong for doing. I recommend you read my response to cher down below, as it is more relevant to the topic.

He is saying my personal experience is different than most players experience in league of legends, it's in clear font. He did not claim directly to be speaking for most, but believes that most players do not experience any toxity hardly at all, therefore he is saying most experiences are different from my mine in that way. Therefore he is speaking on behalf of the majority of players (as if he knew that most do not experience toxicity like "Tiffany Sullivan").

Regardless, this is irrelevant. The topic of this post is Riot adding a setting to mute players, not "who is chermorg speaking for".

I am also not surprised you do not remember and apologize for your short term memory.

130x3 votes

[deleted]

hgdcfdzsrx2 votes

I definitely do agree with everything said here.

League of Legends is known for having a toxic community, and many players I have had this discussion with agree that in alot of their games there is at least one person making at least one offensive comment. If I had to be completely honest, It's more odd to hear players not experiencing any toxcity in their games.

I would also just assume these players who don't experience toxicity, do not play rank a lot. Casual players who play normals or aram I would say, are less likely to experience toxic behavior because your loss doesn't hold any real value. Unlike a ranked game, where if you lose LP, you would have to play more games to get to the rank you want to be.

On the other hand, for someone who has had 700 games played on Lee Sin and is stuck in plat 1, you can imagine the flame I get for playing him. If I don't perform well, there's almost always that one guy that looks up my op.gg and randomly makes fun of my amount of games played & rank. I'll mute him for sure, but like you said, the damage is done. I'm already in a bad mood, and likely going to play worse.

Modi1 votes

... seems different from most ...

Still falls under the from personal experience (and likely observation)

I am also not surprised you do not remember and apologize for your short term memory.

No apology necessary, I have come to terms with my memory (so has my wife, thankfully). Besides, I have what I call a "chained" memory. I may not have direct access to everything, but having one be a trigger to remember another is pretty sweet. It makes me really good at being a software developer, specifically when debugging code. Many times if I am fixing a bug, I usually find some connection with another defect I fixed before (often not even in the same code base). It helps me skip past the initial steps in many cases.

hgdcfdzsrx3 votes

{quoted}

There's no way to say "let's push out top so we can baron in 2 minutes" with pings.

People who get sad or hurt over others' chat are welcome to utilise the mute feature in game to mute people abusing them. Riot does not generally encourage someone to mute people without reason.

I was recommended by a Riot employee to make this post.

The Cream Reaper1 votes

There's no way to say "let's push out top so we can baron in 2 minutes" with pings.

there is but your team must all know morse code

[slayer-pantheon-popcorn]

The Cream Reaper2 votes

is for people to simply have the self control to not retaliate.

wishful thinking basically at this point

Kei1432 votes

buttttt ...

if you had an auto /mute function, I won't be able to have a good laugh with that dude that loads on a toaster.

[zombie-nunu-bummed]

hgdcfdzsrx1 votes

Haha xD!

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