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Account banned

MAXIMUMROBOT··12 votes·1,420 views

I received an email from Riot saying that "Actions that have been performed on your account are in violation of the League of Legends Terms of Use." ... "Due to the severity of this violation, your League of Legends account has been banned until Mon Feb 22 22:22:22 UTC 2100". I haven't played or logged in since 01-19-2016. But I guess my account had been compromised after that, because in my match history, there are about 12 games that took place in the last month. All the same champion and all with some pretty decent game scores (better than I normally get). I submitted a ticket 3 days ago, but have yet to receive a response.

So, I am wondering, what could they have done that would warrant an 83 year ban? And, what do you think the chances are of me getting my account back?

Update: Riot finally responded to my ticket, and after I revealed every details of every girl I've ever dated, they have restored my account! I guess it was just compromised. Also, upon logging in, I found that my account was a member of a club dedicated to racism. So, there's that.

Thank for the help and encouragement, community members. And thanks to Dovolski for getting this taken care of quickly (I mean, after the three day wait)

13 Comments

Reket DeAlk8 votes

2100 is code for an account compromise. If you've already got a ticket in, just be patient, sometimes it takes awhile to get to yours. Don't bump or make any more, it'll just take longer to help you.

You'll most likely need to provide some proof that you're the original account holder, but if you can do that you should get your account back. Best of luck!

MAXIMUMROBOT2 votes

Thanks! That is very helpful. I'm reading all of these horror stories on the forums, and I need to just chill out and wait.

Chermorg7 votes

This ban was likely due to a situation where Riot has seen evidence that your account has likely been compromised. To protect your account, they locked it (it is not a permanent ban, per se) until you contact them to get the account back.

If you still have access to the account, change its password immediately, then begin a "compromised account" support ticket. At the same time, immediately change the password to any email you've ever associated with League, and anything that shares the same password you used to have on the account.

Best of luck to you!

MAXIMUMROBOT1 votes

Thanks!

Chermorg2 votes

No problem - they'll ask you for a lot of information on the ticket, make sure to give them all you can. It would also help if you can explain anything that you did do on your account that may help identify you -- if you logged in on a trip a long time ago that they would be able to trace but only you would know about (that way they could confirm that you are the owner by confirming you know where it was accessed).

NinjaGuy696 votes

If this wasn't a permaban for unsportsmanlike behavior, it could be a ban because someone might have accessed your account and compromised your personal information or your account could have been banned for usage of illicit third-party software (scripts). Either way, you'd be best off submitting a ticket to Riot Support and following up with them.

MAXIMUMROBOT1 votes

Thanks!

Joseph Gladstone2 votes

hope you get it back, keep us posted

Fegone2 votes

Hey, at least it's just an 83 years ban, and not a perma ban...

Pain2011itami2 votes

It's very likely that you'll get it back once the support team replies to your ticket, don't worry ~

Retrauk2 votes

I had my account compromised very recently. I was lucky enough to be signed in and on the client when it happened. It notified me someone else had logged into my account from another computer. I changed my password within 5 minutes of that happening and nothing further happened. I hope you get your account back!

Matthew Mathers1 votes

{quoted}

I received an email from Riot saying that "Actions that have been performed on your account are in violation of the League of Legends Terms of Use." ... "Due to the severity of this violation, your League of Legends account has been banned until Mon Feb 22 22:22:22 UTC 2100". I haven't played or logged in since 01-19-2016. But I guess my account had been compromised after that, because in my match history, there are about 12 games that took place in the last month. All the same champion and all with some pretty decent game scores (better than I normally get). I submitted a ticket 3 days ago, but have yet to receive a response.

So, I am wondering, what could they have done that would warrant an 83 year ban? And, what do you think the chances are of me getting my account back?

If you read the terms of use you wouldn't need to ask us.

MAXIMUMROBOT1 votes

I have read the terms of use. They do not specifically outline my case. While they do provide a general guideline for behavior, they answer neither of my questions.

  1. What did the offender do?
  2. Will I get my account back?

The community, on the other hand, has at least attempted to help me by giving some pretty satisfactory responses.

  1. Most likely some form of unsportsmanlike behavior.
  2. Maybe.

I appreciate everyone's response, but if you don't want to add anything constructive to the conversation, please move along.

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