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I got banned for something I did not do

Grayspike··1 votes·575 views
League of Legends Match History

last time I had played other than trying to get online today was on April 17, 2017. I got online today and before getting a notification for my ban, I had realized that 12 000 of my ip was used on things I hadn't purchased personally, and I also had 16 games played on my account. These games that were played were dated on April 20, and April 21, but I had not ever logged on, on those days. I believe someone had somehow got a hand on my account without my permission. I had not ever shared any information with another player on League of Legends, and have never in my life used a 3rd party program. As you can also see in my match history, I had never played Xayah before, and that the person playing on my account had a much higher k/d/a ration than my average. He had also changed all my masteries and runes along with using the ip I had to buy new ones. While playing on my account, he unfairly moved me up by 2 divisions, which I can see can make the game a lot worse and ruin the game experience for other players facing the person on my account. I sincerely hope that we can do something to solve this mix-up and hope that you understand I was not behind this problem.

6 Comments

LostFr0st3 votes

Fill out the Account recovery form and they'll get back to you to verify the owner. https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=72416 Just fill out everything you can remember. The account isn't "banned" it's just locked right now to prevent further damage being done to it. Once you sort stuff out with player support you'll get it back :)

ModUlanopo1 votes

^^^

Saved me the time. Thank you.

Grayspike1 votes

Ok, thank you so much! :)

Choi Young Jun1 votes

prob one of those toxic kids making excuses. No one is going to believe ur bronzie excuses unless u provide evidence:)

Grayspike1 votes

I honestly do not know how to provide any evidence because I was not active or even in my home city at that time. I am just another player trying to get my account, I would seriously appreciate it if you could help suggest ideas on how I can fix this problem rather than adding to it :/

Magical Player1 votes

Open support ticket. Close the board post. Only support can help solve issue

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