Nobody takes you serious Riot

dbairddd·Jan 15, 2018·4 votes·9,635 views

This company riot is beyond belief the shittiest company. I've never seen anything like it. To the extent of why you are trash by no means can be put into 1 picture, but here is just one picture of it. This will also be most likely censored and taken down because you hate facing facts. Just another reason your company is absolute garbage. Not a single other company would do this, and if they are actual businesses not online, they aren't even allowed to, because they have a government keeping them from being a piece of shit that your company has turned into.

Precursor, I've never been chat restricted, I've never been banned, I know for a fact that this is nothing but abuse.

Earlier today I was playing the game where all 4 players on my team were harassing me from the start. Their only intention was to troll me. My support was csing my lane. My entire team was purposely and intentionally just trying to attack me, verbally, and in game. BUT LUCKY FOR ME I HAVE RIOT RIGHT?? If I was a piece of shit trying to specifically to ruin their experience, then yep, Riot would be on my side.

The best part about this is that they have literally no reason for my 14 day ban.

This is why nobody take's Riot serious. This is why, their game will and continue to be the worst community of all time. This is why anything dealing with e-sports has been given a bad rep. This is why I never support any major function for anything dealing with riot, because they do not put the player first and never intend to. And I don't think I've ever talked to anyone that hasn't said "Before I was banned" EXCEPT the worst fucking people I've ever seen online at all. ESPECIALLY forum trolls in the player behavior forums. They just still think their system is flawless somehow. These people are legit nut jobs. How can you seriously think your system works AT ALL? Absolutely terrible company. Somebody in their management needs to wake up and actually do something about this, because all that's going to happen is these low life riot workers are just going to assert their power around like they already do and oppress anyone with an opinion against them.

148 Comments

ChermorgJan 15, 201821 votes

This message appears when your chat logs that were punishable occurred in pregame or post game lobbies (or in the rare case a manual punishment was applied). Due to technical limitations (the separation of the in game and out of game clients, as in them being two completely separate servers/programs) they are unable to display those chat logs at this time.

Considering you say you've never been banned before in any way, you used some form of hate speech (racist/homophobic/sexist/etc) or told someone to kill themselves in the pre/post game lobbies. Alternatively, you may have attempted some form of hostile takeover/trolling in the pre-game lobby to try and steal someone's role, which could also result in an escalated punishment for the trolling.

dbairdddJan 15, 20181 votes

I actually laughed at the amount of falsified BS that you just said.

ChermorgJan 15, 201821 votes

Given your attitude here, I don't find it that unlikely you broke the rules.

Submit a support ticket (if you haven't already), wait for a response, and screenshot the response and show us here. I bet you won't.

dbairdddJan 16, 20181 votes

[deleted]

Water VaporJan 17, 20183 votes

lol holy shit calm down its just a fucking 14 day ban go outside or something enjoy the fresh air

Imperial PandaaJan 15, 20185 votes

What exactly was said that is false?

RiotRiot TantramJan 17, 201818 votes

This will also be most likely censored and taken down because you hate facing facts.

If you want, I'll post your chat logs here.

It's simply a chat database. The shit requires 0 maintenance.

Yeah. What sort of maintenance could possibly be needed. I'm sure it's just a single MySQL database or something, supporting all chat for League of Legends.

ßiggie CheeseJan 17, 20183 votes

Do the summoner 11 thing.

Colgate GatorJan 17, 20186 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=0010,timestamp=2018-01-17T19:36:14.057+0000)

If you want, I'll post your chat logs here.

I know you have to ask due to protocol, but don't tease us like that.

Give us the summoner 11

RiotRiot TantramJan 17, 201810 votes

I know you have to ask due to protocol, but don't tease us like that.

I just try to be polite. I understand that people can be frustrated after a penalty.

Abraxus followerJan 18, 20181 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=001000010000,timestamp=2018-01-17T19:52:27.819+0000)

I just try to be polite. I understand that people can be frustrated after a penalty.

summoner 11 smite me almighty smiter

ModAcademy KaynJan 18, 20182 votes

Smite me Dad- er, I mean. Give us the Smite already.

Kei143Jan 18, 20182 votes

So why was his reform card showing what it is?

Is it a bug? Was it pre/post game toxicity? Does it have a special meaning?

RiotRiot TantramJan 18, 20187 votes

The service we retrieve chat logs from in order to build reform cards was down for maintenance.

Kei143Jan 15, 201811 votes

Why do I have a feeling this is a case of hate speech in pre/post game lobby?

Imperial PandaaJan 15, 20186 votes

That is what I'm thinking too. Started coming up after the whole pregame "Say this in game 3 times or I feed." thing.

