I was banned with no explanations and I have done nothing wrong.

Paradíse Lost·6/20/2016, 6:59:17 PM·1 votes·737 views

I was playing one game of League of Legends and after the game the Launcher closed and I didn't see the End Screen. So I closed LoL Client and reopened it only to find this message after attempting to log in "This account has been suspended until July 04, 2016. Please check the email address associated with your League of Legends account for additional details." I was confused so I decided to go check my email only to find nothing there. Is this a bug or am I banned for no reason? My email is verified as well. I would like for someone to explain this to me.

2 Comments

Linthe6/20/2016, 7:05:31 PM1 votes

Your best bet is to send an repeated emails to customer service. Eventually, you will get an answer. Unless Riot Tantram rolls into this thread it's unlikely you will get an answer here...

Icy Hot Shoto6/20/2016, 8:07:00 PM1 votes

Check your inbox and spam folder. If it's in neither, contact support and submit the ticket to general questions stating you're asking about a ban. Someone will move it to the right support team.

Wait for a response. Constantly bumping your ticket before getting a response from a Rioter will send the ticket back to the end of the ticket q, taking it longer for a Rioter to get to it.

Keep in mind it can sometimes take a few days to get a response depending on how many tickets are in front of yours.