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banned due to the use of malicious 3rd party programs or modifications

stronger·1/28/2017, 8:53:49 AM·10 votes·2,111 views

Hi, I just got permanently banned for using third party software but that really confuses me for I've actually never downloaded any scripting tools or anything that would be seen as cheating. I did have a 8 game win streak where a duo and I were playing exceptionally well and I feel as if we got some reports for cheating or scripting from those games. I'm actually not a toxic player at all and I feel as if it's really unfair to ban an innocent player permanently for no particular reason. Can someone look into this and explain a reason to why I've been banned? Thanks

23 Comments

Justin8ieber1/28/2017, 1:53:49 PM5 votes

same happened to me christmas day on my mains account with all my in game additions and the riot support "specialists" spit in my face when i provide all sorts of proof of innocence. their tribunal is rubbish and it need's attending to and all those who have been falsly baned deserve compenstation. i'm am still argueing with these so called "specialists" for my account reinstatement but they are consistently arrogant and negativily rude. they take no evidence you provide into account if the bot bans they support it 100% and they will not give you a valid reason why or question it? and no chance to prove your innocence either. that is not how a tribunal works. judge attacking and defending party jury is what we deserve in all are cases . please upvote .

This Is Your Dad1/28/2017, 8:58:03 AM3 votes

Send a support ticket to riot, fastest and most concise way of clearing this up.

Caso ßandito1/28/2017, 10:28:39 PM3 votes

OMG THE SAME THING HAPPENED TO ME TODAY IM SO DEPRESSED

Caso ßandito1/28/2017, 10:32:29 PM3 votes

EVERYONE UPVOTE THIS TO GET ATTENTION TO RIOT! IT IS A SERIOUS ISSUE AND THEY NEED TO KNOW ITS NOT JUST RANDOM CHEATERS LYING ABOUT NOT CHEATING :(((((((

TheLastShadow451/28/2017, 9:01:26 AM1 votes

We on the boards can't really help. Try to submit a ticket here to get help, but you're not guaranteed to get your account back since it was permabanned. :https://support.riotgames.com/hc/en-us/requests/new

Atmosphere471/28/2017, 10:09:57 PM1 votes

same thing heppened to me today. Im so confused too

stronger1/29/2017, 11:27:31 AM1 votes

So after about 5 messages, I've decided to send this one.

Dear Riot, I've been banned for no real reason. I've been playing for a decent amount of time and one of your employees kept saying that I was scripting and using third party software that gave me some kind of advantage which is totally false. I've been only playing singed during season 7 and you can tell how much I loved him as a champion if you take a look at all of my games. I've recently had an 8 game win streak with him and I remember one of the enemy players thought I was cheating. But I just played with a duo who was really good at master yi. We had amazing synergy together and I did use skype to call him while playing those games. he knows I've never done anything illegal and he even calls me "boosted" as a joke at times when I made mistakes. To even prove that I wasn't cheating theres also a darius game where I go 2/10 and do really bad but he end up carrying that game. I have all the proof and evidence that I've never cheated or used any third party software. I really do want to get my account back so I can start streaming and keep my username (stronger). I've had many skins on that account as well. Is there anything I could do to prove that I indeed in fact have not been doing anything wrong? Please take a bit of time to look into my games. Or at least give me a couple of days with a bit of close surveillance to prove that i'm a really good singed player and that I've gotten to my rank the right way. I was once top 3 in NA @lolskill.net. The experience I've had with this account was amazing and all of my friends and past friends are all saved up on my friend's list. I really do not understand this ban and I do think I deserve an apology for having to go through all of this due to a bad mistake. If I do end up getting permanently banned then I would definitely like to talk to a supervisor or someone in control because this really is unfair. Please give me my account back, I don't wanna end up like Tyler1 (lol jk :P just a little joke.) Thank you I'd really appreciate it. (the picture was going to be my cover photo for my stream @ twitch) https://www.twitch.tv/strongerstreams <- just to prove that I did attempt to stream. But my internet is terrible. I currently got a new job to afford better internet and some editors. But again thank you for making such a great community. Hope this message would help you further look into my situation.

I'm going to see how they reply to that for if I get the same response, damn tribunal got me cuced.

Enselus1/28/2017, 10:32:20 PM1 votes

ISS?

stronger1/30/2017, 1:55:18 AM1 votes

KidGrandpa (Riot Games Player Support) Jan 29, 13:24 PST Hello Summoner, As you have indicated previously in this ticket, you were aware of the use of third party programs on the account. This is strictly against the Terms of Use and such has incurred a ban on the account. As we have explained the context of your ban, we must consider this matter closed. Furthermore, as I am unable to offer you further assistance in this matter, we must consider this ticket closed. Please be aware that I will now be closing this correspondence. If you wish to dispute this claim or if you feel you were wrongfully banned, I encourage you to open up another ticket and provide as much information as possible. Best regards, KidGrandpa Riot Games Player Support "Must not sleep, must warn others"

why do they keep saying the same things...-_-

yazan19151/29/2017, 12:40:46 AM1 votes

This happened to me as well i have over wolf and was on a win streak recently so i may have been reported for hacking but i never did i sent a ticket in the morning and no response i have had this account for 3 years why would i hack now? and they cant just take my account with no explanation that i have spent over $300 on, this is just not right.

stronger1/29/2017, 3:50:40 AM1 votes

KidGrandpa (Riot Games Player Support) Jan 28, 19:43 PST Hello stronger, Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here: http://na.leagueoflegends.com/legal/termsofuse Keep in mind that account sharing of any kind is also against the Terms of Use. You are responsible for all activity on your account, so be sure to keep your account information to yourself. We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns. KidGrandpa Riot Games Player Support "Must not sleep, must warn others"

??????????????????????

Jumpin Jax Flash1/29/2017, 4:00:10 AM1 votes

You bought your account from Ebay or the person you got it from did - takes 3-6 months for Riot to catch up and ban the script leveled accounts. Tell us you were the original owner and leveled from 1, and I'd be shocked.

stronger1/29/2017, 4:33:30 AM1 votes

KidGrandpa (Riot Games Player Support) Jan 28, 20:07 PST Hello stronger, Our system detected the use of scripts within your games. I hope you can see why it would be unsatisfying and frustrating to play against other players who are using a tool to tamper with the gameplay experience. We took action to protect the fairness and integrity of the Fields of Justice. We have explained the context of your suspension, will not remove or modify it, and consider the matter closed. KidGrandpa Riot Games Player Support "Must not sleep, must warn others"

what system do they use??? I DID NOT SCRIPT WTF??

Magical Player1/29/2017, 5:19:28 AM1 votes

do you have any macro commands? you're also not the 1st today to bring up false banning for this error

go post on RIOT tantrum i hear he knows alot about the system

hshtagniemehrcdu1/28/2017, 9:28:21 AM1 votes

{quoted}

Hi, I just got permanently banned for using third party software but that really confuses me for I&#039;ve actually never downloaded any scripting tools or anything that would be seen as cheating.

In your opinion perhaps. But what did you download?

SirTeemoMushroom1/28/2017, 9:31:34 AM1 votes

if your PC has a virus from... websites etc(porn... etc) and the virus move to LoL files , maybe thats why you got banned because the virus modified something there..