RiotRiot TantramJan 18, 20185 votes

You are obviously hellbent on continuing with your position that you did nothing wrong. I have asked if I can post your chat logs, but you have ignored my post and continued to argue with others about how you are correct, and how you are a victim. I assume these logs will help you understand that your behavior was unacceptable.

These are your chat logs before you went AFK.

EDIT: My mistake, I removed the logs. I thought DBS Ronovon was the OP since they are posting so much on this thread.

EvilDustManJan 18, 20182 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=0013,timestamp=2018-01-18T22:03:25.875+0000)

You are obviously hellbent on continuing with your position that you did nothing wrong. I have asked if I can post your chat logs, but you have ignored my post and continued to argue with others about how you are correct, and how you are a victim. I assume these logs will help you understand that your behavior was unacceptable.

Uh, OP has posted in 3 days on any board, are you sure you aren't mistaking DBS Ronovon(who has hijacked this thread for standing on his mountain) for the OP?

RiotRiot TantramJan 18, 20183 votes

You are correct. I've removed the logs. I figured it was the OP since they are posting so they hijacked the thread.

EvilDustManJan 19, 20181 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=001300000000,timestamp=2018-01-18T22:16:40.530+0000)

You are correct. I've removed the logs. I figured it was the OP since they are posting so they hijacked the thread.

Not that I support OP, just don't want you accidentally betraying your ethics.

Butt ΡlugJan 15, 20184 votes

If you end up in a team where all players are toxic, don't lower yourself to their level !

Seriously, contact the support and show us your chat logs, because you can't be banned for 14days directly if you did not received any chat restriction before, unless you used things like "kys" and any racist/homophobic words and such, which, if it's the case your ban is deserved.

Imperial PandaaJan 15, 20182 votes

At this point, he can't. The picture would normally have the logs, but if it happened in pre game or post game, it doesn't.

Jo0oJan 15, 20183 votes

That's something I've not seen before. Did you submit a support ticket as it says?

dbairdddJan 15, 20181 votes

Yeah I'm waiting.

Jo0oJan 15, 20182 votes

Well, can we wait for the result before we start breaking out the pitchforks and molotovs?

ModiJan 15, 20185 votes

Woah there...it would be pitchforks and torches. A classic angry mob uses pitchforks and torches.

Jo0oJan 15, 20184 votes

Listen here, I've seen some shit.

ModiJan 15, 20185 votes

I guess I should have been more specific, a civilized angry mob uses torches and pitchforks. :)

HydroxlicJan 15, 20184 votes

This is NA, we have very low percentage of Civilized angry mobs.

XidphelJan 16, 20182 votes

Remember: it takes up to 48 hours to get a reply. Also don't bump. It'll make things slower.

DBS RonovonJan 16, 20182 votes

You make a lot of really good points here man, and I think the behavior modification department all need to be fired, because its not Riot's place to exert any authority over players who aren't cheating or stealing in some way.

What they need to do is give rewards for doing well, not afking, and make honor actually worth something. Bans don't work, they just steal your money with them, because they are denying access to your bought and paid for goods, the skins and RP, etc....

I will say this though, as a person who has had 2 suspensions for dumb bullshit, they were pretty forgiving because I paid a lot of money for all my skins, upwards of $500 or so, and they don't want to deal with people making appeals to the law, so they normally don't perma ban people who spend lots of skrillcheddar, otherwise they'd lose players money, and overall provoke a legal battle with the wrong person who has the money to fight them.

Consumer protections would be the angle to pursue them, but probably not worth it if they don't perma ban you. The mods are vague and dodgy when you ask them about it, but they have to be to keep their jobs, but they replied when I wrote to them about it, so I have to give them some credit, even though they do think its their role somehow to change people's behavior, which is totally not the case.

Just write on the forums, wait out the stupid ban on your smurf account to stick it to Riot for this baloney. I feel ya man, get better, feelsbadman, QQ, GG, GLHF, all that buddy.

[sg-ezreal]

SolicitudeJan 17, 20183 votes

[{quoted}](name=DBS Ronovon,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=000a,timestamp=2018-01-16T02:51:03.263+0000)

You make a lot of really good points here man, and I think the behavior modification department all need to be fired, because its not Riot's place to exert any authority over players who aren't cheating or stealing in some way.

What they need to do is give rewards for doing well, not afking, and make honor actually worth something. Bans don't work, they just steal your money with them, because they are denying access to your bought and paid for goods, the skins and RP, etc....

I will say this though, as a person who has had 2 suspensions for dumb bullshit, they were pretty forgiving because I paid a lot of money for all my skins, upwards of $500 or so, and they don't want to deal with people making appeals to the law, so they normally don't perma ban people who spend lots of skrillcheddar, otherwise they'd lose players money, and overall provoke a legal battle with the wrong person who has the money to fight them.

