They won't, although I wish they would. I've been permanently banned 4 times. Before my 3rd permanent ban in 2013 they said no when I asked for a permanent chat restriction, and before my 4th permanent ban in 2016 they said no when I asked for a chat restriction. They don't care about players who are toxic, regardless if they are trying to reform or not. Look at the change in tone in the later shown support tickets down below from 2013 to 2016.
In 2013, they would say "Thank you" and "I'm happy [to hear a good experience]" and give sound advice to help you stop being toxic and not in a patronizing way. In 2016, they talk about how you get punished and how it's your fault. Of course, these are two different people, but truly this is just how Riot Games has changed. They don't care about the player base who are toxic regardless of attempts to reform and better themselves, and they certainly don't try to help them reform only punish them. Riot won't change their views on anything, as shown by their zero tolerance policies, refusal to readd solo queue (despite most people demanding it), and how their view on this hasn't changed in 3+ years.
The only way I've stopped being permanently banned is because I figured out a way to completely disable enter key in game, using this method (read description):
https://www.youtube.com/watch?v=7KET_tpV1xk
It will take time to get adjusted to not having chat. You WILL actually use summoners you don't mean to, but you will get used to not having chat enabled in less than 10 games.
You will play better, and you will focus less on flaming your teammates.
First no, July 19, 2013:
Hello LeaverBuster Pls,
Thank you for writing in. I’m happy to hear that our latest player behavior initiative “Restricted Chat” has drastically improved your gameplay.
Unfortunately we are not able to manually place restricted chat on an account at this time. Restricted Chat is only applied as a result of a guilty
judgment in the Tribunal.
While I can’t restrict chat on your account, I’d be happy to share some tips and advice on how to avoid toxic situations in the future!
First, be sure that [All Chat] is turned off so you won’t see messages from the enemy team. You can do this by going to the Options Menu, and
selecting “More Options”.
You should also check out the Summoner's Code if you haven't. The Code is intended to help players maintain perspective on why we're all
playing League of Legends, what we hope to gain from it, and how we want to be treated while we're a part of the community. You can find it here:
http://na.leagueoflegends.com/articles/The_Summoners_Code
Please don't hesitate to ask if you have any further questions or concerns!
Regards,
KramSyhr
Riot Player Support Specialist
**Second no, April 13, 2016: **
Hey Summoner,
There seems to be a little confusion here over the nature of our punishments and systems. Restrictions are only issued when there is consistent - but relatively mild - negativity over many games. Three may be referenced (from a larger pool) but only as examples for negativity becoming common > in your games. It doesn't mean that only three games displayed negativity in any respect.
Our systems work on a progressive scale; meaning that if a player continues to be negative, their punishments will continue to escalate. This isn't > about a single game, it's about your overall behavior over many different games and how it remains consistently negative. This account received > previous warning in the form of chat restrictions, yet improvement has not been consistent. As a result it was issued a warning suspension that
we won't be reducing or removing. Please understand that if those behaviors continue it will result in a permanent suspension.
I'd recommend using chat more conservatively and taking advantage of smart pings as an alternative. If someone upsets you, simply mute them
and report them rather than retaliate, insult, or argue with them. Remember that you can't control how others are going to act or play, you can
control how you react to them.
Moonsugar
Player Behavior & Game Support
♡ Lunari Princess ♡