Consumer protections would be the angle to pursue them, but probably not worth it if they don't perma ban you. The mods are vague and dodgy when you ask them about it, but they have to be to keep their jobs, but they replied when I wrote to them about it, so I have to give them some credit, even though they do think its their role somehow to change people's behavior, which is totally not the case.

Just write on the forums, wait out the stupid ban on your smurf account to stick it to Riot for this baloney. I feel ya man, get better, feelsbadman, QQ, GG, GLHF, all that buddy.

[sg-ezreal]

And here you are completely wrong.

In the ToU, with which every single one of us agreed in order to play league, it says that RIOT has total authority when it comes to the game. If they dont want someone to play the game, either because he broke the ToU or they have a reason that they dont want to reveal, they can ban you and you can do nothing about it. Also, the account you play with, along with everyone else's account, is not yours, per se, its RIOT's property. They have simply given you permission to use it. So they have complete authority over it. And, unless they permanently banned a specific person, what was banned is the account, not you. Also, regarding the "massive" amount of money you have "given" them. You dont actually buy their product. You pay for the ability to use digital contact, you dont own the skins or whatever you bought, you just payed for the ability to use them. And, as a digital content, the one who actually owns the rights for it can forbid you from using them at any time. They dont actually steal from you.

But, honestly, do you really think a company that makes millions would really care about a random person's $500? What is a lot of money for you, its close to nothing for them. You should understand, though i doubt it, that they have complete authority over their game and you can do absolutely nothing to them, law wont even be on your side. You see, contracts between individuals, parties or companies are above the law. So, even if they were actually stealing from you by banning you, since you agreed to that when signing their contract, even the law can do anything for you.

DBS RonovonJan 17, 20181 votes

Pyramid schemes are illegal, even though people are willing to participate in them, how does that work?

TrulyBlandJan 17, 20181 votes

Because pyramid schemes work by making people believe they can get profits that are in reality not even obtainable in the slightest. Trying to sell a pyramid scheme can only be successful if you are explicitely lying or lying by omission, which ultimately makes it a form of fraud.

Riot on the other hand isn't trying to mislead anybody. They make those things extremely clear in their ToS and anybody that reads it (which you promise to have done when you accept the terms) knows without any question about the exact status of their account and other digital goods bound to that account. It's also the only way to do this because you need their server for your account (and skins on it) to even have any meaning. And they simply have the right to choose who is allowed to access said server and who is not. That leaves two options: Either you don't own the things you paid for (which is admittedly a bit weird) or you don't own the things that you rented.

Whichever of these two models you prefer, at the end of the day "your" account is not an actual object but merely an agreed upon way of accessing Riot's server. That's nothing you can own; and consequently it's nothing Riot can steal.

I don't know 100% how things would work out in court if anybody ever decided to sue a company for banning them (especially if the reason was bogus), but you simply cannot compare this at all to pyramid schemes.

DBS RonovonJan 17, 20181 votes

Doesn't League of Legends ( Riot ) work because they make people believe they can buy stuff online, also believe some day you can make it into a tournament where you have a chance to play against the best for a huge pot of money, and also believe you own your vary own account with crypto currency that allows you to purchase skins and other things, when in reality you pay money for something that isn't obtainable in the slightest?

Knowing full well most everyone doesn't sit there and read or care about the ToU/ ToS.

Are you then saying that League of Legends is lying by granting themselves special powers to do whatever they want to whomever they want for any reason at any time because its their game and it doesn't matter if people pay anything?

When I hit the " PURCHASE" button, that doesn't tell me I am renting anything, it tells me I am buying something. If Riot isn't telling me up front that I am paying money to Rent the game, or Rent the stuff in the game, then they have a real problem on their hands if someone starts paying close attention.

[vlad-salute]

ModAcademy KaynJan 18, 20183 votes

It pretty much says in the ToS that you're not buying a product, and that it's yours. It says you have purchased the right to use that product. I know everyone skips the ToS, but by skipping it, you still agree to it.

DBS RonovonJan 18, 20181 votes

You have to agree to it to play, so its not really an agreement negotiated, its forced upon all people who want to play. ToS isn't legal, its just documentation and its Civil if anything.

ModAcademy KaynJan 18, 20182 votes

It's called a contract and you signed it, by hitting accept. By hitting accept, you've accepted all the terms that come with hitting accept. By playing the game, you've agreed to all the terms that were set in ToS, to which you hit accept.

In the eyes of a court, that's as legal as it gets.

Imperial PandaaJan 18, 20182 votes

But you know what isn't required to play? Buying rp and using it. If you want to use the "Have to accept to play" argument then consider this example. For some rides or contests, you have to sign an agreement/waiver to release liability should you get hurt.

DBS RonovonJan 18, 20181 votes

Doesn't matter. The law protects consumers from bad business practices, thats why you don't see Riot randomly shutting down accounts with major invested money for no reason. They legally could just start banning accounts based on the stupid ToS that you think is actual law. It doesn't matter, its just a CYA for Riot, and isn't worth the paper they wrote it on.

Imperial PandaaJan 19, 20183 votes

Boy oh boy. Just wait until you read Steam's ToU.

Not only can you lose all games you buy on there, because again; you aren't buying the game, just a license to play it. There is also this. Valve’s updated Steam agreement bars class action lawsuit, and it is legal.

There are reasons why companies have teams of lawyers come up with these things.

DBS RonovonJan 19, 20181 votes

Whats your point? Baring class action lawsuits is legal, means everything in the ToU is legal?

https://www.merriam-webster.com/dictionary/usury

Imperial PandaaJan 19, 20181 votes

It does mean that everything is enforceable by the law, so... Yeah, pretty damn legal.

Usury is a pointless term to use in this case since there is no lending of money or interest rate? If you used it because you don't own the virtual goods, still wrong since you are basically renting for an indefinite time.

People with over thousands of dollars invested have had accounts banned for breaking rules. People who have maybe 20 dollars invested have been banned for breaking rules. People who haven't spent a dime have been banned for breaking rules. People who have invested the same amount have also not been banned because they don't break the rules. So to bring it back to an original discussion, they aren't terminating accounts for no reason. If one happens to be banned in error, they correct it.

DBS RonovonJan 19, 20181 votes

The concept of usury proves that contracts cannot supersede what a law says. Don't pretend you think I am equating these terms of use to usury.

TrulyBlandJan 19, 20181 votes

[{quoted}](name=DBS Ronovon,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=000a0002000000000000000200000002000000000000000000000001,timestamp=2018-01-19T08:29:58.611+0000)

When you pay money for a product

You don't. That's the point that the ToS clarifies. You can't purchase one thing and then get upset about not getting the thing you thought you were purchasing.

What you are doing is the equivalent of buying a ticket for the cinema and then get upset that you didn't get the DVD of the movie.

if the ToS say you don't actually get anything for the money you spend, that is stealing, which is illegal.

You are getting something. You just don't get any ownership over anything. Just like with millions of other real life examples. Or do you legally own your gardener just because you pay him? What about the aforementioned cinema ticket? What about renting an appartment? Are all of these "stealing"?

TrulyBlandJan 19, 20181 votes

[{quoted}](name=DBS Ronovon,realm=NA,application-id=ZGEFLEUQ,discussion-id=aVnL5q60,comment-id=000a0002000000000000000200000002000000000000000000000003,timestamp=2018-01-19T09:23:10.211+0000)

So I don't get a product? Why do you say I am getting something? If I am getting something, that thing is called a product. The lease on the apartment? When I "rented" the skins I paid for, how long is the lease term? If the lease has no end, then I bought the right to use it forever, and revoking that right to use it would be stealing money.

The "lease" (closer to a license, actually) on using the skin on that one account technically is permanent. Your access to the account that you never actually paid for and that is still Riot's, however, is not. And given that you are only allowed to use the account as long as you abide by Riot's terms of use, you are shit out of luck if you don't and lose your access to the account which never was yours and which was explicitely said to not be yours.

Let's say a friend allows you to live in an appartment for free but discloses certain rules you need to follow for as long as you live there. You acknowledge and agree to the rules. Because he's also good with paint and you like the color green, you give him money so he can paint his appartment green. You then proceed to break the rules and he subsequently kicks you out.

Do you think that in this scenario you would have any way of getting back the money you paid for having the room painted?

dbairdddJan 16, 20181 votes

I received a response from Riot. Although I did not break any rules, the reason was "Because you agreed to ToS and the ToS states that everything is our discretion."

P.S. To the "Advisor" Riot cannot and will not ever be able to have access to the pre game and post game lobby chat and riot does not care if you send in a ticket about somebody with screenshots. Try it if you don't believe me. They also assured me that it was because of in game and that there was no specific reason.

TrulyBlandJan 17, 20189 votes

I was about to ask for a screenshot of that ticket for proof that this is the only thing they said... but to be honest, it seems almost like a confession when you say that Riot "cannot and will not ever be able to have access to the pre game and post game lobby chat". Here's a fact: They have had access to that for literally always. They are not able to include them in the reform cards (and previously Tribunal logs) due to a technical reason. It might be ridiculous that they still have not figured this one out... but do you know what's way more ridiculous than that? Believing that a company this large doesn't keep logs of literally everything any player does on their server.

dbairdddJan 17, 20181 votes

They do because its automatic. If I did anything they would have logs because its easy to track. It's not like it's from recorded footage. It's simply a chat database. The shit requires 0 maintenance.

TrulyBlandJan 17, 20185 votes

So... you admit that you were just bullshitting when you claimed Riot cannot access pre/post game chat? I'm not really sure what you are trying to say at this point.